Guest reviews
-
All Reviews
-
Couples
-
Families
-
Business
-
Solo
Overall Rating
-
8.9 "Location is great."10.0 "100%
liked the proximity to shopping ." -
8.2 "Great service."9.1 "91% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." -
7.1 "High value."
-
5.0 "Internet is average."
-
4.3 "Not very comfortable."3.8 "62% didn't like the
uncomfortable beds ." -
3.7 "Breakfast is below average."
-
3.3 "Rooms are not good."3.0 "70% said
rooms were dirty ." 3.8 "62% didn't like theuncomfortable beds ." 1.8 "82%complained about the bathroom ." 0.0 "100% thought they werepoorly maintained ." 2.3 "77% foundproblems with the furniture ." 0.8 "92% said thebathroom was dirty ." 2.0 "For 80%, therooms looked old ." -
2.9 "Generally quite dirty."3.0 "70% said
rooms were dirty ." 0.8 "92% said thebathroom was dirty ." 2.5 "75% thoughtit was rather dirty ." -
1.4 "Terrible amenities."1.4 "86% thought the
building wasn't nice ."
Overall Rating
-
9.1 "Terrific location."
-
8.4 "Great service."
-
6.7 "Average value."
-
4.1 "Not very comfortable."3.8 "62% didn't like the
uncomfortable beds ." -
3.6 "Breakfast is below average."
-
3.1 "Awful rooms."2.7 "73% said
rooms were dirty ." 1.6 "84%complained about the bathroom ." 3.8 "62% didn't like theuncomfortable beds ." 0.0 "100% thought they werepoorly maintained ." 2.3 "77% foundproblems with the furniture ." -
2.7 "Generally quite dirty."2.7 "73% said
rooms were dirty ."
Overall Rating
-
8.7 "Location is great."
-
8.0 "Great service."9.3 "93% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." -
7.1 "High value."
-
3.9 "Not very comfortable."3.7 "63% didn't like the
uncomfortable beds ." -
3.6 "Breakfast is below average."
-
2.9 "Horrible vibe."2.0 "80%
criticized the unstylish hotel ." -
2.8 "Awful rooms."2.7 "73% said
rooms were dirty ." 1.6 "84%complained about the bathroom ." 3.7 "63% didn't like theuncomfortable beds ." 0.0 "100% thought they werepoorly maintained ." 0.6 "94% said thebathroom was dirty ." -
2.5 "Generally quite dirty."2.7 "73% said
rooms were dirty ." 0.6 "94% said thebathroom was dirty ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
6.0review from
Super staff, clean Motel. Oooold
-
2.0review from
Rebuild a new hotel. Instead to repair or renovate.
-
2.2review from
It cost me about $200.00 for the night . But I did not get service at all . I try to complaint but the famale at the counter does not speak English . So I did not bother her to complaint . I just left the motel . Filthy room .
-
2.0review from
Nothing good about this hotel Dirty towels, very old and dirty microwave and refrigerator. U cant even put your food in them. Too expensive for what they offer. Walls peeling off. Very old air conditioning that makes a loud noise all night. Couldnt wait for morning to come so i can get out of this dirty looking room before my children contract a disease. They had three supposedly white towels in the room. One had turned brown already, one had a large dark red stain on it and the other had lots of hair. This place needs to be completely broken down and rebuilt, dont be deceived by what you see on the pictures.
-
2.5review from
Poor beds and bad toiletries with sink overflowing
-
2.0review from
Nothing Everything about it was horrible. It is a motel! It's overall dirty, cracked paint, moldy, cracked doors, smells, rude staff, bugs, spider webs everywhere. The "breakfast" is served in the rental office which has a tiny table. It's sticky and old. They should state it is a motel for people traveling from far and guiding themselves by the photos and ratings. What they promote and advertise (with photos and all) it looks like a pleasant place to stay yet when yo get there and see it you just want to run away. We had to cancel because of the conditions of the place and ended up loosing half the money we paid. They refused to accommodate that for us since their policy states that cancelation within a certain time frame has a one night fee penalty. I understand that and I would have been satisfied if I had canceled for reasons not related to the above mentioned. If the place is being deceitful and is falsely advertised then I shouldn't have to be penalized for cancelation since they area e fulfilling their end. I would not stay there even it if was for free or if someone paid me to stay. It is horrible!!!!! Lastly, booking it trough the specific search sites and not directly from the place is also no guarantee of anything. Neither the website used to so the purchase nor the place of stay take responsibility and work with the customer to make things right when it deals with issues that are not created by the customer (meaning cancelations due to lack of cleanliness and overall dissatisfaction, and being wrongly informed)
-
8.6review from
Convenience to the town and the attractions
-
2.6review from
Not far from the falls Place is falling apart
-
3.2review from
This hotel is close to the main road and has easy access to Niagara Falls. The staff were nice but not very helpful. The hi-speed internet access consisted of an old computer in the main lobby/dining room. The pool was small, and the rooms were not like those shown on the website. Breakfast was just white toast, grape jelly, corn flakes, and coffee, and juice. Not very impressive
-
2.0review from
Nothing the bed had bed bugs the staff was very rude. The room was not clean very dirty. I would not recommend this place to anyone. I didnt like anything. I even had to call the cops because they were rude and nasty about the bed bugs. Its a shame you have them on your hotel list it makes you look bad. I would never go through booking.com again.
-
4.0review from
The location Very small rooms the photos on the internet are not accurate. The hotel is really a motel, not what I was looking for.
-
8.0review from
location, friendly staff, shuttle to falls and casino
-
7.2review from
clean rooms easy axcest roomy would stay again
-
6.0review from
Super staff, clean Motel. Oooold
-
2.0review from
Rebuild a new hotel. Instead to repair or renovate.
-
2.2review from
It cost me about $200.00 for the night . But I did not get service at all . I try to complaint but the famale at the counter does not speak English . So I did not bother her to complaint . I just left the motel . Filthy room .
-
2.0review from
Nothing good about this hotel Dirty towels, very old and dirty microwave and refrigerator. U cant even put your food in them. Too expensive for what they offer. Walls peeling off. Very old air conditioning that makes a loud noise all night. Couldnt wait for morning to come so i can get out of this dirty looking room before my children contract a disease. They had three supposedly white towels in the room. One had turned brown already, one had a large dark red stain on it and the other had lots of hair. This place needs to be completely broken down and rebuilt, dont be deceived by what you see on the pictures.
-
2.5review from
Poor beds and bad toiletries with sink overflowing
-
2.0review from
Nothing Everything about it was horrible. It is a motel! It's overall dirty, cracked paint, moldy, cracked doors, smells, rude staff, bugs, spider webs everywhere. The "breakfast" is served in the rental office which has a tiny table. It's sticky and old. They should state it is a motel for people traveling from far and guiding themselves by the photos and ratings. What they promote and advertise (with photos and all) it looks like a pleasant place to stay yet when yo get there and see it you just want to run away. We had to cancel because of the conditions of the place and ended up loosing half the money we paid. They refused to accommodate that for us since their policy states that cancelation within a certain time frame has a one night fee penalty. I understand that and I would have been satisfied if I had canceled for reasons not related to the above mentioned. If the place is being deceitful and is falsely advertised then I shouldn't have to be penalized for cancelation since they area e fulfilling their end. I would not stay there even it if was for free or if someone paid me to stay. It is horrible!!!!! Lastly, booking it trough the specific search sites and not directly from the place is also no guarantee of anything. Neither the website used to so the purchase nor the place of stay take responsibility and work with the customer to make things right when it deals with issues that are not created by the customer (meaning cancelations due to lack of cleanliness and overall dissatisfaction, and being wrongly informed)
-
2.6review from
Not far from the falls Place is falling apart
-
3.2review from
This hotel is close to the main road and has easy access to Niagara Falls. The staff were nice but not very helpful. The hi-speed internet access consisted of an old computer in the main lobby/dining room. The pool was small, and the rooms were not like those shown on the website. Breakfast was just white toast, grape jelly, corn flakes, and coffee, and juice. Not very impressive
-
2.0review from
Nothing the bed had bed bugs the staff was very rude. The room was not clean very dirty. I would not recommend this place to anyone. I didnt like anything. I even had to call the cops because they were rude and nasty about the bed bugs. Its a shame you have them on your hotel list it makes you look bad. I would never go through booking.com again.
-
4.0review from
The location Very small rooms the photos on the internet are not accurate. The hotel is really a motel, not what I was looking for.
