Guest reviews
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All Reviews
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Solo
Overall Rating
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8.9 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.6 "96%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "City centre within easy reach , said 100%." 10.0 "Near to public transport , according to 100%." -
8.8 "Great service."9.2 "92% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." 9.0 "90% thought theservice was very professional ." 8.9 "Housekeeping was great , according to 89%." 9.2 "92% said theconcierge service was amazing ." 10.0 "100% said therecreation staff was great ." 8.0 "80% werehappy with the room service ." -
8.3 "Pool is good."7.5 "
Clean pool , said 75%." -
8.2 "Comfort level is high."9.2 "92% thought
rooms were spacious ." 7.7 "77% said thebeds were comfortable ." -
7.5 "Nice rooms."9.2 "92% thought
rooms were spacious ." 7.7 "77% said thebeds were comfortable ." 8.3 "83% saidrooms were clean ." 7.6 "76% thought theview was good ." -
6.1 "Average value."
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5.8 "Breakfast is mediocre."
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5.5 "Internet is average."
Overall Rating
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8.6 "Great service."9.2 "92% found the
staff to be very friendly ." 9.0 "90% thought theservice was very professional ." 8.9 "Housekeeping was great , according to 89%." -
8.6 "Location is great."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.8 "High comfort."7.6 "76% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." -
7.1 "Nice rooms."7.6 "76% said the
beds were comfortable ." 7.9 "79% saidrooms were clean ." 8.9 "89% thoughtrooms were spacious ." 7.4 "74% thought theview was good ." -
5.8 "Average value."
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5.6 "Breakfast is mediocre."
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5.4 "Internet is average."
Overall Rating
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9.1 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.5 "95%liked the proximity to shopping ." -
8.6 "Great service."8.9 "89% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 9.1 "Housekeeping was great , according to 91%." -
8.1 "Comfort level is high."9.3 "93% thought
rooms were spacious ." 7.4 "74% said thebeds were comfortable ." -
7.1 "Nice rooms."9.3 "93% thought
rooms were spacious ." 8.1 "81% saidrooms were clean ." 7.4 "74% said thebeds were comfortable ." -
6.3 "Average value."
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5.9 "Breakfast is mediocre."
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5.7 "Internet is average."
Overall Rating
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8.9 "Great service."
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8.8 "Location is great."
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8.7 "Generally very clean."
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8.5 "Pool is good."
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8.2 "Comfort level is high."
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5.8 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Crowded, one of the rooms had a view of a concrete wall and nothing else.
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10.0review from
Great location close to Falls and everything !! Will stay there our next trip
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6.8review from
Location and cleanliness Parking was added on at the end of stay. We would have appreciated notification of parking fee prior to stay since parking lot adjacent to hotel was $5/night.
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8.8review from
Location and cleanliness. Expensive breakfast and parking
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10.0review from
The hotel is conveniently close to all the attractions, yet it doesn't feel loud or crowded. We really took advantage of the indoor and outdoor pool, the spa, and the sauna. The rooms are spacious, comfortable, and clean. We had a great view of the park and the city landmarks. I've stayed in Niagara before and this was the better experience by far.
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8.5review from
Rooms were big Great view of the city Walking distance to Niagara falls King size room had a pool out coach
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8.8review from
Loved the location, the room was great, the service was great, and the hotel did stay very quiet and there were 3 sports teams while we were there. The wait time for the elevator was 15 minutes at peak time. And I would suggest going out for breakfast.
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9.4review from
We watched the nightly 10 pm fireworks right from our room window. We walked to all the Clifton Hill attractions. The indoor pool & hot tub were great for the kids. Liked everything
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6.0review from
Very nice room, clean and great location. Not enough towels for two people... Refrigerator didn't work.. A/C is poor.. Hardly cooled the room. Staff not so welcoming nor friendly at desk.
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9.4review from
Our room was very nice with a jacuzzi tub which was a pleasant surprise. Our view was nothing to enjoy. The staff was not very helpful with directions to the local attractions.
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2.0review from
Room was clean Every time I go they give me excuse that they have water problem even after I reserved a room online then they shift me to a lower class room for same price which is not fair it's a ripoff
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9.7review from
It was clean, comfortable, good location. We had no issues whatever. It was not fancy, but e erything was functionable. No issues whatever.
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6.2review from
STAFF WAS VERY CARING . PARKING VERY CONVIENENT . 2 COMPUTERS AND PRINTER IN BUSINESS AREA FOR USE . LARGE IN ROOM SAFE . THIN WALLS . HAD HONEYMOONERS ON ONE SIDE MAKING "NOISES" AT 2am and again at 5am 2 days in a row . ON THE OTHER SIDE COUPLE PLAYED RADIO AND OPENED , CLOSED , LATCHED ADJOINING DOOR AT 4:30 am THEN HAD LOUD CONVERSATION . MATRESSES TOO SOFT . HOT / COLD INDICATOR IN SHOWER WAS OPPOSITE OF ACTUAL OPERATION .
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9.3review from
Big rooms. Indoor/outdoor pool. Quiet. Location. Breakfast not included because booked through 3rd party vendor. Very expensive area. View.
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8.0review from
Crowded, one of the rooms had a view of a concrete wall and nothing else.
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10.0review from
Great location close to Falls and everything !! Will stay there our next trip
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8.8review from
Location and cleanliness. Expensive breakfast and parking
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10.0review from
The hotel is conveniently close to all the attractions, yet it doesn't feel loud or crowded. We really took advantage of the indoor and outdoor pool, the spa, and the sauna. The rooms are spacious, comfortable, and clean. We had a great view of the park and the city landmarks. I've stayed in Niagara before and this was the better experience by far.
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8.5review from
Rooms were big Great view of the city Walking distance to Niagara falls King size room had a pool out coach
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8.8review from
Loved the location, the room was great, the service was great, and the hotel did stay very quiet and there were 3 sports teams while we were there. The wait time for the elevator was 15 minutes at peak time. And I would suggest going out for breakfast.
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9.4review from
We watched the nightly 10 pm fireworks right from our room window. We walked to all the Clifton Hill attractions. The indoor pool & hot tub were great for the kids. Liked everything
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9.4review from
Our room was very nice with a jacuzzi tub which was a pleasant surprise. Our view was nothing to enjoy. The staff was not very helpful with directions to the local attractions.
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9.7review from
It was clean, comfortable, good location. We had no issues whatever. It was not fancy, but e erything was functionable. No issues whatever.
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9.3review from
Big rooms. Indoor/outdoor pool. Quiet. Location. Breakfast not included because booked through 3rd party vendor. Very expensive area. View.
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6.0review from
Very nice room, clean and great location. Not enough towels for two people... Refrigerator didn't work.. A/C is poor.. Hardly cooled the room. Staff not so welcoming nor friendly at desk.
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2.0review from
Room was clean Every time I go they give me excuse that they have water problem even after I reserved a room online then they shift me to a lower class room for same price which is not fair it's a ripoff
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6.2review from
STAFF WAS VERY CARING . PARKING VERY CONVIENENT . 2 COMPUTERS AND PRINTER IN BUSINESS AREA FOR USE . LARGE IN ROOM SAFE . THIN WALLS . HAD HONEYMOONERS ON ONE SIDE MAKING "NOISES" AT 2am and again at 5am 2 days in a row . ON THE OTHER SIDE COUPLE PLAYED RADIO AND OPENED , CLOSED , LATCHED ADJOINING DOOR AT 4:30 am THEN HAD LOUD CONVERSATION . MATRESSES TOO SOFT . HOT / COLD INDICATOR IN SHOWER WAS OPPOSITE OF ACTUAL OPERATION .
