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It was very cozy, affordable, clean and the desk clerk was so friendly. no
The cleanliness of the room & the hospitality of the staff! No
The view out the front door is amazing, the staff is fantastic, polite and very nice. I loved staying here. We had an end room and you could not hear any noise from any other rooms or even road noise. I would recommend this place to anyone. There was nothing I did not like about this hotel it was a fantastic get away for the weekend
Very clean. A/C worked really well. The shampoo, condioner, body wash dispenser was nice.
A basic room, ac, analog tv, very clean, friendly and accommodating. Grounds well kept. Coffee in room . Bed was comfortable. Analog tv, could have had more electric outlets .
Small room, very clean, efficient. Door uses old time key. Not easy to lock.
Just all around satisfied. Clean, spacious, well done. Nope.
Very clean. Affordable. Close to destination. No.
Not difficult to find. Close to many restaurants and shopping. Clean, but older facility. Had a smell from being closed up and not frequently used. No extras.
Clean and nice. I didn't know it would just have one bed. ;-((
Close proximity to the college and restaurants. No bathroom counter space just a sink attached to the wall. The bathroom door wouldn't close. Very outdated. Had to ask for an iron and ironing board. Heating system was terrible either too hot or too cold all night.
The staff was so friendly and helpful. Excellent price. Comfy bed. Extremely clean. Just a few blocks from our destination.
Staff was fine. Room itself was clean and towels replaced. Nice bed and blanket. There was garbage in vending area that was not picked up over a 3 day period. Pool towels were not washed or replace over a busy weekend
Location close to Murray State Hate hotels that when you get in the room to chill, grab the remote & the channel guide they give you dont match the channels on the tv. Just wanna chill & watch some tv after a long busy day, not channel surf to find a channel.
The friendly and caring staff. It was an extremely difficult trip with my elderly mom who had suffered a stroke. I was amazed every effort was made to help and meet our needs. Staying here was the easiest part of the trip. I wish there had been queen doubles on 1st floor. Could use some up dating.
The room and bed were very comfortable. The employees were very friendly and helpful. There were plenty of towels! The shower head is too high and the water pressure was low. I would have liked a bigger tv, because the bed is quite a distance from the tv.
It was clean and very nice. We enjoyed the free breakfast. The doors and walls were too thin, we could hear neighbors coming in and out of their rooms and talking well into the night.
The carpets are dirty, and the rooms do not have those little refrigerators.
Location, Location, Location. Friendly staff. Clean. Good parking. Handy stores/restaurants close by. Nice room. Nice size of Hotel (medium to small) Well maintained. Reasonably new. Cheap faucets in bathroom (tub). Some carelessness in room cleaning i.e. number of towels, removing discarded towels, restocking coffee supply/toiletries etc. Breakfast was mediocre though eating environment and presentation were nice.
Very friendly staff. Great location across street from Murray State campus. Hotel of choice when visiting.
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The hotel was clean and nice. The staff at the front desk were very nice. The hotel is located right across from the college. I would definitly stay here again.
the room was clean and roomy, and the staff was very nice.
I had to stay an extra night due to bad weather/driving conditions. The staff was fantastic in assisting me.
Location and staff
it was quiet and the air conditioner worked great there was an odd smell in the room, didn't smell dirty but I had to get an air freshener because it was a little overwhelming
It was very clean and the decor was so updated and there continental breakfast was very good and kept being replenished just an all around good experience
VERY VERY CLEAN. Actually a good Breakfast provided No
We usually stay at higher star locations, so our expectations are somewhat higher. However, such choices are not generally available in this area. That being said, this facility easily exceeded the expectations for the star level it has been assigned.
Location my event. Not updated as some of the other Best western that I have stayed in for the price
How close the hotel was to Murray State campus. We also liked the free breakfast. The room was more like a 1 star room. The heat was either high or had to be turned off because it was broken. Our room was not cleaned for us. We had one towel in the room.
Excellent breakfast bar, kind staff
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The staff was very friendly and helpful! I prefer hotels with all doors accessed from inside the building. I didn't know that this hotel was more of a pull-up-to-your-door-type hotel based on the description and pictures.
Close to campus and very easy to find and get to. I would of liked bacon instead of sausage!
I wanted to rate this hotel very high on comfort and the actual room because the beds were very comfortable and the room was large with lots of room to move around. However.... It was difficult to feel comfortable in the room because it was dirty. I did not mind the room being older. But, the windows, mirrors and door were noticeably dirty. The mirrors were dusty with smears from an attempt at cleaning and the bathroom mirror had white specks of toothpaste or something like that on it. The window was very dirty with lots of fingerprints. The white door also had lots of smears and dirty spots around the knob and below. It was hard to enjoy the comfortable beds because of what else might be in the room that we were NOT seeing. The A/C worked great and we kept the room at a comfortable 70 degrees. However, the room felt really humid and sticky. This may have accounted for some of the film on the window, but there were also LOTS of greasy fingerprints.
The room was nice. The television was a flat screen and the bedding and furniture all looked updated and clean. The continental breakfast was ok. The staff was rude. They smoked cigarettes right outside of the open door leading to the breakfast area so the entire area smelled of smoke. They were also on the phone the entire time talking about an issue with the management and they barely stopped their conversation for two seconds to say hello or goodbye.
Room was clean and tidy Reception wasn't very friendly
price was good. cable had decent channels. eggs and sausage were horrible and wouldn't feed to my dog for breakfast. No beer in pool area? Have never ran in to that anywhere before. Screens on outside of windows looked as if someone tried to break into every room. Sounded like cattle grazing in the room above me all night. Never complained to front desk about the tweekers that didn't sleep and stomped across the floor every 10 min. Stay away from room 110, floor above is noisy.