Basics
Bathroom
Services and conveniences
Parking and transportation
Media and entertainment
Accessibility and suitability
Laundry
General
Outdoor
Bedroom
Workspace
Dining
Health and safety
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the highlights of the hotel's amenities?
The hotel offers a variety of facilities, including a fitness center, room service, and a spa and wellness center with facial and body treatments. Additionally, guests can enjoy free Wi-Fi, cable or satellite TV, and free parking.
How is the cleanliness of the rooms and the hotel in general?
Many guests have praised the hotel for its clean rooms and comfortable beds. However, some reviews mentioned issues with mold in the bathroom and dirty curtains, indicating that cleanliness could be inconsistent.
What can guests expect from the complimentary breakfast?
While some guests found the breakfast variety fantastic, others expressed disappointment with the limited options and the quality of the food. The breakfast area may also be crowded during peak times.
Is the hotel staff accommodating and friendly?
Guests have appreciated the friendly and accommodating staff, with some mentioning early check-in and helpful service. However, a few reviews highlighted instances of rude behavior from the front desk.
When is the best time to visit the hotel?
The low season is in March, while the high season is in September. Visitors may want to consider these times for a more comfortable and less crowded experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a Jacuzzi Tub
Guests have enjoyed the Jacuzzi tub rooms for a relaxing experience, despite some minor issues with broken jets. Consider this option for a comfortable and pleasant stay.
Consider the Spa Treatments
The spa and wellness center offers a variety of facial and body treatments, providing an opportunity for relaxation and rejuvenation during your stay.
Check Room Amenities
Some guests have mentioned that the rooms offer all the essentials, including a refrigerator. Ensure that the room you book meets your specific needs and preferences.
Explore Nearby Attractions
The hotel provides easy access to popular attractions such as Niagara Falls, Goat Island, and Maid of the Mist, making it convenient for sightseeing and exploration.
Be Mindful of Breakfast Limitations
While some guests appreciated the breakfast variety, others found it to be basic with limited options. Manage your expectations regarding the complimentary breakfast.
Take Advantage of the Fitness Center
The hotel features a fitness center, allowing guests to maintain their workout routine during their stay.
Consider the Location
The hotel's proximity to Niagara Falls, the US/Canada border, and the Niagara Outlet Mall has been highlighted as a positive aspect by several guests, making it a convenient choice for travelers.
Be Aware of Maintenance Issues
Some guests have reported maintenance issues such as broken ice and vending machines, as well as bathroom mold. It's advisable to check for any recent maintenance updates before booking.
Check for Early Check-in Option
Guests have appreciated the accommodating staff who allowed early check-in upon request. If you have specific timing needs, it may be worth inquiring about early check-in availability.
Be Prepared for Limited Dining Space
Several guests have mentioned that the eating area is small, which could lead to crowded conditions during peak times. Plan accordingly for breakfast or consider dining options outside the hotel.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | July | $94 | $183 |
Cheapest month to stay with an average 24% drop in price. | Most expensive month to stay with an average 119% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
7.8 | 3.7 mi | Niagara Falls | 3.1 mi |