Hutton Hotel, Nashville Hotels from $310

Guest reviews

All Reviews
Couples
Families
Business
Solo

Overall Rating

Based on 764 reviews

Location

9.3 "Terrific location."
Bar and Beverages

9.2 "Incredible bar."
Vibe

9.2 "Awesome vibe."
Service

9.1 "World class service."
WiFi

9.0 "Internet works perfectly."
Breakfast

5.9 "Breakfast is mediocre."

Overall Rating

Based on 588 reviews

Location

9.3 "Terrific location."

10.0 "City centre within easy reach, said 100%."
Bar and Beverages

9.1 "Incredible bar."
Service

8.8 "Great service."

9.8 "98% found the staff to be very friendly."

8.2 "82% thought the service was very professional."

9.9 "99% were happy with the shuttle service."
Room

7.1 "Nice rooms."

7.2 "72% said the beds were comfortable."

8.1 "81% were happy with the bathroom."

8.2 "82% enjoyed the shower."

Overall Rating

Based on 38 reviews

Service

9.1 "World class service."
Location

9.1 "Terrific location."
Room

6.8 "Rooms are ok."

Overall Rating

Based on 137 reviews

Location

9.4 "Terrific location."
Vibe

9.3 "Awesome vibe."
Service

9.0 "World class service."

9.6 "96% found the staff to be very friendly."
Food

8.5 "Food is delicious."
Room

7.2 "Nice rooms."

7.2 "72% said the beds were comfortable."

7.9 "79% were happy with the bathroom."
Cleanliness

6.6 "Average cleanliness."

6.2 "Only 62% said rooms were clean enough."

Hotel type

Boutique Hotel

This is a wonderful boutique hotel, as guests say.

Luxury Hotel

Guests recommend this as a luxury hotel.

Good to know

"Great shower"

"Professional service"

"Friendly service"

"Good shuttle service"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

9.7

review from

The Hutton is centrally located and the staff are fantastic. They also also pets and do a great job making the owners and pets feel welcome. Parking is pricey.

Reviewed Jul 2016
10.0

review from

We planned on going to New York or Chicago when my wife suggested Nashville. I immediately thought of honky tonks and country music, but I'm into new things and so we set a course to Nashville. There were several Hotel options, and we pick the Hutton because it seem to apeal to us more so than the others when we saw the website. we were not disappointed. We had a great time.

Reviewed Jun 2016
9.4

review from

Shuttle Service (Tesla) Early Check in (if available) Great Service! Rooms are a bit smaller

Reviewed May 2016
7.4

review from

Staff incredibly friendly Nice ambiance Clean and modern rooms Very expensive ($500 per night) and breakfast was not included. The room did not have a closet for our clothes (what was there was a closet for the luggage with no hangers) The room was big but not huge, given its cost. The location is convenient for college visit but it it is not downtown, so it is not in a pretty part of town

Reviewed Apr 2016
10.0

review from

Great service ( gave me a toothbrush since I forgot) happy hour, great design, friendly sincere staff. Didn't have warrior game.

Reviewed Mar 2016
10.0

review from

First hotel room to have a mobile lighted make-up mirror. One can place it on the desk and sit down to apply make-up. Fabulous! Nothing.

Reviewed Feb 2016
9.4

review from

The service was fantastic from the moment I checked in until the time I left. The front desk, bar, maintenance and cleaning staff were all very friendly and went out of their way to make sure everything was to my satisfaction. The fitness center was very nice with a variety of equipment. Very close to downtown!

Reviewed Jan 2016
10.0

review from

The ambience was calm and structured which made us feel like we had nothing to worry about. The staff was always eager to assist when the concierge wasn't available. I really appreciated sitting down to check in, it's not something I would normally consider but it is well worth it. The rooms were spotless and I had room 1515 with an outlook on downtown. The sheets were clean and I sunk into the down comforter. The shower and bathroom soaps were to die for, I actually bought some of it I enjoyed it so much. I had to travel to the Java station for a simple coffee instead of allowing for my own in the room. However I'd gladly do it again for the other commodities to be available.

Reviewed Jan 2016
6.0

review from

Staff was friendly. Dogs barking. Noise in room above ours at 1:30 am. Food in restaurant was very bad

Reviewed Dec 2015
8.5

review from

Extremely helpful staff Hotel car was free to use extensively Good location Nescafe machines on each floor Overall, would gladly stay again Hotel staff replaced out towels, even though we did not need Parking at @ $25/night is a bit steep, especially when the parking deck was mostly empty

Reviewed Nov 2015
6.0

review from

Nice room, good location, great restaurant and friendly (if not overall helpful) staff KAYAK checkin day before went well. Reply from hotel that room ready by 3pm. Checked in at 2 and told room ready at 3. Returned at 345 and had to wait until 515 pm for room. No offer of drinks, food, credit or anything....just a lot of "sorry". Sofa couch permanently canted forward at 15 deg - couldn't fix it. Football game at 6pm Saturday - called front at 3pm and asked for cleaning service while we were gone and made clear we would be gone for 7hr + , returned at 1130 pm, room not cleaned or anything. Really nice place - have eaten at 1808 several times. But they must not empower their employees to accomplish service recovery, and don't understand the advantages to under promise, over deliver vs. over promise and under deliver disaster for customer relations. Made me feel I was getting cheated for my $$ on a not so cheap room.

Reviewed Nov 2015
8.0

review from

I didn't like how the shampoo, conditioner, and body soap were super purfumey.

Reviewed Oct 2015
8.8

review from

Well appointed rooms. Bistro 1808 (on site restaurant) is very good. Fiona was very helpful. It "stinks." The lobby has perfumed air pumped through it and they also spray your room. Careful if you suffer from allergies.

Reviewed Mar 2015
6.2

review from

Our room wasn't ready to check in and wasn't going to be until 6pm. We had to check in to a smaller room. Our newspaper was not delivered. Had to call twice to get one. The service staff uses the same elevators so we were usually riding with a cleaning g or room service cart on board. After calling ahead to have the car brought around it was not ready for us and no one had even called the valet to request it for us. It had been more that 10 minutes and it was NOT busy. We were not impressed on any level. Clearly poor management. We won't stay again or recommend The Hutton. Too bad as it looked like a great place.

Reviewed Jan 2015

9.7

review from

The Hutton is centrally located and the staff are fantastic. They also also pets and do a great job making the owners and pets feel welcome. Parking is pricey.

Reviewed Jul 2016
10.0

review from

We planned on going to New York or Chicago when my wife suggested Nashville. I immediately thought of honky tonks and country music, but I'm into new things and so we set a course to Nashville. There were several Hotel options, and we pick the Hutton because it seem to apeal to us more so than the others when we saw the website. we were not disappointed. We had a great time.

Reviewed Jun 2016
9.4

review from

Shuttle Service (Tesla) Early Check in (if available) Great Service! Rooms are a bit smaller

Reviewed May 2016
10.0

review from

Great service ( gave me a toothbrush since I forgot) happy hour, great design, friendly sincere staff. Didn't have warrior game.

Reviewed Mar 2016
10.0

review from

First hotel room to have a mobile lighted make-up mirror. One can place it on the desk and sit down to apply make-up. Fabulous! Nothing.

Reviewed Feb 2016
9.4

review from

The service was fantastic from the moment I checked in until the time I left. The front desk, bar, maintenance and cleaning staff were all very friendly and went out of their way to make sure everything was to my satisfaction. The fitness center was very nice with a variety of equipment. Very close to downtown!

Reviewed Jan 2016
10.0

review from

The ambience was calm and structured which made us feel like we had nothing to worry about. The staff was always eager to assist when the concierge wasn't available. I really appreciated sitting down to check in, it's not something I would normally consider but it is well worth it. The rooms were spotless and I had room 1515 with an outlook on downtown. The sheets were clean and I sunk into the down comforter. The shower and bathroom soaps were to die for, I actually bought some of it I enjoyed it so much. I had to travel to the Java station for a simple coffee instead of allowing for my own in the room. However I'd gladly do it again for the other commodities to be available.

Reviewed Jan 2016
8.5

review from

Extremely helpful staff Hotel car was free to use extensively Good location Nescafe machines on each floor Overall, would gladly stay again Hotel staff replaced out towels, even though we did not need Parking at @ $25/night is a bit steep, especially when the parking deck was mostly empty

Reviewed Nov 2015
8.0

review from

I didn't like how the shampoo, conditioner, and body soap were super purfumey.

Reviewed Oct 2015
8.8

review from

Well appointed rooms. Bistro 1808 (on site restaurant) is very good. Fiona was very helpful. It "stinks." The lobby has perfumed air pumped through it and they also spray your room. Careful if you suffer from allergies.

Reviewed Mar 2015

7.4

review from

Staff incredibly friendly Nice ambiance Clean and modern rooms Very expensive ($500 per night) and breakfast was not included. The room did not have a closet for our clothes (what was there was a closet for the luggage with no hangers) The room was big but not huge, given its cost. The location is convenient for college visit but it it is not downtown, so it is not in a pretty part of town

Reviewed Apr 2016

6.0

review from

Staff was friendly. Dogs barking. Noise in room above ours at 1:30 am. Food in restaurant was very bad

Reviewed Dec 2015
6.0

review from

Nice room, good location, great restaurant and friendly (if not overall helpful) staff KAYAK checkin day before went well. Reply from hotel that room ready by 3pm. Checked in at 2 and told room ready at 3. Returned at 345 and had to wait until 515 pm for room. No offer of drinks, food, credit or anything....just a lot of "sorry". Sofa couch permanently canted forward at 15 deg - couldn't fix it. Football game at 6pm Saturday - called front at 3pm and asked for cleaning service while we were gone and made clear we would be gone for 7hr + , returned at 1130 pm, room not cleaned or anything. Really nice place - have eaten at 1808 several times. But they must not empower their employees to accomplish service recovery, and don't understand the advantages to under promise, over deliver vs. over promise and under deliver disaster for customer relations. Made me feel I was getting cheated for my $$ on a not so cheap room.

Reviewed Nov 2015
6.2

review from

Our room wasn't ready to check in and wasn't going to be until 6pm. We had to check in to a smaller room. Our newspaper was not delivered. Had to call twice to get one. The service staff uses the same elevators so we were usually riding with a cleaning g or room service cart on board. After calling ahead to have the car brought around it was not ready for us and no one had even called the valet to request it for us. It had been more that 10 minutes and it was NOT busy. We were not impressed on any level. Clearly poor management. We won't stay again or recommend The Hutton. Too bad as it looked like a great place.

Reviewed Jan 2015

Hutton Hotel

Top Boutique Hotel

$310+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Hutton Hotel Top Boutique Hotel

$310+

Overall guest ratings

Review highlights

Good to know

Nearby

About

Amenities

Map

Photos

Guest reviews

Overall Rating

Overall Rating

Overall Rating

Overall Rating

Recent Reviews

Hutton Hotel

Top Boutique Hotel