|Distance to city center||0.5 mi|
|afternoon wine||in 9 reviews|
|annual trip||in 2 reviews|
|breakfast was delicious||in 41 reviews|
|clean staff interacted||in 26 reviews|
|cris||in 1 review|
|dirty my feet||in 3 reviews|
|friendly and accommodating||in 4 reviews|
|happy to have chosen||in 2 reviews|
|hear people in the hallway||in 2 reviews|
|hear road noise||in 4 reviews|
|library of dvds||in 2 reviews|
|near city||in 10 reviews|
|new ownership||in 2 reviews|
|rooms small||in 4 reviews|
|small bed||in 19 reviews|
|snacks coffee||in 8 reviews|
|toiletries were refilled||in 2 reviews|
|victorian house||in 2 reviews|
|wine tastings||in 10 reviews|
Horrible greeting and staff
Nothing that I can think of. The property was in a quite area, walking distance to downtown. All around the property there was construction.
The person who greeted us, Cris, was extremely rude and essentially kicked us out when my partner made a comment about not being shown around the property or the room. cris kept insisting that he was offended about the comment, every BnB worked differently and he never had shown people around. He also felt the need to mention that he had gone to school for two years in hospitality and he knew how to interact with customers. After he kept insisting he was offended, I asked him to stop, he proceeded to mutter that he was not going to get a bad review for this and he rather cancel our reservation. I asked him who the manager or his boss was to which he proceeded to say he managed the property. Honestly, I’m not sure how this property stays in business. All the pictures of the property are completely over staged and do not look anything like the pictures. Beware of staying at this property.
With a stay at Cabernet House, An Old World Inn in Napa, you'll be within a 5-minute drive of Napa Valley Wine Train and Oxbow Public Market. The front desk is staffed during limited hours. Free self parking is available onsite.
based on 152 reviews
Policies vary by room type and provider.
|Napa County||6 mi|
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