Gemsuites Hotel & Apartments, Riverside

The breakfast at Gemsuites Hotel & Apartments offers a great variety and is a highlight for many guests. However, some visitors have mentioned that the service could be improved to ensure a more enjoyable experience.

Yes, the rooms at Gemsuites Hotel & Apartments are spacious and well-maintained, providing a comfortable and clean environment for guests. However, some visitors have suggested that the building could benefit from maintenance.

The dining experience at Gemsuites Hotel & Apartments is highlighted by a nice breakfast location, a pleasant ambience, and a great variety of food options. However, some guests have mentioned that certain food items, like the sirloin steak and fries, did not meet their expectations.

Yes, Gemsuites Hotel & Apartments offers a fitness center and spa facilities, including a free gym and jacuzzi, providing guests with opportunities for relaxation and wellness during their stay.

Gemsuites Hotel & Apartments provides free parking and shuttle services, including an airport shuttle for added convenience. However, it's important to note that some guests have experienced challenges with reception and communication, particularly regarding check-in and room amenities.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

If you're looking for a quieter experience, consider visiting in July, which is the low season. This could mean fewer crowds and potentially better rates.

The hotel is conveniently located near several attractions such as Central Park, Kenya National Theatre, and Nairobi National Museum, making it a great base for exploring the city.

Some guests noted that certain amenities listed, such as balconies and air conditioning, were not available in their rooms. It's advisable to confirm specific room amenities before booking.

A few guests mentioned slow service during breakfast. If you're on a tight schedule, it might be best to plan for potential delays during meal times.

If you have specific requirements such as a room with water views or special arrangements for a celebration, it's recommended to communicate these in advance to ensure they can be accommodated.

Some guests mentioned that the provided toiletries were not up to standard. Bringing your own toiletries might be a good idea if you have specific preferences.

A couple of guests experienced issues with the type of room they booked not aligning with what they received. It's advisable to double-check your booking details and confirm them with the hotel.

Guests appreciated the complimentary gym and jacuzzi facilities. If you enjoy fitness or relaxation, these amenities could be a highlight of your stay.

A few guests noted that the area could be noisy, so if you're sensitive to noise, it might be helpful to bring earplugs or request a quieter room location.