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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Some guests suggested that having a car is beneficial due to limited shuttle buses and the absence of nearby restaurants or shops.
Guests highlighted that the air conditioning in the rooms is centrally controlled, and it may not suit everyone's temperature preferences. Additionally, some rooms do not have windows that open, which could affect ventilation.
The hotel is set in a beautiful garden location, with a separate building for guests with dogs. Guests also appreciated the presence of a bakery and a shop selling local products within the hotel.
Guests noted that the French restaurant on the top floor may be closed, and the Japanese restaurant could be fully booked. Additionally, the buffet restaurant can get crowded, especially during breakfast, and there may be long queues.
Some guests experienced challenges with English communication, both during check-in and check-out and with staff speaking English. Signs and vouchers were primarily in Japanese, which could be a consideration for international guests.
The hotel offers various family-friendly facilities, including a child pool, kids' meals, and a buffet restaurant section dedicated to small children under 5. Arts and crafts workshops, game centers, and a karaoke facility are also available.
The hotel provides a range of activities such as hot spring baths, hiking, cycling, skiing, karaoke, and board games. Guests appreciated the availability of a free shuttle bus to and from Nasushiobara station.
Guests with tattoos may not be allowed in the public bath, as per the hotel's policy. It's advisable to take this into account when planning to use the bath facilities.
The hotel is conveniently located near various attractions, including the Nasu Stained Glass Museum, Nasu Safari Park, and Nasu Highland Park. It serves as a good base to explore Nasu, which has numerous theme parks and museums nearby.