Located in Niagara Falls City, Empress Inn and Suites by Elevate Rooms provides complimentary wireless internet and a gym. It is also set within a five-minute walk of Niagara Falls.
This 3-star hotel provides an airport shuttle, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to provide assistance.
Empress Inn and Suites by Elevate Rooms has 80 cosy rooms that are fitted with all the necessities to ensure an enjoyable stay.
The location of the hotel permits easy access to many tourist attractions. Fallsview Casino Resort and Niagara River are a short walk away.
Basics
Accessibility and suitability
Services and conveniences
Parking and transportation
Laundry
Dining
General
Outdoor
Workspace
Things to do
Health and safety
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The hotel is conveniently located near many tourist attractions, making it a great place to stay during the high season in August when the weather is ideal for exploring Niagara Falls and the surrounding area.
How is the cleanliness of the rooms at Empress Inn And Suites By The Falls?
Guests have mentioned that the rooms are exceptionally clean, providing a pleasant atmosphere for their stay. However, some reviews have highlighted concerns about the cleanliness of the carpets and furniture.
Is parking available at the hotel?
Yes, the hotel offers parking for a fee, providing convenience for guests who arrive by car. However, some guests have mentioned that parking spots can be tight during peak times.
What are the food options like at the hotel?
The hotel features a restaurant and a bar/lounge, offering convenient dining options for guests. However, some guests have mentioned that breakfast is not included, and there have been concerns about the quality of the food in nearby restaurants.
How is the customer service at Empress Inn And Suites By The Falls?
Many guests have praised the friendly and helpful staff at the hotel, noting their accommodating nature and willingness to assist guests. However, there have been some concerns raised about communication barriers with multilingual staff and issues with front desk service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Parking Lot
Some guests reported noise disturbances from the parking area, so choosing a room away from this area might lead to a quieter stay.
Consider Bringing Your Own Toiletries
A few guests mentioned that the hotel did not provide amenities like toothbrushes or toothpaste, so it might be helpful to bring your own.
Check Room Facilities Upon Arrival
Several guests experienced issues with in-room facilities such as TV remotes and showers, so it's advisable to check these upon arrival and request a room change if needed.
Request a Room with Updated Amenities
Some guests found the rooms to be outdated, so requesting a room with updated amenities might enhance the overall experience.
Be Mindful of Noise Levels
As some guests mentioned noise disturbances from neighboring rooms and the surrounding area, it's advisable to pack earplugs for a more peaceful stay.
Verify the Cleanliness of the Room
A few guests reported cleanliness issues such as dirty carpets and moldy shower curtains, so it's recommended to verify the room's cleanliness upon check-in and request a change if necessary.
Plan for Parking
If you're arriving by car, be aware that parking spots were reported to be tight, and some guests experienced challenges with parking availability, especially on weekends.
Consider Alternative Dining Options
While the hotel has a restaurant, some guests found the food smell overpowering, so it might be worth exploring nearby dining options for meals.
Bring Your Own Hairdryer
A few guests noted the absence of a hairdryer in the room, so packing your own might be convenient.
Be Prepared for Language Barriers
Some guests encountered difficulties communicating with non-English speaking staff, so having a translation app or phrasebook could be helpful.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
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High season | July |
Average price (weeknight) | $67 |
Average price (weekend night) | $52 |
Value for money | 6.6 |
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Distance to city center | 0.2 mi |