Crowne Plaza New Delhi Okhla

The hotel offers a wide range of amenities, including daily housekeeping, contactless check-in/check-out, and a variety of health and safety measures such as physical distancing rules and enhanced cleaning protocols.

Guests have praised the hotel's great breakfast with good cappuccino and the good food quality, with a variety of options for breakfast. However, some guests have mentioned that the cleanliness of the rooms and the food could be improved.

Guests can expect spacious and clean rooms with large bathtubs, making it value for money. However, some guests have mentioned concerns about the cleanliness of the rooms, suggesting that it could be improved.

The hotel's high season is in September, offering an excellent time to experience the hotel's large rooms, good food, and friendly staff. However, guests should be aware that the low season is in May.

The hotel offers free parking and valet parking, providing convenient options for guests with vehicles.

Some guests reported that the rooms lacked heating facilities despite the indicator showing otherwise, leading to discomfort during cold weather. It's advisable to confirm the availability of room heating, especially during winter months.

The hotel is conveniently located near several attractions such as the Lotus Temple, Humayun's Tomb, and Dilli Haat. Guests may want to plan their visit to coincide with these nearby attractions.

Some guests were pleasantly surprised by being upgraded to a suite and receiving a thoughtful gift during checkout. Inquire about the possibility of room upgrades and special perks, as this can enhance the overall experience.

Before booking, guests should confirm the availability of specific amenities such as room heating, automated technologies, and speaker systems, as some guests noted their absence in certain rooms.

The hotel offers spa, hot tub, outdoor pool, and sauna facilities. Guests may want to take advantage of these amenities for relaxation and rejuvenation during their stay.

While many guests praised the cleanliness of the rooms, some reported issues with cleanliness, including bugs or rodents. It's advisable to check the room thoroughly upon arrival and report any concerns to the staff.

Numerous guests highlighted the helpful and friendly nature of the staff. Engaging with the staff for assistance and recommendations can enhance the overall experience.

The hotel provides airport shuttle and valet parking services. Guests may find it convenient to utilize these services for seamless travel arrangements.

Guests with specific dining preferences should verify the availability of special diet menus, food delivery to guest accommodations, and the variety of dining options offered by the hotel.

IHG members should ensure that their membership benefits, such as points accumulation and room upgrades, are properly acknowledged during the booking and check-in process.