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Pleasant staff, good room A bit expensive
Large rooms Poor service at night (e.g., did not know how to cancel a wakeup call). No double bed as requested (2 single beds)
More bathroom goods, please.
Location and personal service of the manager Minibar out of use.
I had a pleasant stay at the hotel and was entirely satisfied with the experience. Staff were friendly and helpful. Also, the hotel is very conveniently located for Aschaffenburg town centre, which was an additional plus.
Nice ,clean quiet hotel,easy walk to centre.
The hotel was chosen as an overnight stopover on the way to Bavaria. We found the quality and right price was perfect and would be a good location outside of Frankfurt as a retreat from the city. Isobel the lady ovner was the most attentive humerous and informative host I have ever met and an asset beyond belief. The Hotel was comfortable with a small shopping centre in the same pedestrian precinct and we will try to use this hotel as a stopover again. Absolutely none
Nice place to stay before catching a morning flight in Frankfurt. Friendly, helpful staff. Tucked away in a residential neighborhood
The hotel was extremely clean. The location was excellent with several restaurants very close by. The buffet breakfast was good and the staff were very accomodating.
The friendliness of the owner and his wife and the general cosy atmosphere.
Very pleasant experience overall A bit difficult to find. That is all.
This hotel is in rather a strange location being away from the centre of time and in the middle of a new housing complex. However once found this is a very comfortable hotel and I had an excellent night's sleep. Also breakfast was very well presented. The owner guided us to a good restaurant for the evening of our stay. The hotel is also near to a supermarket and several banks. There is free secure parking.
nice location, friendly staff, off beaten path hard to find
Friendly staff, good service. Nice restaurant. Single beds are too small.
Reception was manned 24 hours each day. Staff very helpful especially when my language was not theirs
Internet is free of charge I reserved in the same time (3 month before) with a friend two Double Room de luxe – for 2 persons Special conditions with 4 stars. My friend receives in the hotel what he reserved. I received an apartment at 200 meters from the hotel with 3 stars. At check out the price was the same.
The food was excellant, excellant. The staff was very helpful and the rooms were very good. no
Very accommodating and helpful staff. Excellent restaurant. Great breakfast. Within walking distance of all activities.
Good breakfast. No good Room facilities and not cleanliness.
the room was very spacious and comfortable, the decor was delightful.the resturant was super, the staff were helpful and attentive.I wish we had stayed longer!
Facilities were adequate. Front desk staff were pleasant and efficient. I feel that it would not gain 4 stars in Ireland. The general feeling was quite basic.
Kindness of the staff.
Conveniently close to Autobahn and city centre and staff very polite and helpful. Called me in response to my booking comment about arriving late and gave us code to enter hotel; well organised. No.
It was good location for our purpose of the trip Found hotel management not very welcoming
Close to the Motorway
We chose this hotel because it is near to the motor way.It was practical, easy to find. Everything OK No
Clean and nice family run accomodation very close to highway number 3. No bath tub but good and clean shower
Room was clean, shower room adequate, breakfast good, cnovenience of adjacent supermarket Main concern was over fire safety - i coudl not see any fire detectors and the fire doors to the only escape stair were propped open and continued to be so even though i had pointed it out. Curtains did not adequately cover the window.
Very clean and big rooms in a quiet environment. Hotel is easily accessible from the highway and has a proper car park. Matress uncomfortable (old?), WiFi not available during my stay, heating not really sufficient.
position of the hotel, the good shower, nice breakfast, the simple and good restaurant below the hotel internet signal too bad (at least in my room) - almost impossible to work
perfect, helpful stuff, lot's of books in various languages wardrobes are near the bed instead of bedside tables; poor bath accessories
The room and facilities were very clean. The breakfast was nice I was expecting a cute room in the old and beautiful german construction you see in the picture. Instead the room was in a new and ugly building with no personality at all. The street has a lot of traffic and window needs to be close to avoid the noise.
This was a great hotel for the money. Included breakfast, Internet access, and other services are available at the more expensive hotel across the street. It's a bit of a walk from the station, but it is very close to sites. For me it was worth it, but it's something to consider.
The breakfast buffet was excellent!
Comfortable room, excellent breakfast Reception, dining room and most parking was across a very busy road
Excellent restaurant. The incleded breakfast was great and the dinner we had there was wonderful. There are actually 2 hotels; goldener Karpfen and Wild Mann, across a very busy street from each other. Registration and restaurant are in the Wild Mann and we constantly had to take our lives in our hands (no cross walk) to get to the other hotel. Did not like this, was not on the original information.
Local to the old parts
The hotel was only one block from the river. We walked over to see the view. Did not know where to check in - not told when reserving that check-in was at another hotel across the street. Requested wakeup call to go to airport. We were never called.
Excellent breakfast daily.
i love staying at the goldener karpfen!!!!!!!!! been here many times. free parking, free internet, clean rooms, good kaffee!!!!
the possibility of using sauna
Real good value for money. Spacious single room, very clean and quiet.
hotel staff very sympathetic price too high
The rooms in the hotel are surprising excellent and for the money paid could not be faulted in any way. The refurbishment which is evident throughout this hotel is constantly referred to by other guests. My main complaint is that although advertised as being included in the room rate there was no access to the internet and was simply told, when asked, that it was not working at the moment. An excuse that I ahve heard many times from smaller establishments like this. The advertised restaurant was not open. This is strange and dissapointing as the description of the accomodation is "Hotel and restaurant". It is simply not acceptable to be misled in this manner when booking on line.
Even tho we arrived at midnight we were received kindly. The proximity to the motorway is a great advantage.
quiet place smoke smell in the room
good hospitality At time of booking the distance between frankfurt main and hotel has been miss quoted in the sense that this hotel much further than shown to be .
The owner was very friendly and helpful, had internet access and the breakfast was very good. The hotel had it's own parking. Not really a tourist hotel, perhaps good for business and local travellers. It was good if you were in between tourist destinations and just travelling.
The hotel and owner were wonderful but booking .com did not review our request we noted that we needed one room on main floor this hotel entrance is 3 flights up and no elevator.
The staff very pleasant, friendly and helpful.