Overview

Sheraton on the Falls Hotel

5875 Falls Avenue, Niagara Falls, ON L2G 3K7, Canada
+1 905 374 4445

$181+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 6,253 reviews
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Review highlights

  • 8.4
  • 8.3
  • 5.7
  • 5.6

Good to know

  • Great view
  • Friendly service

Nearby

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    About

    Marvel at breathtaking views of Horseshoe Falls and the American Falls. Located on Falls Avenue Resort, North America's largest hotel and entertainment complex, our destination hotel is in the heart of the city's top tourism district, surrounded by iconic attractions. Soak up vistas from our rooftop pool, or workout at Sheraton Fitness before relaxing at Christienne Fallsview Spa. For group fun, head to Casino Niagara and Fallsview Indoor Waterpark. Or savor sights and flavors at Fallsview Grand Buffet and Windows restaurants. Gather in one of our 670 guest rooms and suites, where floor-to-ceiling windows overlook either the falls or the city—most rooms feature a balcony. High Speed Internet Access and an 37-inch LED TV unite with our Sheraton Signature Sleep Experience for a comfortable stay.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Coffee shop
    • Night club
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 6,253 reviews
    • 8.4 "Location is great."
    • 8.3 "Great service."
    • 6.9 "Rooms are ok."
    • 6.6 "Average cleanliness."
    • 6.2 "Food is average."
    • 5.7 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
    • 5.0 "Average amenities."
    • 4.7 "Pool is below average."
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    Overall Rating

    8.3 Excellent
    Based on 3,376 reviews
    • 8.2 "Great service."
      8.4 "84% thought the service was very professional."
      7.7 "77% were impressed by the valet service."
      7.2 "72% found the restaurant service to be one of the best."
    • 7.9 "Good location."
      9.4 "94% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.0 "Nice rooms."
      6.5 "Only 65% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
      5.0 "Only 50% found the balcony ok."
    • 6.2 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 5.9 "Average comfort."
      5.6 "Only 56% said rooms were big enough."
    • 5.9 "Internet is average."
    • 4.6 "Breakfast is below average."
      3.1 "69% said the breakfast was too expensive."
    • 4.5 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      4.2 "For 58%, the lobby entrance was sub-standard."
      1.6 "84% thought the facilities needed updating."
      3.1 "69% didn't like the architecture."
    • 4.5 "Pool is below average."
    • 3.8 "Value below average."
      2.6 "The price was too high for 74%."
      3.1 "69% said the breakfast was too expensive."
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    Overall Rating

    8.0 Good
    Based on 2,751 reviews
    • 8.1 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
      7.3 "73% said the concierge service was amazing."
    • 6.6 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
      5.8 "Only 58% said rooms were big enough."
    • 6.5 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 6.3 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 5.9 "Breakfast is mediocre."
    • 4.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 4.3 "Pool is below average."
    • 4.0 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
      4.1 "For 59%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
      3.0 "70% didn't like the architecture."
    • 3.8 "Value below average."
      4.1 "59% said the breakfast was too expensive."
      2.6 "The price was too high for 74%."
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    Overall Rating

    7.7 Good
    Based on 62 reviews
    • 8.3 "Location is great."
    • 8.2 "Great service."
    • 6.5 "Rooms are ok."

    Overall Rating

    8.2 Excellent
    Based on 62 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.9 "Good location."
    • 7.3 "Nice rooms."
      9.3 "93% thought the view was good."
    • 5.6 "Food is average."
    • 4.9 "Vibe wasn't good."
    • 4.8 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 4.1 "Value below average."
    View all review categories
    Good to know
    "Great view"
    "Friendly service"
    data provided by TrustYou

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