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We stayed at the Hotel for two days and was fortunate to be the only guests in the Hotel. The location of the Hotel is excellent for visiting the region. The staff were friendly and the breakfast was a typical German breakfast :) Nothing
Really beautiful and peaceful surrounding. Clean and spacious room with unadvertised kitchen facilities. Limited availability of the staff. No info on using the Wi-Fi (I had to guess the password...), no minibar.
Everything apart from the lack of an iron. I stayed here on business to spend a few days working at Roche who are a high profile company and to turn up with a creased suit and shirts wasnt quite ideal :) Yes - The fact that your site claimed there was only 1 room left and in fact this was not the case at all as the hotel was empty! Most of the hotel listed seemd to say the same. Considering I travelled 800km to get there its shame to see you are having to deceive people...
The hotel was very clean and comfortable, and the views were great. The staff was very accommodating and helpful.
Excellent hotel in a beautiful setting. Very good breakfast. Pleasant staff. Our "Klosterblick" room (monastary view) was stunning. Though I reserved with AmEx and Booking.com said I could pay by AmEx, Visa, MC etc. in the end I had to argue to be able to pay with Visa. AmEx was not possible. They really expected me to pay over €300 in cash!
The staff were very welcoming and friendly. The breakfast was very substantial, and the bedrooms were a delight.All in all a very good hotel in a delightful location.
The hotel was spacious, clean and quite comfortable. We enjoyed a nice restaurant across the street and a walk around the Muenster. We were not given the room on our booking sheet (which we did not realize until check-out). We were charged 10-12 euros more and, because of our limited German language skills, we were unable to get the price advertised on our booking sheet. We are on a very limited budget, so this was very disappointing.
The staff was friendly and helpful. The room was spacious, bright & comfortable. The pool was awesome! Dinner in the restaurant, although very nice, is expensive, especially for a family with children - at least by our standards.
The area is so quiet and peaceful, wanted to cancel rest of the trip just to stay here.
Stilte.Uitmuntend ontbijt. Geen airco.
The Hotel was wonderful and the staff were very friendly and helpful.Very good massage too! There was no Cell Service and the only phone that could be used was the Landlines.Wireless Internet was only available in the Lobby but it was inclusive.The hot water was not consistant and we had many doses of cold water during a shower. Even with this, it was a wonderful stay!
excellent food, nice atmosphere, quite, facilities, pool, sauna, walks that the whirlpool had only cold water
It's a very nice hotel on a unique location with lots of nature and a peaceful surrounding. The staff is very helpful and friendly. Good breakfast with a variety of fresh bread and serial. The a la carte restaurant is a bit too pricy
The hotel was perfectly located in the forest. The personnel was very friendly, the dining was excellent and the choice of breakfast was very good. We would also like to thank for the free upgrade we received on arrival to a room with a balcony. We did not asked for it, they just did it. Very nice! Bathroom had some long black hairs on the ground from the previous guests. Forgot to mention this to the receptionist when we left. But who really cares: we had a free upgrade to a Deluxe Room with balcony when we arrived, without even asking for it.
Excellent facilities and location with a very friendly staff. In particular the food was exceptional. The service was little slow when dining with children
Beautifully restored with nice materials. Good breakfast. Very cosy square in front for outside drink or dinner.
nice room, friendly staff, very good breakfast
Our room was, as expected, very nice and large. The hotel is well designed and we enjoyed our short stay.
A clean, stylish and well run establishement. The styling of the rooms may be a bit too modern for some but it was immaculate and clean. Dinner and breakfast is served in the hotels bar/restaurant on the ground floor and was good value for money. One criticism - nice big shower/wet room area in the room - but no high level hook for the shower head - you had to hold it with one hand while washing - not very practical at all!
The room was clean and proper. The food in the restaurant was very good! No
The atmosphere of the hotel and the internal design. There was a lot of noise in the evening and night (music and bar guests), which doesn't make the hotel too suited if you and/or your children want to get some sleep.
The hotel was just opened, so everything was brand new. We stayed in room nr 17, which was modern. The bathroom had a normal shower and a rain shower, which was great! The free car parking at the back of the hotel was large enough for all the hotel guests (space for around 25 to 30 cars I guess). The hotel staff was very friendly and it was no problem when we called them if we could stay at the hotel a day earlier then we had booked. It was changed without any problems. The OX restaurant had a modern menu and the food was good and various. Also the terras they have in front of the restaurant/bar is very nice (on the square). The breakfast buffet was good, with different cheeses, salmon, different types of bread, coffee, tea, juices etc. A few remarks to make this a better hotel for me as traveller: We did not had wifi internet at the hotel. I would expect that at the modern hotel. The shower was a walk-in, which made the floor pretty wet at the toilet, when you take a shower. I found it a little bit strange, they asked me during checkin, what time I expected to be at the breakfast buffet the next day, as I do not want to conform to a time during my holiday. I would never ask this to my hotelguests.
Nice and kind owner. Very clean and quite place. WiFi is not possible in the room. Only on the reception.
Actually , everything was nice! No.
Excellent comfortable and clean room.Very good breakfast. But the most important thing is the owner, Herr Kern. He did much moore then expected. We got an upgraded double room with balcony to a super nice view. We had a great pleasant time. Nothing to our opinion.
The kindness of the innkeeper and his family. The comfort of the room as well as the location on the river.
Location Prefer tea/coffee facilities in room
Personnel and cleanliness were excellent. No elevator! Poor lighting in bathrooms.
huge breakfast buffet
very clean and fiendly no
Staff & owner were very kind and helpful, the room was simple but very confortable for 4 of us (2 adult & 2 babies).
quiet, free parking, good breakfast
The staff went out of their way to provide individual attention and make sure the lodging experience was special.
The wireless and the safe didn't work althogh i asked the owner of the hotel tio fix it.There was't spa.
Hotel had been competely renovated and rooms were very nice and beds extremely confortable. Located near a stream with a wonderful bike / walk path that can take you to a old castle. There are numerous spas and other facilities in the area. The location is excellent for going to the black forest and wine vineyards in both Germany and France. The hotel staff were extremely friendly and were able to give advice on where to go. Spoke excellent English. Close to larger city of Friedburg. My family and I plan to stay here again.
The family run hotel was super. Very friendly staff and most helpful. Forgot credit card while staying there but was returned to us by post before we even got back home ourselves after talking to them.
This was the best hotel we stayed at during our 2 week trip to Germany. The owner was very friendly, helpful, and easy to talk with. Their food was excellent - one of the best meals we had during our trip. The hotel has recently been refurbished and it shows in the high quality of our room and the hotel's public spaces. If I ever stay in this part of Germany again, there is no question that this hotel is where I will stay.
I'd liked the quite-ness, friendly and devoted staff, confortable room, I felt at home... And many possibilities for recreation in the area.. The restaurant served a very good meal but it was always a suprise if it was open.. But on 5 minutes walking there was a Italian restaurant, cheap and very good!!
The hotel staff was extremely friendly and helpful during my stay, driving me to the hospital where I was working and to the train station for my departure, and even helping to purchase my train ticket and load my bags onto the train. It was very refreshing to see excellent customer service in this day and age! Internet service was complimentary too. The rooms did not seem to have air conditioning, though that was not needed during the trip.
The hotel is nice, comfortable and clean. The room was a little small for my family (2 adults and 2 children) while could be Ok for a couple. The housekeepers forgot to provide us the right quantity of towels. The breakfast was quite good. We did not tested the restaurant.
Staff's friendliness Bathroom & shower was far too small
The historic hotel was clean and comfortable. The innkeepers spoke English. Parking was available close by. The location was in the center of town and very convenient to everything. Nice breakfast.
location and good food in hotel. friendly staff
This hotel has neat history. It is located in the historic district and very convenient to shopping and restaurants. Staff was friendly. Rooms were comfortable and clean. Bathrooms were nice and newly renovated. Parking was close and accomodated a larger van. Staff spoke English.
Staff were very friendly and helpful and welcoming. The hotel was lovely, beautiful and clean.
Very welcoming. Nice room. Lovely traditional breakfast. Very central location. Lack of air conditioning made it very uncomfortable as the weather was very hot.
Location and the food was excellent. stairs
Staff were so friendly and helpful, nothing was too much trouble Nothing
good location and good food excellent continental breakfast
Breakfast and dinner very good. Internet did not work.
Really friendly staff, couldn't be more helpfull. Resteraunt best we ate in during our tour of France and Germany, food was exceptional, reasonably priced and well presented with excellent service. Can't wait to go back.
Not really bad, but we wished the bassin for the trouts were not broken and we would have been able to eat trout for dinner. But the Zander was excellent!
Excellent view and location, fair price, rooms were clean, restaurant at the hotel with decent food. Hotel owner (man) was bit strange, no expression on his face and in a couple of cases not very nice. The beds were awful, matras was way to hard and splited up in two pieces, not comfortable to sleep.