Super slow elevators, dark and dank environment. Personnel tucked behind plexi glass, not very welcoming environment but par for the course for New London's depressing environment.
3 stars
Holiday Inn New London - Mystic Area
35 Governor Winthrop Boulevard, New London, CT 06320, United States
New London, CT
See location+1 860 443 7000Photos of Holiday Inn New London - Mystic Area
Overview
Holiday Inn New London is set in New London and is a short walk from New London Union Station. It provides a fitness center, as well as an indoor pool, a ballroom and free Wi-Fi.
The hotel has 120 rooms and has been recently refurbished. Reception operates around the clock and the friendly staff can suggest places to visit and provide other tourist information.
Holiday Inn New London's rooms offer a flat-screen TV and a coffee maker, as well as all the necessities for a comfortable stay.
Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, conveniently based for those who want to stay close by when looking to sit down to a meal. A wide selection of dining options are also found in the surrounding area.
Holiday Inn New London is a perfect base for those wishing to visit local attractions, with Nathan A Woodworth House, Custom House Maritime Museum and Shaw Mansion Museum all a short stroll away. Guests can also visit Mohegan Sun.
Latest deals for Holiday Inn New London - Mystic Area
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn New London - Mystic Area
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Storage available
Accessibility and suitability
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Upper floors accessible by elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Holiday Inn New London - Mystic Area
7.6
Good
844 verified ratings
Wonderful
346
Very good
161
Good
146
Okay
55
Fair
47
Mediocre
27
Poor
62
Summary of reviews
Guests say
Guests appreciated the hotel's location and the friendly staff, but many expressed concerns about cleanliness, hidden fees, and noise levels. Several reviews mentioned issues with dirty rooms and poor management, particularly regarding onsite events. While some guests enjoyed the spacious rooms and comfortable beds, the overall sentiment highlighted a need for better maintenance and transparency in pricing.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.7 out of 10
15 reviews
8.8 out of 10
3 reviews
All reviews
Cons (-) I made the reservation I need to cancel within a couple of hours for business purposes and was charged full price that is absolutely ridiculous I paid it I will never use KAYAK again
Pros (+) love the proximity to casinos, also the town to various restaurants is a short 5 minute walk.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers a unique dining experience at the in-house restaurant, and there is also a wide selection of dining options in the surrounding area.
Are there any concerns about the cleanliness of the hotel?
Some guests mentioned concerns about cleanliness, such as a corridor that smelled a bit and a bathroom that seemed a bit dirty. However, many others praised the hotel for being clean and comfortable.
What are the best features of the hotel's rooms?
Guests have praised the hotel's large, clean rooms, comfortable beds, and spacious, well-equipped accommodations. Some also mentioned the convenience of having a suite and the comfortable bed.
Is there any feedback about the hotel's staff and customer service?
The staff has been described as friendly, helpful, and informative by many guests. However, a few mentioned encountering rude or disappointing behavior from staff members.
What amenities are available for guests at the hotel?
The hotel offers amenities such as an indoor pool, fitness center, bar/lounge, and free parking. Additionally, guests can enjoy the convenience of laundry facilities, a gift shop, and a business center.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Microwave and Larger Refrigerator
Several guests appreciated the convenience of having a microwave and larger refrigerator in their rooms.
Consider the Location for Ferry Travel
Guests found the hotel very convenient for those using the ferry, making it a good option for travelers planning to use this transportation.
Be Mindful of Room Selection
Some guests found the parking lot spots to be too small, so consider this when selecting a room if you have a vehicle.
Check Out La Luna Restaurant
Guests highly recommended the hotel's La Luna restaurant for its excellent happy hour.
Be Aware of Noise Levels
Some guests mentioned thin walls and noise disturbances, so consider this when choosing a room if you are sensitive to noise.
Confirm Shuttle Service
If you plan to use the shuttle service, it's advisable to confirm its availability as some guests experienced issues with this service.
Take Advantage of the Indoor Pool
The hotel's indoor pool was praised by guests for being clean and at a perfect temperature, making it a great amenity to enjoy during your stay.
Consider Alternative Dining Options
While the hotel has a restaurant, some guests found the breakfast and limited hours to be less satisfactory, so exploring nearby dining options may be beneficial.
Check for Room Upgrades
Some guests were pleasantly surprised with room upgrades, so it may be worth inquiring about this possibility during check-in.
Be Mindful of the Surrounding Area
While the hotel is conveniently located, some guests noted that the neighborhood felt shady, so it's advisable to be cautious, especially when parking overnight.
Location
35 Governor Winthrop Boulevard, New London, CT 06320
What's nearby
- Garde Arts Center205 yd
- Whale Oil Row208 yd
- Saint James Episcopal Church211 yd
- New London Public Library256 yd
- Huntington Street Baptist Church347 yd
- Custom House Maritime Museum0.3 mi
- Williams Memorial Institute0.3 mi
- Joshua Hempsted House0.3 mi
- Shaw Mansion Museum0.3 mi
- Central Vermont Railroad Pier0.4 mi
- Jonathan Newton Harris House0.4 mi
- Ohev Sholem Synagogue0.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn New London - Mystic Area
Low season | January |
|---|---|
High season | May |
Average price (weeknight) | $164 |
Average price (weekend night) | $298 |
When to book a room at Holiday Inn New London - Mystic Area
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn New London - Mystic Area
FAQs when booking at Holiday Inn New London - Mystic Area
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in New LondonMost recommended
See most recommended stays in New LondonGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.1 mi |
Everything you need to know for your stay in New London
Complete your trip
Popular destinations