MPM Hotel Orel

We liked the fact that the room was cleaned, with a nice sea view and the hotel was quite close to the beach

- The cleaning staff do not speak English and they are really rude - they only change towels once every 3 days because that what they are instructed to do - The food is awful, french fries all day, everyday as a side dish. There are no mash potatoes, pees and so on, so our advice is not to take you toddler with you because he won't eat the hotel food. - The dedicated beach is ok but opened from 8AM-6PM, after 6PM a guy came shouting at us in Bulgarian telling us (I think) that it's after 6PM and we need to get off the sunbeds, although there is sun until 7PM at least, which is actually good for kids - The sunbeds are plastic and have no mattress, really uncomfortable - The drinks are awful, the beer is not really beer and I'm not gonna get started on the other fizzy or alcoholic drinks - You need to wait in a queue if at least 10-15 people at the hotel beach bar - Hotel entertainment is practically nonexistent - At 11PM is lights out, meaning that you can't even stay at the tables in the pool area, they close the doors - There is an overzealous security guard, who has the constant impression that everyone speaks Bulgarian Unfortunately we got fooled by the nice photos and the reviews, but I assure everyone who is reading this review, this is not an 8+ hotel

The sea

Bad service, room was not cleab and the staff very unfriendly.All inclusive only by name the rest was poor-food, drinks etc.On the beach if you go swimming andthey dont seeyou there they take the towels away.Very very unfriendlt.The doors at our room didnt close well so the wind was blowing true the dor and we got seak because of this.I ask the manager to chabge the room and they sad they will fix it but nobody camed.

The place is dirty and bad smell everywhere! The location is near the sea but the sun chairs are far away from the water, the beach is dirty and the staff has bad attitude. The food is not fresh, no diversity and ultra all inclusive is just a word they are using to attract more people... imagine i couldn't refill my baby bottle of water from the machine in the restaurant. They are watching your plate like spy :)) The fresh aliments are deposit near the garbage!!!! I don't recommend the place to no one!