Overview

Sheraton on the Falls Hotel

5875 Falls Avenue, Niagara Falls, ON L2G 3K7, Canada
+1 905 374 4445

$121+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 6,294 reviews
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Review highlights

  • 8.4
  • 8.1
  • 5.6
  • 5.3

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Marvel at breathtaking views of Horseshoe Falls and the American Falls. Located on Falls Avenue Resort, North America's largest hotel and entertainment complex, our destination hotel is in the heart of the city's top tourism district, surrounded by iconic attractions. Soak up vistas from our rooftop pool, or workout at Sheraton Fitness before relaxing at Christienne Fallsview Spa. For group fun, head to Casino Niagara and Fallsview Indoor Waterpark. Or savor sights and flavors at Fallsview Grand Buffet and Windows restaurants. Gather in one of our 670 guest rooms and suites, where floor-to-ceiling windows overlook either the falls or the city—most rooms feature a balcony. High Speed Internet Access and an 37-inch LED TV unite with our Sheraton Signature Sleep Experience for a comfortable stay.

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    Amenities

    • Fitness center
    • ATM on-site
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Free Wi-Fi
    • Coffee shop
    • Night club
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 6,294 reviews
    • 8.4 "Location is great."
    • 8.1 "Great service."
    • 6.8 "Rooms are ok."
    • 6.6 "Average cleanliness."
    • 6.4 "Food is average."
    • 5.6 "Average comfort."
    • 5.3 "Vibe was decent."
    • 4.9 "Internet is poor."
    • 4.7 "Bad amenities."
    • 4.7 "Pool is below average."
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    Overall Rating

    8.3 Excellent
    Based on 3,335 reviews
    • 8.2 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 6.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.0 "Only 50% said rooms were big enough."
    • 6.2 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 6.1 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
    • 5.8 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 4.8 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 4.6 "Pool is below average."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      3.6 "For 64%, the lobby entrance was sub-standard."
      3.5 "65% didn't like the architecture."
      1.7 "83% thought the facilities needed updating."
    • 3.6 "Value below average."
      2.1 "The price was too high for 79%."
      2.8 "72% said the breakfast was too expensive."
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    Overall Rating

    8.0 Good
    Based on 2,832 reviews
    • 8.1 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to shopping."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 6.4 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
      6.8 "Desserts were ok, said 68%."
    • 6.4 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.4 "Only 64% said rooms were clean enough."
      5.2 "Only 52% said rooms were big enough."
    • 4.9 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      3.2 "68% criticized the small bathroom."
    • 4.6 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 4.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.5 "Pool is below average."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      3.6 "For 64%, the lobby entrance was sub-standard."
      1.1 "89% thought the facilities needed updating."
      3.7 "63% didn't like the architecture."
    View all review categories

    Overall Rating

    6.9 Good
    Based on 62 reviews
    • 8.0 "Great service."
    • 7.9 "Good location."
    • 6.0 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 5.2 "Average comfort."
    • 4.9 "Vibe wasn't good."

    Overall Rating

    8.2 Excellent
    Based on 62 reviews
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.2 "Nice rooms."
      9.3 "93% thought the view was good."
    • 5.6 "Food is average."
    • 4.7 "Vibe wasn't good."
    • 4.6 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.7 "Value below average."
    View all review categories
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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