Overview

Universal Inn and Suites

6000 Stanley Avenue, Niagara Falls, ON L2G 3Y1, Canada
+1 905 358 6243

$49+

Overall guest ratings

5.5/10 Okay
Based on 206 reviews

Review highlights

  • 9.3
  • 4.2
  • 3.2
  • 2.9

Good to know

  • Spacious rooms

Nearby

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    About

    Universal Inn and Suites puts you just a 5-minute drive from Horseshoe Falls and Skylon Tower. Guests can take a dip in the seasonal outdoor pool, and freebies like WiFi and self parking are added perks. Rooms at this Colonial hotel feature bonuses like refrigerators and microwaves.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Air-conditioned
    • Concierge service
    • Outdoor pool
    • Pets not allowed
    • Storage available
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    5.5 Okay
    Based on 206 reviews
    • 9.3 "Terrific location."
      7.1 "Great parking, according to 71%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 5.3 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.0 "60% said the reception staff was ok."
    • 4.2 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      3.5 "65% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.7 "93% found problems with the furniture."
      1.0 "Air conditioning was criticized by 90%."
      1.0 "90% said the bathroom was dirty."
      2.5 "75% thought the tv was sub-standard."
      4.3 "57% had problems with the shower."
      1.7 "For 83%, the rooms looked old."
    • 3.2 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 2.2 "Horrible pool."
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    Overall Rating

    6.1 Good
    Based on 98 reviews
    • 9.4 "Terrific location."
    • 6.6 "Average comfort."
    • 5.1 "Service is ok."
    • 4.5 "Rooms are not good."
      3.4 "66% said rooms were dirty."
      3.6 "64% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
    • 3.3 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 2.3 "Horrible pool."

    Overall Rating

    5.5 Okay
    Based on 107 reviews
    • 9.2 "Terrific location."
    • 7.0 "High comfort."
    • 5.1 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 3.9 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      0.9 "91% found problems with the furniture."
    • 2.9 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
    • 1.8 "Horrible pool."
    Good to know
    "Spacious rooms"
    data provided by TrustYou

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