Overview

Sanctuary Hotel New York

132 West 47th Street, New York, NY 10036, United States
+1 212 234 7000

$288+

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Rates

Overall guest ratings

8.8/10 Excellent
Based on 2,192 reviews
See all reviews

Review highlights

  • 9.8
  • 9.4
  • 8.9
  • 3.9

Good to know

  • Friendly service
  • Wonderful sightseeing
  • Fair breakfast prices

Nearby

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    About

    Sanctuary Hotel New York is a four-star luxury lifestyle hotel with 5-star service in the heart of Times Square - a personal retreat unlike any other Manhattan hotel. “Winner of the International Hotel of the Year 2011 at the European Hospitality Awards” the Sanctuary Hotel New York is located in the heart of the theatre district at 47th St. between Sixth Avenue and Seventh Avenue. Two energetic lobby bars are open for cocktails and happy hour in the evening. Once the signature reastaurant and rooftop lounge is completed guests can expect premier New York City dining. Our discrete luxury lifestyle hotel offers personalized service and stylish accommodations steps away from Times Square. Each of the 111 well-appointed rooms is richly decorated with a warm palette that include deep orange chocolate brown and cognac. Over-sized leather headboards compliment the luxurious sheets duvets and terry while crystal chandeliers add glamour and an overall ambiance that is both inviting and warm. Adding to the sophisticated design of the Sanctuary Hotel accommodations are printed wall tiles peek-a-boo showers with rainfall fixtures and eco-friendly organic bath amenities Evolve Energy Management System HDTVs and blue-tooth enabled iHome stereo systems that support iPod iPhone and iPad. Sanctuary Hotel New York features a unique blend of service and style inspired by the warm hospitality innate to quaint hotels throughout Europe and the driving force behind Hank and Brandon's signature S.T.A.R. Program. The S.T.A.R. Program (Service Tailored to Any Request) is warm and welcoming. Its intuitive anticipating guests needs and creating pleasant surprises. Its also about creating a connection relationships and loyalty.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Fitness center
    • Business center
    • Car rental
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Storage available
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 2,192 reviews
    • 9.8 "Terrific location."
    • 9.4 "World class service."
    • 8.9 "Vibe was good."
    • 7.5 "Internet works."
    • 6.9 "Breakfast is mediocre."
    • 3.9 "Not very comfortable."
    • 3.8 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.9 Excellent
    Based on 1,468 reviews
    • 9.9 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      8.9 "89% liked the proximity to shopping."
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.2 "92% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      9.7 "97% said the concierge service was amazing."
    • 8.0 "Bar is amazing."
    • 7.4 "Internet works."
      10.0 "100% thought it was a great value."
    • 5.8 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.6 "66% thought the bathroom was big enough."
    • 3.8 "Not very comfortable."
      1.9 "81% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
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    Overall Rating

    8.8 Excellent
    Based on 460 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      7.8 "78% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 9.0 "Awesome vibe."
      8.8 "88% enjoyed the friendly atmosphere."
      10.0 "100% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
    • 8.1 "Good value."
      9.7 "97% were happy with the price of the breakfast."
    • 7.8 "Good bar."
    • 4.4 "Rooms are not good."
      1.6 "84% said rooms were small."
      2.3 "77% thought they were poorly maintained."
      3.7 "63% found problems with the furniture."
      3.8 "62% were unhappy with the view."
      0.2 "Air conditioning was criticized by 98%."
    • 3.6 "Not very comfortable."
      1.6 "84% said rooms were small."
      4.0 "60% thought it was too noisy."
      0.2 "Air conditioning was criticized by 98%."
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    Overall Rating

    8.1 Excellent
    Based on 65 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 8.7 "Vibe was good."
    • 7.5 "High value."
    • 6.8 "Breakfast is mediocre."
    • 6.1 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.2 "Rooms are ok."
    • 3.8 "Not very comfortable."
      1.8 "82% said rooms were small."
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    Overall Rating

    8.5 Excellent
    Based on 197 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 7.2 "Tasty food."
    • 7.1 "Internet works."
    • 7.0 "Good breakfast."
    • 4.8 "Rooms are not good."
      1.8 "82% said rooms were small."
    • 3.8 "Not very comfortable."
      1.8 "82% said rooms were small."
      3.7 "63% thought it was too noisy."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Friendly service"
    "Wonderful sightseeing"
    "Fair breakfast prices"
    data provided by TrustYou

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