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Crowne Plaza Niagara Falls-Fallsview

5685 Falls Avenue, Niagara Falls, ON L2E 6W7, Canada
+1 800 863 7818

$61+

Overall guest ratings

6.8/10 Good
Based on 1,806 reviews

Review highlights

  • 8.4
  • 7.9
  • 4.9
  • 4.3

Nearby

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    About

    Elegant Accommodations Overlooking one of the World’s Natural Wonders Whether you’ve come for an important meeting, a storybook wedding or some overdue relaxation, you’ll appreciate the exceptional service and elegance of the Crowne Plaza Niagara Falls – Fallsview. Situated directly across from the breathtaking falls, our property is one of the most celebrated hotels in Niagara Falls, Ontario, Canada . The luxurious accommodations and amenities of our Niagara Falls hotel are second to none. Choose a fallsview guest room for magnificent scenery. Then enjoy fine dining at the Rainbow Room by Massimo Capra , serving Italian cuisine and exceptional views of the falls. To unwind, head to the spa, work out at the Fitness Center and indoor pool or ease into the jacuzzi or sauna. With over 20,000 sq. ft. of meeting space , our full-service hotel is ideal for any event. Count on our seasoned Crowne Plaza Meetings Director to manage every detail. And while you’re traveling, our well-equipped Business Center and high-speed Internet access will help you stay productive. As part of the Falls Avenue Resort, our hotel is connected via indoor walkway to attractions, including Casino Niagara, Fallsview Indoor Waterpark , Hard Rock Café and an array of shopping. Plus we’re a short drive from golf courses, scenic wineries and two international airports. Book your stay today at Crowne Plaza Niagara Falls – Fallsview.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Coffee shop
    • ATM on-site
    • Business center
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Game room
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    6.8 Good
    Based on 1,806 reviews
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
      8.3 "83% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.9 "Good service."
      8.4 "84% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 5.5 "Breakfast is mediocre."
      5.4 "Breakfast prices were ok, according to 54%."
    • 4.9 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      2.3 "77% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 4.3 "Value below average."
      1.3 "The price was too high for 87%."
    • 4.2 "Not very clean."
      4.7 "53% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."
      1.0 "Dirty pool, said 90%."
    • 4.0 "Wellness & sports facilities were not very nice."
      2.1 "79% didn't like the fitness area."
    • 3.7 "Pool is below average."
      1.0 "Dirty pool, said 90%."
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    Overall Rating

    7.0 Good
    Based on 903 reviews
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 5.7 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      2.0 "80% complained about the elevator."
      0.7 "93% thought the facilities needed updating."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.8 "62% thought it was rather dirty."
      1.4 "86% said the bathroom was dirty."
    • 4.1 "Wellness & sports facilities were not very nice."
    • 3.9 "Pool is below average."
    • 3.8 "Value below average."
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    Overall Rating

    6.7 Good
    Based on 812 reviews
    • 8.2 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      8.1 "81% liked the proximity to shopping."
    • 7.4 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 5.9 "Breakfast is mediocre."
      5.3 "Breakfast prices were ok, according to 53%."
    • 4.8 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 4.1 "Wellness & sports facilities were not very nice."
    • 3.9 "Value below average."
    • 3.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 3.4 "Pool is below average."
    View all review categories

    Overall Rating

    7.2 Good
    Based on 90 reviews
    • 8.4 "Location is great."
    • 7.3 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 4.9 "Bad amenities."
    • 3.5 "Not very clean."
    • 3.0 "Awful rooms."
      0.7 "93% said rooms were small."
    • 1.6 "Quite uncomfortable."
      0.7 "93% said rooms were small."
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    extra resort fee
    money waste
    room was very small
    portable fan
    falls view
    niagara falls
    canadian falls
    expensive parking
    close proximity to the main
    rainbow
    shower were extremely small
    core downtown
    soooo small
    expensive parking free
    foul smell
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