Great experience, staff was very helpful. The rooms could have been cleaner but other than that it was a great deal. The trolley being so close to the hotel was another great benefit.
3 stars
Holiday Inn Express New Orleans - St Charles, An IHG Hotel
936 St. Charles Avenue, New Orleans, LA 70130, United States
New Orleans, LA
See location+1 504 962 0900Photos of Holiday Inn Express New Orleans - St Charles, An IHG Hotel
Overview
The Hotel Modern is actually part of the famous New Orleans Art Deco district and is within walking distance of such destinations and sites as Riverwalk Marketplace Shopping Center, Mercedes-Benz Superdome. Bourbon Street, the famous St. Louis Cemetery No 1 as well as Lafayette Cemetery. The Uptown historic area is less than two and a half miles away, and in the neighborhood around the hotel, visitors find Union Station, the World War II Museum, a long list of museums, monuments, and squares, and, of course, amazing restaurants. The Louis Armstrong New Orleans International Airport is only 11 miles from the hotel.
As part of the IHG chain, the hotel offers a long list of amenities, including a free hot breakfast each morning, free parking for guests, a fully equipped fitness center, a concierge desk, dry cleaning (for a fee), a business service center, free Wi-Fi throughout the property, complimentary beverages in the lobby, and a meeting room.
The rooms have been recently renovated, and are all designed for optimal, home-like comfort and feature Beautyrest mattresses, premium linens, air cleaners to help allergy or asthma sufferers, signature toiletries in the bathroom, a mini-fridge, microwave, hot beverage maker, flat-screen TV, work desk, cable TV, phone service with voicemail, and climate controls.
With a great location in a world-famous city just walking distance to many hotspots, The Hotel Modern is a good choice for first-time visitors, business travelers and everyone in between. Whether you want to sample the best restaurants or the most historic monuments or locations, this property ensures it is easy to do so.
Latest deals for Holiday Inn Express New Orleans - St Charles, An IHG Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express New Orleans - St Charles, An IHG Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Accessibility and suitability
- Allergy-free room
- No smoking
- Increased accessibility
- Elevator
- Hypoallergenic
- Designated smoking area
Dining
- Restaurant
- Bar/Lounge
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Bathtub
- Hairdryer
- Shower
- Private bathroom
Family friendly
- Kid-friendly buffet
- Babysitting or child care
- Cribs available
- Complimentary breakfast
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Ironing service
- Laundry service
Workspace
- Fax/photocopying
- Desk
General
- Soundproof rooms
- Storage available
Health and safety
- Daily housekeeping
- Safe
Media and entertainment
- Flat-screen TV
Things to do
- Bicycle rental
Fitness
- Fitness center
Reviews of Holiday Inn Express New Orleans - St Charles, An IHG Hotel
7.2
Good
1273 verified ratings
Wonderful
459
Very good
211
Good
186
Okay
101
Fair
99
Mediocre
60
Poor
157
Summary of reviews
Guests say
Guests appreciated the great location of the hotel, noting its cleanliness and updated facilities. However, many expressed concerns about safety due to the surrounding area, as well as issues with service and room size. Some guests experienced problems with check-in responsiveness and maintenance needs, leading to a mixed overall impression.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.3 out of 10
75 reviews
7.4 out of 10
8 reviews
All reviews
Cons (-) No Valet, No ice on floor we stayed on, dirty, uncomfortable bed, unfriendly desk staff, no doorman, no security, no restaurant, a/c didn't work correctly, noisy. I will not go back and I will spread the word that the new owners don't understand customer service. Still charging the same amount as if it were still a boutique hotel...more like motel
Cons (-) breakfest poor interent connection
Pros (+) Close to city without being too loud
Cons (-) Breakfast was all carbs- no eggs or protein
Pros (+) Good location, polite staff, Funky decor, clean linens and towels (no stains), good breakfast but it starts at 7, We'd stay there again
Cons (-) Our bathroom faucet was wacky and wouldn't turn off. The entry light didn't work. The room was small (which we knew) and dinged up.
Cons (-) https://www.google.com/search?safe=off&rlz=1C9BKJA_enUS590US590&hl=en-US&q=flume&spell=1&sa=X&ved=0ahUKEwixkcbG6IfPAhUBXz4KHbXjBjIQBQgXKAA&biw=1024&bih=748&dpr=2#mie=e%2C%2Cflume%20insane%2CH4sIAAAAAAAAAONgFuLSz9U3yMtILkzJUgKzy5JNTCuStQR9S4szkx2LSjKLS0Lyg_Pz0gH_GbS9LQAAAA
Pros (+) Right down town. Only a 4 minute streetcar ride or 10 minutes walk to canal/bourbon St. Pretty safe area. Staff was super friendly and the restaurant at the hotel was 5 Stars.
Cons (-) Very very very very small rooms but for the price it's fantastic. Layout if the hotel is a bit odd as well.
Pros (+) Friendly, helpful, real
Pros (+) I was a late night check-in that left early morning and the gentleman tending to a few others and myself at that hour was genuine, friendly and super helpful Instead of annoyed or rude. The decor is different yet Inviting, location quiet for the most part and the rooms offer unique niceties (soaps, coffee, etc not like what you'd find at most chains). Loved the books too, what a thoughtful touch!
Cons (-) Their green initiatives are a great, conscious model of what should be done to protect Lake Ponchartrain but I found stray head hairs in the bed & think that "reusing" linens shouldn't be an option, hygiene wise.
Pros (+) The location was great in walking distance of everything.
Cons (-) The room was so small that it wasn't worth the money! The person that checked us in failed to mention until after the fact their was a deposit for each night that we stayed. We had to ask after we had been gone from 7 a.m. to 10 p.m. to get clean towels since no one had cleaned our room or brought new towels.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How are the beds at Holiday Inn Express New Orleans - St Charles?
The rooms feature Beautyrest mattresses and premium linens for optimal, home-like comfort.
Is parking available at Holiday Inn Express New Orleans - St Charles?
The hotel offers free parking for guests, and there are also plenty of lots and street parking around the hotel.
What can I expect from the breakfast at Holiday Inn Express New Orleans - St Charles?
The hotel offers a free hot breakfast each morning, including non-sweet options, and complimentary beverages in the lobby.
How is the cleanliness at Holiday Inn Express New Orleans - St Charles?
The hotel ensures cleanliness with daily housekeeping, enhanced cleaning, and air cleaners to help allergy or asthma sufferers.
What is the staff like at Holiday Inn Express New Orleans - St Charles?
The staff is described as welcoming, kind, and very friendly, providing great customer service and assistance.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Free Breakfast
Many guests appreciated the complimentary breakfast, describing it as good and a great way to start the day.
Consider Public Transportation
The hotel's proximity to public transportation was highlighted by several guests as a major convenience for exploring the city.
Be Mindful of Room Size
Some guests found the rooms to be on the smaller side, so if space is a priority, consider inquiring about room size options.
Check for Allergy-Friendly Rooms
The hotel offers allergy-free rooms, which could be a great option for guests with specific sensitivities.
Explore Nearby Attractions
The hotel's location near attractions like the National WWII Museum and the French Quarter makes it a convenient choice for sightseeing.
Be Aware of Parking Situation
The hotel does not offer parking, so guests should be mindful of parking options in the area.
Request Maid Service
A few guests mentioned a lack of maid service during their stay, so it may be advisable to request this service if needed.
Consider Noise Levels
Some guests noted street noise as a potential issue, so light sleepers may want to take this into account when choosing a room.
Inquire About Room Upgrades
Several guests mentioned that the newly remodeled rooms were comfortable and clean, so it might be worth inquiring about room upgrade options.
Location
936 St. Charles Avenue, New Orleans, LA 70130
What's nearby
- Robert E. Lee Monument68 yd
- New Orleans Morial Convention Center0.5 mi
- Place St. Charles0.6 mi
- Caesars Superdome0.7 mi
- Saenger Theatre0.9 mi
- Mardi Gras World0.9 mi
- Historic New Orleans Collection1 mi
- Jackson Square1.1 mi
- Bourbon Street1.2 mi
- New Orleans Mint1.5 mi
- French Market1.5 mi
- Frenchmen Street1.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express New Orleans - St Charles, An IHG Hotel
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | $152 |
Average price (weekend night) | $162 |
When to book a room at Holiday Inn Express New Orleans - St Charles, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in New OrleansGood to know
Value for money | 7.3 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 11.4 mi |
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