Sheraton on the Falls Hotel

Reviews

Pros

"Beautiful hotel with awesome views." (in 16 reviews)

"Very friendly and helpful staff." (in 15 reviews)

"The location was great." (in 27 reviews)

Show reviews that mention

+

niagara falls

clifton hill

falls view room

view of the falls

close to the falls

resort fee

canadian falls

expensive parking

falls and clifton

free parking

great location

bus passes

pool was closed

friendly staff

proximity to the falls

room was too small

Excellent

Sep 2018

8.5

Very convinient to everything in Niagara Falls area

Room didn’t get very cold despite how much we turned up the ac.
Good

Jul 2018

8.0

Loved the location , very convenient, the buffet restaurant was really good with falls view but over priced

Falls view restaurant over priced and parking was too far and expensive
Mediocre

May 2018

4.0

Waterpark Italian Restaurant

Few TV channel's Room's are meh Fallsview not worth it as only view-able from a small part of the room.
Excellent

Feb 2018

9.1

Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Excellent

Nov 2017

9.7

Good

Views, fireplace, couch in room, jacuzzi tub in bathroom

Slow elevator service, there was a gap between the window and wall that we could hear the other room clear as day, and see right into the room.
Excellent

Sep 2017

8.2

Best location in niagra falls

Loved the location . Kids loved the hotel sand all it had to offer.

Rooms smelled a little. Other than that it was a great stay.
Excellent

Aug 2017

10.0

Nice stay!

Beautiful hotel with clearly the premier location on the Canadian side of the Falls. Short walk across the street to the riverfront and it's situated right on the street where all the nightlife is. Large crowds of well-behaved people on the streets made it seem very safe to walk the town at night. Restaurant on top highly recommended. Reasonable prices and eye-popping view of the Falls.

I'm still trying to come up with something.
Excellent

Aug 2017

9.7

Excellent

Sheraton on the Falls Hotel location is perfect for people who want to be in center of attraction. Short walk to most attractions.
Okay

Jul 2017

6.0

The hotel was at Falls.

The check in front desk guy was pathetic. He just said anything he liked. It didn't feel like I was checking in in Sheraton. He charged me saying for taxes when everything was prepaid. I told him how's this possible. Then he changed it to that it's block against incidental charges. Very poor check in.
Excellent

Jun 2017

9.4

Good Hotel

Staff were friendly and our room had a great view
Excellent

Jun 2017

8.8

Staff are top notch.

Quick late night check-in (with I believe his name was Colin). I hope I got it right. He made my anniversary getaway great with good advice, directions and delightful conversation. Also want to thank Tom for his help at valet. Running late for lunch, he kept my car up front and ready so that I could grab a few things from the room and rush back out.

Breakfast was a bit pricey and didn't have any meat options for those who do not eat pork.
Excellent

May 2017

9.4

Good place to stay

It had everything you need and want for a conference stay and for the family.

Cost. Why is WiFi an extra charge? Why are we charged a tourism tax when we are there for a conference? Otherwise great location, services and amenities.

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