Overview

The Jewel Facing Rockefeller Center

11 West 51st Street, New York, NY 10017, United States
+1 212 863 0550

$171+

Overall guest ratings

8.6/10 Excellent
Based on 2,449 reviews

Review highlights

  • 9.8
  • 9.2
  • 9.1
  • 6.1

Good to know

  • Clean rooms
  • Wonderful sightseeing
  • Friendly service

Nearby

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    About

    Situated in New York's Broadway - Times Square neighborhood, this hotel is close to Museum of Television and Radio, Rockefeller Center, and Broadway. Area attractions also include Grand Central Terminal and Times Square.

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    Expedia

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 2,449 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.5 "Easily accessible by car, said 75%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      10.0 "100% were impressed by the laundry service."
      8.8 "88% were happy with the room service."
      7.9 "79% said the concierge service was amazing."
    • 9.1 "Internet works perfectly."
      8.5 "85% said the wifi quality was great."
      9.8 "98% thought it was a great value."
    • 8.6 "Good value."
      9.8 "98% thought it was a great value."
      8.6 "86% were happy with the price."
    • 7.3 "Good breakfast."
    • 6.1 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.4 "Only 54% thought the shower was ok."
      5.9 "59% thought the bathroom was big enough."
    • 4.1 "Not very comfortable."
      3.3 "67% said rooms were small."
      4.3 "57% thought it was too noisy."
      2.0 "Air conditioning was criticized by 80%."
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    Overall Rating

    8.7 Excellent
    Based on 1,322 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 9.0 "Internet works perfectly."
      8.4 "84% said the wifi quality was great."
      9.9 "99% thought it was a great value."
    • 8.7 "Good value."
      9.9 "99% thought it was a great value."
    • 7.3 "Good breakfast."
    • 5.7 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.4 "Only 54% thought the shower was ok."
      5.1 "51% thought the minibar was ok."
      5.3 "53% thought the bathroom was big enough."
    • 3.2 "Quite uncomfortable."
      2.8 "72% said rooms were small."
      3.8 "62% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
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    Overall Rating

    8.6 Excellent
    Based on 465 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      8.8 "88% liked the proximity to shopping."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.4 "Good value."
    • 7.2 "Good breakfast."
    • 4.9 "Rooms are not good."
      3.0 "70% said rooms were small."
      3.9 "61% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      4.2 "58% found problems with the furniture."
    • 3.7 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.9 "61% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."

    Overall Rating

    8.4 Excellent
    Based on 293 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 9.1 "Internet works perfectly."
    • 8.7 "Good value."
    • 6.2 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      5.7 "For only 57%, the bathroom was ok."
    • 4.5 "Not very comfortable."
      4.0 "60% said rooms were small."
      4.2 "58% thought it was too noisy."

    Overall Rating

    8.5 Excellent
    Based on 367 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "Internet works perfectly."
      8.6 "86% said the wifi quality was great."
      9.7 "97% thought it was a great value."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.6 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.8 "98% thought it was clean."
    • 8.5 "Good value."
      9.7 "97% thought it was a great value."
    • 6.9 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.4 "For only 64%, the bathroom was ok."
      5.9 "Only 59% thought the shower was ok."
    • 4.1 "Not very comfortable."
      3.2 "68% said rooms were small."
      3.7 "63% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews

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    location was great
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