Royal Palace Helena Sands, Nesebar Hotels from $45

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Overall Rating

Based on 310 reviews

Breakfast

10.0 "Excellent breakfast."
Cleanliness

9.6 "Perfectly clean."
Wellness Area

9.2 "Excellent wellness & sports facilities."
Food

8.8 "Food is delicious."
Amenities

8.8 "Amenities are good."
Beach

6.9 "Beach is so-so."
Value for money

5.7 "Average value."
WiFi

3.5 "Internet is poor."

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Overall Rating

Based on 198 reviews

Cleanliness

9.7 "Perfectly clean."

9.8 "98% thought it was clean."

9.7 "97% said rooms were clean."
Service

8.9 "Great service."

9.5 "95% found the staff to be very friendly."

7.9 "79% thought the service was very professional."
Comfort

8.8 "Comfort level is high."

9.1 "91% thought it was pleasantly quiet."

10.0 "100% thought rooms were spacious."
Food

8.8 "Food is delicious."

7.2 "72% loved the menu selection."
Amenities

8.6 "Amenities are good."

8.9 "89% found the grounds to be nice."

8.0 "80% thought the building was wonderful."

Overall Rating

Based on 99 reviews

Cleanliness

9.5 "Perfectly clean."

9.6 "96% thought it was clean."
Amenities

9.0 "Excellent amenities."

9.2 "92% found the grounds to be nice."

8.3 "83% thought the building was wonderful."
Food

8.8 "Food is delicious."
Room

7.9 "Nice rooms."

10.0 "100% thought rooms were spacious."
Service

7.6 "Good service."

9.1 "91% found the staff to be very friendly."
Beach

6.1 "Beach is so-so."
Value for money

5.3 "Average value."
WiFi

2.7 "Disappointing internet connection."

1.1 "89% said the wifi quality was bad."

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Overall Rating

Based on 12 reviews

Service

8.3 "Great service."
Room

7.5 "Nice rooms."

Good to know

"Professional service"

"Very quiet"

"Pleasant hotel grounds"

"Clean hotel facilities"

data provided by TrustYou

Recent Reviews

All reviews
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Neutral
Negative

5.0

review from

Staff at the reception desk not so likeable. I was charged 3 euros per day for an explanation how to use the electronic safe in my room (12 euros for 4 nights).this practice doesn't suit a "five stars hotel".next time,i advice them to charge 5 euros per day for an explanation how to use the air- conditionner!!!!!!!!!!!!!!!!!and 2 euros more for the soap and......................,like that the safe will stay empty like the room.beside this upsetting behavior,this hotel is really nice and very clean.

Reviewed Oct 2010 by Anonymous
7.3

review from

Beautiful location, excellent food and real royal treatment in the spa centre I would prefer the swimming pool being a bit warmer.

Reviewed Sep 2010 by Anonymous
8.0

review from

Location is very good, food, even the one included, is a really tasty, hotel itself is great. Sushi restaurant is a waste of time.

Reviewed Aug 2010 by Anonymous
6.0

review from

The rooms and the food was great.The location was nice and easy. A 5 star hotel never serves coffe at the swimming pool in a plastic cup.Also must have free parking ,internet and powerfuel wi-fi

Reviewed Aug 2010 by Anonymous
7.7

review from

High level of service, luxery atmosphere, feeling like at home I didn`t like separate people, who were in charged of main restaurants administration. they were not professional in some cases.

Reviewed Jul 2010 by Anonymous
6.7

review from

clean and quite safe

Reviewed May 2010 by Anonymous
7.2

review from

Restaurant was absolutely excellent. The food was tasty and varied. Location is great.Pool was very nice and clean. Room was large and clean. Bathroom: the largest bathroom seems to be small and somehow when you make a shower, the water comes down on the floor and stays there . Beach was filthy. Oil spots on the water in some days. The garbage which supposes to be collected during evening is just pushed beneath the chaise-longues.

Reviewed Sep 2009 by Anonymous
6.4

review from

The hotel is very nice, staff friendly and good services. I liked the room, very big and comfortable. It is a very good price-quality hotel. Nice design. I didn't like that in the morning (8-9am) there was noise. I dont know if it was made by maids of guests but the doors kept closing with a very hard sound every morning. I wanted to rest but almost every morning I woke up at 8-9am.

Reviewed Aug 2009 by Anonymous
6.0

review from

Big room with sea side view. Restaurant's food was very good. Clean place, quiet in the night (but could be only because was extra season) The beach was very wide and the sand very clean. The indoor pool water had 17 degree Celsius when we arrived and it was a selection criteria for the place where we intend to stay. When we left the hotel had 24.5. In the fitness area they have a bad custom to send strong scents from time to time using the air ventilation system, scents, very nice indeed but strong enough to bring you down from the running machine/ treadmill.

Reviewed May 2009 by Anonymous

8.0

review from

Location is very good, food, even the one included, is a really tasty, hotel itself is great. Sushi restaurant is a waste of time.

Reviewed Aug 2010 by Anonymous

7.3

review from

Beautiful location, excellent food and real royal treatment in the spa centre I would prefer the swimming pool being a bit warmer.

Reviewed Sep 2010 by Anonymous
7.7

review from

High level of service, luxery atmosphere, feeling like at home I didn`t like separate people, who were in charged of main restaurants administration. they were not professional in some cases.

Reviewed Jul 2010 by Anonymous
6.7

review from

clean and quite safe

Reviewed May 2010 by Anonymous
7.2

review from

Restaurant was absolutely excellent. The food was tasty and varied. Location is great.Pool was very nice and clean. Room was large and clean. Bathroom: the largest bathroom seems to be small and somehow when you make a shower, the water comes down on the floor and stays there . Beach was filthy. Oil spots on the water in some days. The garbage which supposes to be collected during evening is just pushed beneath the chaise-longues.

Reviewed Sep 2009 by Anonymous

5.0

review from

Staff at the reception desk not so likeable. I was charged 3 euros per day for an explanation how to use the electronic safe in my room (12 euros for 4 nights).this practice doesn't suit a "five stars hotel".next time,i advice them to charge 5 euros per day for an explanation how to use the air- conditionner!!!!!!!!!!!!!!!!!and 2 euros more for the soap and......................,like that the safe will stay empty like the room.beside this upsetting behavior,this hotel is really nice and very clean.

Reviewed Oct 2010 by Anonymous
6.0

review from

The rooms and the food was great.The location was nice and easy. A 5 star hotel never serves coffe at the swimming pool in a plastic cup.Also must have free parking ,internet and powerfuel wi-fi

Reviewed Aug 2010 by Anonymous
6.4

review from

The hotel is very nice, staff friendly and good services. I liked the room, very big and comfortable. It is a very good price-quality hotel. Nice design. I didn't like that in the morning (8-9am) there was noise. I dont know if it was made by maids of guests but the doors kept closing with a very hard sound every morning. I wanted to rest but almost every morning I woke up at 8-9am.

Reviewed Aug 2009 by Anonymous
6.0

review from

Big room with sea side view. Restaurant's food was very good. Clean place, quiet in the night (but could be only because was extra season) The beach was very wide and the sand very clean. The indoor pool water had 17 degree Celsius when we arrived and it was a selection criteria for the place where we intend to stay. When we left the hotel had 24.5. In the fitness area they have a bad custom to send strong scents from time to time using the air ventilation system, scents, very nice indeed but strong enough to bring you down from the running machine/ treadmill.

Reviewed May 2009 by Anonymous

Royal Palace Helena Sands

$45+

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