Pros (+) We liked the staff, food options (several restaurants within a short walking distance and an excellent buffet breakfast), clean rooms, price.
3 stars
Best Western Nairobi Upper Hill
Photos of Best Western Nairobi Upper Hill
Overview
Located in the business district of Upper Hill, the Best Western Nairobi Upper Hill offers convenient access to the two main airports as well as the central business district. Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features include complimentary wireless Internet access and concierge services.
Amenities at Best Western Nairobi Upper Hill
- Fitness center
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key access
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Electric kettle
- Minibar
- Restaurant
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
General
- Family rooms
- Hardwood or parquet floors
- Sofa
- Telephone
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Socket near the bed
- Wardrobe or closet
Family friendly
- Babysitting or child care
- Kid-friendly buffet
Outdoor
- Garden
Health and safety
- Daily housekeeping
Fitness
- Fitness center
Reviews of Best Western Nairobi Upper Hill
8.6
Very good
381 verified ratings
Wonderful
189
Very good
101
Good
55
Okay
20
Fair
9
Mediocre
2
Poor
5
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the hotel and its convenient location. While many enjoyed the breakfast options, some noted issues with noise levels and certain food items being served cold. Overall, the staff received positive remarks for their friendliness and professionalism.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Price, staff, restaurants, security, bed comfortable and wifi all were great.
Cons (-) No complaints at all.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique security features?
The hotel offers next-level security with key card access on at least three doors during night hours, ensuring a safe and secure environment for guests.
What practical amenities are available for business travelers?
The hotel provides a business center, meeting/banquet facilities, and tour desk, making it convenient for business travelers to conduct meetings and organize their travel plans.
How is the hotel's cleanliness maintained?
The hotel ensures cleanliness with daily housekeeping, enhanced cleaning protocols, and disinfection of high-touch surfaces, providing guests with a clean and hygienic environment.
What can guests expect from the hotel's dining options?
The hotel offers a variety of dining options including packed lunches, special diet menus, and a snack bar, ensuring guests have access to delicious and convenient food choices during their stay.
When is the best time to visit the hotel?
The high season for the hotel is in April, offering an ideal time for guests to experience the hotel's excellent value for money and friendly staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that there was ongoing construction noise and noise from adjacent properties. If sensitive to noise, consider inquiring about quieter room options.
Take Advantage of Nearby Attractions
The hotel is conveniently located near Central Park, Kenyatta Mausoleum, and Kenya Railway Museum, making it easy to explore these attractions during your stay.
Explore Dining Options
Guests appreciated the variety and quality of the breakfast options. Consider trying the breakfast served at the hotel for a delicious start to your day.
Utilize the Business Center
For business travelers, the hotel offers a business center, making it convenient to attend to work-related tasks during your stay.
Check for Room Amenities
Some guests mentioned the absence of a fridge in the room. If this is important to you, consider confirming the availability of this amenity when booking.
Consider Transportation Options
The hotel offers shuttle services and an airport shuttle for added convenience. Inquire about these services to facilitate your travel plans.
Family-Friendly Services Available
If traveling with children, take advantage of the babysitting or child care services offered by the hotel for a worry-free stay.
Take Note of Security Measures
Guests appreciated the security measures in place, such as key card access and 24-hour security. This can provide peace of mind during your stay.
Plan for Comfortable Temperatures
Some guests mentioned the absence of air conditioning in the rooms. If you prefer cooler temperatures, consider preparing accordingly or inquiring about room cooling options.
Location
2nd Ngong Avenue, Nairobi
What's nearby
- The Nairobi Hospital0.4 mi
- Nairobi NV Park0.6 mi
- Central Park0.7 mi
- Kenyatta Mausoleum0.7 mi
- National Museums of Kenya-Nairobi Gallery0.7 mi
- RKL Casino0.8 mi
- Teleposta Towers0.8 mi
- Regency Palms Casino0.8 mi
- Kenyatta International Conference Centre0.9 mi
- City Hall0.9 mi
- Nairobi Railway Station1.2 mi
- Nairobi National Museum1.4 mi
Policies
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 10:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Nairobi Upper Hill
Low season | May |
|---|---|
High season | October |
Average price (weeknight) | $92 |
Average price (weekend night) | $76 |
When to book a room at Best Western Nairobi Upper Hill
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Nairobi Upper Hill
FAQs when booking at Best Western Nairobi Upper Hill
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Value for money | 8.8 |
|---|---|
Distance to city center | 0.7 mi |
Nearest Airport | Nairobi Wilson |
Distance to airport | 1.9 mi |
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