Greta location excellent and friendly staff. The staff responded to all my requests instantly. Could not ask for better service.
2 stars
Best Western Dorchester Hotel
Photos of Best Western Dorchester Hotel
Overview
There's no better way to explore the beauty of a region than selecting a Nanaimo hotel that's right in the heart of all the adventure. Other hotels in Nanaimo, BC might try to compete, but guests keep returning to the Best Western® Dorchester Hotel because of the impeccably friendly service, location, and amenities. This Nanaimo hotel is close to the convention centre. Just a quick three-block stroll will deliver you to many popular BC events. How much more can you ask for? The Nanaimo Convention Centre isn't the only attraction that draws visitors here. The Nanaimo boat races are world-famous. Whether you prefer the Dragon Boat Race or Bath Tub Race, getting on the water (or watching from the bay) is a family-friendly must. Enjoy the views and the adrenaline pumping action of the races. The Silly Boat Regatta is a much beloved tradition. However, maybe you want something even more exciting. How about a day of bungee jumping? There's no better way to get your heart pumping. The best part is that this Nanaimo hotel is only a short drive to the best bungee spot in central Vancouver Island. There are multiple arts festivals nearby if you're looking for a little culture. This harbour view location also means that you're right across the street from the Sea Plane Terminal. Close to BC Ferries, Departure Bay and Duke Point, you've never had it better. Take full advantage of the location of your Nanaimo hotel. Conventions and meetings are the reason many guests book a stay at this Nanaimo hotel. Reserve your next vacation at Best Western® Dorchester Hotel and get ready for a trip filled with sightseeing, water sports and fun events! Recommended to check in through main entrance first, unload your luggage, and then park.
Latest deals for Best Western Dorchester Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Dorchester Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Trash cans
- Conditioner
Dining
- Grocery deliveries
- Shared kitchen
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
General
- Quiet street view
- Family rooms
- Sea view
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- City view
- Storage available
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Elevator
- Accessible by elevator
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
Bathroom
- Shower
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Bicycle rental
- Casino
- Fishing
- Canoeing
- Cycling
- Beauty salon
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Terrace/Patio
Fitness
- Fitness center
Reviews of Best Western Dorchester Hotel
8.1
Very good
1129 verified ratings
Wonderful
423
Very good
247
Good
202
Okay
100
Fair
71
Mediocre
32
Poor
54
Summary of reviews
Guests say
Guests praised the hotel's great location, friendly staff, and cleanliness. However, many mentioned issues with noise levels, particularly from air conditioning and plumbing, as well as concerns about value for price due to unexpected charges and dated facilities.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.1 out of 10
820 reviews
7.5 out of 10
53 reviews
8.4 out of 10
9 reviews
9.1 out of 10
1 review
8.8 out of 10
4 reviews
All reviews
Pros (+) Great staff and location. Clean facility
Cons (-) Parking was rough. The AC needed repairs and was loud so we did not sleep during the night. We also had an issue with the lights not working so we had to utilize each lamp since the main switch did not work for the room. He AC was a huge bother. Very loud.
Pros (+) Excellent location to restaurants and close to the ferry
Cons (-) Limited parking
Pros (+) All the great services: staff, food, laundry, cleaning etc. Everyone was terrific.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers free parking, two on-site restaurants, and a convenient location with beautiful views of the harbor.
How is the cleanliness of the hotel?
The hotel is described as very clean and modern, with comfortable and spacious rooms. However, some guests mentioned issues with room maintenance and cleanliness, such as a musty smell and dirty rooms.
What can guests expect from the hotel's customer service?
Guests can expect friendly and helpful staff, with excellent customer service. However, some guests mentioned issues with staff responsiveness and lack of awareness about certain services.
When is the best time to visit the hotel?
The high season is in September, offering a great time to enjoy the hotel's fabulous harbor views and the nearby attractions. However, some guests mentioned that the hotel can be noisy, especially in the morning.
What are the food options available at the hotel?
The hotel offers two restaurants on-site, with excellent food and service. However, some guests mentioned limited breakfast options and issues with the seafood restaurant causing unpleasant smells throughout the property.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room with a View
Opt for a room with a view of the Nanaimo Harbour, as several guests have praised the amazing views from their rooms.
Consider Room Cleaning Frequency
Some guests reported that their rooms were not cleaned or serviced during their stay, so it may be helpful to confirm the cleaning schedule with the hotel staff upon check-in.
Check Accessibility Features
If accessibility is a concern, it's advisable to inquire about the availability of accessible rooms and parking, as some guests mentioned limited accessibility.
Explore Nearby Attractions
Take advantage of the hotel's excellent location by visiting nearby attractions such as Bastion, Nanaimo Museum, and Newcastle Island Marine Provincial Park.
Be Mindful of Noise Levels
Guests noted that sound travels easily between rooms due to hardwood floors, so light sleepers may want to consider this when selecting a room.
Verify Parking Availability
As parking can be limited, especially during peak times, it's recommended to confirm parking availability and consider alternative parking options nearby.
Inquire About Breakfast Options
Some guests mentioned the lack of breakfast options, so it's worth checking with the hotel about available breakfast offerings or nearby dining options.
Confirm Early Check-In Availability
If early check-in is important, it's advisable to confirm this with the hotel in advance, as some guests experienced challenges with early check-in requests.
Pet-Friendly Accommodation
If traveling with pets, be aware that the hotel is pet-friendly but charges a fee per night for pet accommodation.
Consider Noise from Nearby Establishments
Guests reported noise from nearby establishments, so light sleepers may want to be mindful of this when selecting a room.
Location
70 Church Street, Nanaimo, BC V9R 5H4
What's nearby
- Bastion75 yd
- Nanaimo Museum313 yd
- Sundown Divers0.3 mi
- Newcastle Island Marine Provincial Park1 mi
- Nanaimo Aquatic Centre1.2 mi
- Nanaimo Regional General Hospital1.9 mi
- Beach Estates Park2 mi
- Brechin Lanes2.2 mi
- Nanaimo Golf Club3.2 mi
- Frank Crane Arena3.3 mi
- Pipers Lagoon Park4.1 mi
- Wellington Railway Station4.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Dorchester Hotel
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $125 |
Average price (weekend night) | $132 |
When to book a room at Best Western Dorchester Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Dorchester Hotel
FAQs when booking at Best Western Dorchester Hotel
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Value for money | 8.3 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Nanaimo Harbour |
Distance to airport | 0.1 mi |