Sheraton on the Falls Hotel

Good Hotel

Pros: Staff were friendly and our room had a great view

Staff are top notch.

Pros: Quick late night check-in (with I believe his name was Colin). I hope I got it right. He made my anniversary getaway great with good advice, directions and delightful conversation. Also want to thank Tom for his help at valet. Running late for lunch, he kept my car up front and ready so that I could grab a few things from the room and rush back out.

Cons: Breakfast was a bit pricey and didn't have any meat options for those who do not eat pork.

Great weekend away.

Pros: The resort was clean and comfortable. We were upgraded at the front desk because they overbooked! Our room was beautiful and had an awesome view of the falls. The staff was super friendly.

Cons: Our room had a jacuzzi, and the jets were broken. AlsoC the walls were really thin and we could hear everything.... and I mean everything... that the people in the room next to us were doing.

A great view

Pros: My room had a awesome view of the falls. Front desk was great. Hotel Valet was quick and worth it.

Cons: The shower was small even though it had a jacuzzi tub init.. And watch for extra fees in the bill at checkout.

Amazing views

Pros: Hotel staff was friendly, great view of the falls and the windows restaurant was the best!

Cons: Heated pool was freezing

Good place to stay

Pros: It had everything you need and want for a conference stay and for the family.

Cons: Cost. Why is WiFi an extra charge? Why are we charged a tourism tax when we are there for a conference? Otherwise great location, services and amenities.