Neustadt in Holstein Hotels

Close to Ferryport, private/secure parking, 24 hr. front desk. Front desk staff could use a smile and be more friendly.

sauna and beach

View was very good. We liked also beach and Strandpromenade. Hotell was also peaceful. Weather was excellent (+28). There is no air-conditioning. In the future I'll choose only hotells with air-conditioning.

Avoid this place, Entirely unexplained proceedures prevent use of most facilities, the roof-top restaurant opens when the staff have nothing better to do, the internet connection is paid until noon but disconnected at the moment you pay even when use of the room continues and the staff then try to charge us again for the service you have already bought. A 1972 time-warp of decoration, let down by inadequate cleaning of the pink and black bathroom and total arrogance of the staff. There are far better hotels nearby.

Location is excellent bedding and pillows was not too good.

Certainly the surrounding. Hotel in need to renovate, derelict/heruntergekommen Convention Center Building,desperate need to upgrade facileties etc. Colour design very old fashion not the usual German standard.

The location is great. Food was exquisit. Hotel staff in the restaurant was slow and forgetful. It seemed to us that service personnel was mostly saisonal staff not interested in delivering excellent service. Cleaning of room was not done completely even once in 8 days. Hotel could not provide connected rooms for us which was very inconvenient travelling with three kids.

Hotel staff was realy frendly. Brekfast quit good. With regards to value for many and location, it can be decided a good place to spend a family holyday at German Baltic See coast. Quit a small rooms. Advertizing pictures and real things are not the same.

Nearby the beach. The extra-bed could be more comfortable

It was too insufficiently sound-proofed. When the neighbour next room had a shower, we get awake

Helpful Staff and convenient location