Hotel Metropolitano

Hotel Metropolitano offers complimentary breakfast, modern and nice rooms, and a convenient location near the city center and parks. The staff is very friendly and cooperative, providing helpful assistance and English-speaking guides for local tours.

The hotel provides free parking, daily housekeeping, contactless check-in/check-out, and health safety measures such as hand sanitizer, face masks, and physical distancing rules. The rooms feature flat-screen TVs, comfortable beds, and a variety of dining options including breakfast in the room and a coffee shop.

The low season is in January, while the high season is in August. Visitors can expect a good value for money and a delicious breakfast during their stay.

The hotel offers comfortable and clean rooms with well-appointed beds, modern bathrooms, and daily housekeeping. However, some guests have mentioned issues with the pillows being uncomfortable and the lack of hot water in the shower.

The staff at Hotel Metropolitano is known for being very friendly, helpful, and accommodating. They are cooperative and provide assistance with various needs, including arranging tours and offering helpful recommendations.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

January is considered the low season, which might offer a quieter and more affordable experience for travelers.

The hotel's proximity to Neiva Cathedral, Santander Park, and other nearby attractions makes it convenient for exploring the city on foot.

Some guests reported noise issues from the street, especially in rooms overlooking the street. Requesting a room away from the street might ensure a quieter stay.

While some guests experienced issues with hot water in the shower, it's advisable to inquire about this before booking to ensure a comfortable stay.

The hotel offers services like tour desk, room service, and private check-in/check-out, which can enhance the overall guest experience.

While the area is generally considered safe, it's advisable to be cautious, especially at night. Avoid wearing jewelry or displaying valuables in public areas.

Despite offering free parking, it's recommended to check for parking availability in advance, as some guests faced challenges finding a space for their car upon arrival.

Since the hotel's restaurant may not be open for lunch and dinner, guests may want to explore nearby dining options or inquire about food delivery to the hotel.

Guests found the staff to be friendly and accommodating. Communicating specific needs or preferences with the staff can lead to a more tailored and enjoyable stay.