Nesebar Hotels

The dessing of hotel

The weather and tha spa The staff, parking posibilities,the food

5* lobby, 4* outdoor, 3* indoor, 2* services, 1* personnel. i liked the lobby, the view, the location, the outdoor and somehow the interior of the hotel Food is bad, no diversity at all. At hb accomodation they dont serve free water. The personnel show no respect at all, the cleaning team use the elevators all day long carrying bags and wheelcarts, prior to tourists. They are sweaty, smelly, dirty and inpolite. Too bad for a such nice hotel.

first of all, i have never heard of an 5 stars hotel without roomservice.the towels were filthy and some of them were broken, no bathrobes, there were ants on the 8-th floor, the food wasn`t always fresh,

the staff was very friendly and prompt. the indoor swimming pool! the water and the ambient were cold!!! nobody used this facility because of these....!

Newly built hotel. Good food.

meal poor room services , no internet in the room

Clean and modern rooms, good and various food, nice staff The inside pool was very cold and the fitness equipment was unfunctional, old and very dirty.

The design of the hotel was nice with mostly quality fixtures and fittings and the food was reasonably good too! The service standards were absolutely awful starting with the terrible reception staff,, especially the girl with the blonde hair who had the worst attitude I have experienced for a long time. The standard of maintenance services and general care and attention to the regular wear and tear was also very low which resulted in so many small problems from peeling wallpaper to broken tile sot incorrectly fittes shower curtains to loose shower head holders.........

It was comfortable, room had a beautiful view. It was clean and the room was the best part of the trip. Located right by the beach. The design of the hotel is very nice. Stone is predominant throughout. Staff is borderline rude, they don't speak english or they pretend very well that they don't understand you; elevators are too small, breakfast is chaotic and packed and staff few and in between to clean up or organize; asked for a cot for the baby but did not get one, no parking you must find your own or they send you to another hotel nearby for 20 Leva. It's a shame because the Hotel is a Jewel but the Staff is unproffesional, rude and uncaring. This is the Travel industry and if they dont want to be there, they should find better careers elsewhere. But again, this is a common behaviour throughout Bulgaria. It's a shame.

There is a mix of clasic oriental and modern arhitecture. The hotel impress you with huge inside spaces full of decorations. It is not normal for a 5 stars bar (outside and inside) to serv drinks in plastic recipients

Large clean rooms, nice view of the beach & sea, friendly staff. Few parking spaces, poor food selection, no ATMs within the hotel.

the reception staff very poor, without any smile. rooms quite poor, i expected more modern and I would say shouldn't be marked as 4 star hotel. We got the key from the room, but actually it was there inside system for the cards -from the previous system (the reception wasn't able give us any, without any feeling sorry for that) so we used some ours, because without it we would not have any electricity in the room!!! breakfast poor as well.

The hotel has good location - close to the sea and to the shops, restaurants, bars etc. The breakfast was more than poor. It did not even reach the level of a three star hotel. The receptionists were quite rude, and did not speak English properly. We had to pay deposit at the booking, and when we paid, they tried to have the full price paid again (did not want to deduct the already paid deposit).Averall, the hotel is much more a three star hotel than a four in reality.

As a family with very young child we appreciate the quietness of the hotel area although its proximity to the central area (5 minutes walk) and sea beach (~200m); We booked a large room and we realy get one. The paid hotel parcking is closed and a safe place for your car. The very small TV (14" TV for a 40 sqm room). The room furniture would be more suitable ranked for a 3 star hotel. They should improve the breakfast menu and refreshings (It was the worst coffe I have get).

The panorama, specially from the restaurant from last level

The Room conditions and size very good Attitude of staff very poor

The aircondtion was so poor that you feel it's not even working, not only in our room but in all the rooms

The location is great, right next to the beach. The breakfast is excellent. The hotel pool is nice. The rooms are clean and comfortable, a lot of space, nice furniture. There was no parking space at the hotel but we found a paid parking nearby.

It is a very good hotel, at a suspect low price. So, you will get probably the best value for money. We stayed at much more expensive hotels, but I think that is a perfect hotel, because it is very cheap (at least we had a very good rate for room), and it is still very comfortable, clean and it has very good services (for example, in hotel we changed money at a very good rate). -----------

The rooms and the food was great.The location was nice and easy. A 5 star hotel never serves coffe at the swimming pool in a plastic cup.Also must have free parking ,internet and powerfuel wi-fi

The hotel is very nice, staff friendly and good services. I liked the room, very big and comfortable. It is a very good price-quality hotel. Nice design. I didn't like that in the morning (8-9am) there was noise. I dont know if it was made by maids of guests but the doors kept closing with a very hard sound every morning. I wanted to rest but almost every morning I woke up at 8-9am.

Staff at the reception desk not so likeable. I was charged 3 euros per day for an explanation how to use the electronic safe in my room (12 euros for 4 nights).this practice doesn't suit a "five stars hotel".next time,i advice them to charge 5 euros per day for an explanation how to use the air- conditionner!!!!!!!!!!!!!!!!!and 2 euros more for the soap and......................,like that the safe will stay empty like the room.beside this upsetting behavior,this hotel is really nice and very clean.

Cleanliness of the room, staff atitude and kidness They are not tell you from the begining that they have rooms with sea view, even are expensive.

Pool The POS didn't work and even though I should them the statement account they could not understand; moreover they don't speak English - and it is very bad.The beach is not so close to the hotel like they say.

Good location, nice swimming pool and spa Not clean enough (stains on the carpet, dirty windows and furniture), when oppening the window, there was a noise from the wind, very crowded breakfast

the room cleanliness of the room