Hotel Grand Rio

The low season is in October, while the high season is in May.

The property is well maintained and worth the price paid. However, some guests have mentioned issues with cleanliness near the swimming pool and bedbugs in some rooms.

The hotel offers free parking and valet parking for guests.

The hotel offers delicious and healthy food, with a great breakfast spread. However, some guests have mentioned that the breakfast spread was limited and the restaurant staff's professionalism needs improvement.

The staff is described as very cooperative, courteous, and friendly. However, some guests have mentioned instances of rude behavior from staff members, particularly at the front desk.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported issues with the cleanliness near the swimming pool. To avoid this, consider requesting a room away from the pool area.

Many guests praised the delicious and healthy breakfast options. Make sure to include the complimentary breakfast in your booking.

A few guests noted that the staff's professionalism in the restaurant could be improved. It's advisable to set clear expectations and communicate preferences clearly when dining.

While most guests found the property well-maintained, a few reported issues with cleanliness and maintenance. It's recommended to inspect the room upon arrival and promptly report any concerns to the staff.

Guests appreciated the hotel's location near the main road and highway. If you value convenience, this location may be suitable for your stay.

Some guests mentioned missing or inadequate room amenities. It's advisable to confirm the availability of specific amenities, such as toiletries and accessories, before or upon check-in.

One guest reported a theft incident involving hotel staff. It's advisable to use the available safety deposit box and exercise caution with valuable items during your stay.

If you have specific requests for special occasions like anniversaries or birthdays, consider communicating them in advance to ensure a memorable experience.

Some guests experienced issues with operational facilities such as the swimming pool and spa. It's advisable to inquire about the status of such facilities before booking or upon arrival.