room was old, but clean and confortable enough.
Front Desk Staff Courtesy Very noisy guests kept me awake all night !!!
Near the Center,helpfull desk staff not changing the sheets, room service not 24 hours, and internet expensive
I really don't know who gave them 4 stars! It is a 2 or maybe 3 star
The room was a nice size for Europe. The staff was great. The breakfast is crazy expensive.
the hotel staff was not good in qiding to other location in the city .I experience this three times they never gave me the right diriction.
hotel staff was very nice :) more equipments for gym would be appreciated
The service was very efficient without being effusive. Minimal toiletries.
The location and the general cleanliness and comfort of the room The parking was 18 euros a day which I think is a lot to ask for guests staying at the hotel.
Excellent, helpful attitude of front desk staff. Excellent breakfast. Convenient parking. Good accessibility to the city and shops. The floor in the bedroom (room 402) was uncomfortably uneven. The charge for internet access was unreasnably high.
We had a peasant stay!
Very professional staff, beautiful hotel, clean, wonderful pool/spa area. When we arrived, they only had one booking (instead of two booked rooms). They booked us directly themselves for the 2nd room. I hope that we are not charged twice for that room.
Nice environment, clean, comfortable & quiet The double bed is relatively small, and the bed sink a little bit in the middle
location, room and amenities. great business center should not charge for internet access
A very new hotel. Excellent view (some of the rooms), modern and good quallity fixtures. Very well located. Excellent price/quallity Relativelly expensive add-ins (parking, breackfast, internet etc)
That it was situated next to the Rhine The extra charges, i.e. garage parking
Original lobby decoration, clean room, nice view, very calm place. The staff were very kind and helpful but inexperienced and not efficient. Problematic service, needs amelioration. We were definitely expecting much better from a 5* hotel. Clearly overpriced breakfast (choice and quality: can do much better). Average SPA quality.
Nice location; great staff. Mattress was uncomfortable, it sunk in the middle.
I liked the staff ,but no free breackfast inspite of high amount of mony . The river side was boring . Nothing to do .!!
breakfast swimming pool out of order
Everything about the hotel was great. The service that we received from the staff at reception were exceptional. They were all well informed and helpful.
It was just nice
Locaition. Building.breakfast.facilities at the room Cleaning of the room
Noisy room, noisy air conditioning, noisy and vibration from people walking in the corridor, carpet with holes in, noise from equipment outside room, old-fashioned, small dark rooms, poor breakfast, slow service
Very friendly stuff. Rooms were quite big and compfortable. WIFI was available but did not work neither in my room or my colleague's room. Spent 4 days there and did not manage to connect to internet within this time. Would have expected that stuff takes it more seriously and tries to fix the problem.
The hotel was in an excellent location, the room was large and the internet worked well. Food was only average and the room was not particularly cleaned well each day.
The staff are wounderful. They are very helpful and alwas available to help. It will be a great loss if you do not stay in Radison blu Hotel Schwarzer Bock. I hope to come back again Everything is prtfect and well studied. Is is unfair to say anegative word.
Very friendly and polite staff. I found food leftovers in the minibar and clearly visble dirt (a sort of white flakes with a diameter of approx. 4 mm) in the bathroom under the sink.Very discomforting to put it politely.
Very helpful staff at front desk. Allowed us to check in early AM due to early arriving flight. Need more & better info re use of spa facilities. No safety info re use of eg sauna for first time users
it was very close to the airport. the breakfast was very good. coffee and tea in the room.
Staff was very helpful. Rooms and bathrooms were very nice size and clean No free wireless internet
This was our second stay at this hotel. They have an excellent breakfast and are a good value. Great for a night or two between flights and if you have a car. Some confusion about shuttle bus service or lack there of. Hotel staff arranged for a bus to take us to the airport for 15eros. None from the airport although we asked many bus drivers, finally took a cab for 21 euros. Not for a long term stay. Only a few places to eat and nothing to see if your on foot,
the fact they spoke english Cab Driver took me to the wrong Hotel
free internet no
Everything is quite well organised. There is a personal touch by the staff. They are always eager to help you and make your stay as comofrtable as possible. Nothing in particular.
The staff was very helpful. The cab driver has guided me properly to search for the check-in counters in the international Airport. The loneliness in the hotel when I checked-in made me a bit scarry. They have to improve breakfast. Moreover the location of the Hotel is in the Industrial Area, hence difficult to move around.
We stayed at Airport Hotel Walldorf twice; the night we arrived in Germany and two weeks later on the night before we left. The staff was very friendly and accommodating especially since we had to leave at 5:30am to catch our international flight. Our rooms were nice, especially the one on our last stay. It was the best bed of our entire 2 week trip!
The price I chose was good, this would be the only thing I like best during my stay at the hotel. the location was a little bit far away from airport and train station.
Location was great, breakfast was excellent, room was very clean. Highly recomment this hotel.
Free internet service.Quiet and relaxing
The hotel was great! Very clean and comfortable. No pool!!!!
Price and comfortable hotel. Very close to A3. It was an excellent start of our holidays. I would like to see a clear route description from the A3
Friendly helpful staff...very spacious, very clean rooms. Ideal for my disabled Nan with the shower at floor level. Unfortunately the pool opening hours are not great...it was just after 6pm local time when we arrived and after a well deserved beer I found that after 7 hours of travelling I couldn't take my daughter for the promised swim
We were entirely content with the service, hotel facilities, etc. Only one thing: breakfast price was a bit expensive.
Buffet (incl. F/L/D) provided food is worse. But the another restaurant is good which located in E/floor.
staff was very friendly and efficient pillows on bed could be better; internet access too expensive, could be free nowadays!!
Very close to highway!
Nothing of note, clean, comfortable, did the job, an overnight stay
Far Away from Frankfurt, no Internet, too expansive(Prise exklusive breackfast)
Departing. Your web site specifically stated 30 minutes of free use of lobby computer. this is not true. when shown info on web site front desk personnel told me to take it up with you directly. they demanded 5 euros for 15 minutes use of computer terminal. front desk staff was absolutely rude. wouldn't recommend this hotel to anyone.
It's Location - near to airport and near to Motorway Limited food choice for dinner
Layout of room. Quiet service. Price of breakfast and no alternate to large buffet breakfast
Clean, quiet, airconditioning worked, easy access from airport with free transportation, and 4 internet terminals in the lobby. Hotel had a restaurant and there was a pizza place, McDonalds and small grocery store within 2 blocks of hotel.
Close too airport, and transport to airport from Hotel. Staff was kindly. Breakfast excellent.
The staff at the restaurant was very nice and appologetic for the exceedingly high prices for wines by the glass (which they pointed out to me without me saying anything). The room was not clean with dirt on the floor, hair in the sink and bathtub, and stain on some of the furniture. The restaurant was very pricy, particularly the wine (with onl;y German and Spanish wines offered).
Very huge room given, classy settings, comfortable bed, trendy modern design, bathroom size is big!!! Very limited seats for shuttle service. The hotel can accomodate 300 rooms, but the shuttle service (every 1/2 hour) can only carry maximum 6 passangers!! Forced to take taxi from airport to hotel (cost 25 euros) and hard to reserve seats from hotel to airport, all fully booked! Very disappointed with the shuttle service. Also, hotel was quite far from airport (about 10 mins taxi ride).
Staff were very helpful arranging an early return to the airport via their shuttle bus, nothing was too much trouble for them.
comfort of room, availability of computers and restaurant
The quality of the room, spacious, quiet, large and comfortable bed. Excellent and generous breeakfast buffet. We only booked one night. If we had known how well we would feel, we would have stayed the complete 3 nights week end (seriously !)
Central Position. For the rest basic services. Room and bathroom small but serviceable. Friendly staff. Cleaning OK. Price reasonable.
Clossness to the Station and some of the city sights
Friendly staff. Excellent central location with lots of shopping, sightseeing, restaurants and a dance studio all close by. The hotel is ust off the the main street in a courtyard so a bit quieter. Really nice comfortable room. Pretty breakfast room. The bathroom has almost no surfaces to put stuff on. The toilet was a bit tempermental. There is not enough sound-proofing between guest rooms. Maybe I'm spoiled by larger, more expensive hotels. But the price was right. I would stay here again.
very comfortable and homely good central location
very good breakfast and near everything (Rivercruises and railwaystation) no fridge in the room, very bad noise suppression
Everything More leaflet information about sehenswurdigkeiten
Car Park was part of the Hotel, not on the Street as with some Hotels. No complaints at all.
The hotel room was very clean and tidy and the staff friendly. There were no hot drink facilities in the room and so i was charged for the cup of tea that i wanted upon my arrival. It would have been nice to have been provided with a kettle and some tea bags/coffee sachets etc..
The staff was very nice and the hotel was pretty clean. The mattress and the pillow was uncomfortable (quite soft) but I understand that this is subjective
Great location, friendly staff. Good variety for breakfast.
Nothing The noise, very poor service in the bar/restaurant, additional costs for internet use (which is ridiculous) and parking, loud parties on the weekend until 2am/ 3am in the morning right under our bedroom with a lot of cigarette smoke entering our "non smoking" room
Very good buffet for dinner
Good value for money especially for family with children. The drain empties extremely slowly in the shower room... it was like a pond when we used the shower.
comfortable beds very poor shower design, water gets all over the floor. Industrial location.
Both children good stay in babybeds in the room Diner was not soo good
Hotel was very great There is no smocking zone in the hotel. So the people is smocking in front of it and it makes noise during the beginning of the night. My room was up to the front of the hotel. Otherwise, very great hotel.
The hotel looked very new, the staff spoke well english and were well above normal helpful. Safe parking in-house for 10 euro with direct access to the hotel. Very good breakfast, though it cost 19 euro which I find more than enough. The only thing I can say I didn't like about the hotel was poor ventilation on the bathroom sowhen showering the mirror got cloudy immideatly. That's a very minor dislike though:)
Clean room. Friendly staff. Free wireless internet in room. The room was very warm, and the cooling wasn't effective.
Very good hotel, great staff, great food but lacks room cleanliness. However, I do recommend the hotel.
Excellent management The housekeeping still lacks.
Ease of booking in and out - in fact reception was well organised with very good and helpful staff. Not to keen on the buffett dinner
The hotel was very comfortable and convenient for my specific requirements. The lady at reception was very welcoming and very helpful.
the room was pretty big. also the bathroom was ok. very far from the city itself, 20 minutes by bus, hard to reach without a car. it's more a highway hotel than a city hotel.
The location to the Frankfurt airport was excellent - only 15 minutes away and all autobahn. Also the hotel was right off the autobahn, but still quiet. Parking was behind the hotel with no door to the back so you had to walk all the way around the hotel to the front door - this wouldn't be too bad except it was pouring rain!
Near my business The restaurant menu is limited - ok if you like schnitzel!
This hotel was over priced! The restuarant & bar was closed on our nights stay because of a wedding - the receptionist did not know about that. At 5am the fire alarm went off, we could not contact the duty person as no night reception. Someone phoned the police & fire brigade. After 30 minutes of the alarm sounding fire brigade had not arrived nor staff. We had paid the previous evening as we were due to leave sharp after breakfast but gave up & left 5.30am. Unfortunately in our hurry to evacuate the building I did not pick up a feedback form but will try to contact the company about their poor procedures. The location of the hotel was on an industrial estate not in the town.
The hotel was very conveniently located for our travel purpose. The room was clean & comfortable. The check-in personnel were very friendly & the breakfast buffet was great.
Hotel advertised as "international", but lady at reception desk didn't speak English.
rate is not so expensive; free WI FI at the lobby; shoe brushing machine at the lobby; next to highway and convenient if need to go to airport/Frankfurt by car difficult to locate the hotel when we drove on the road.
The reataurant was great! I woke up at 2:00am to use the bathroom and we had no electricity. It was so dark,we couldn't see at all. Tried the phone, but no one answered.
Bathroom was extreamy small...shower was even smaller. No signs in front to identify the the EuroHotel!
It's the second time in this hotel for me.Great location and nice and quite.There is a restaurant next door offer Great schnitzel!!!! Highly recommend!
Decent hotel with a helpful staff Just too bad they did not inform me in advance that the historic room I had reserved was not available as - apparently - the previous guests had decided to extend their stay. instead, I ended up in a non-descript basic room in the "new" wing. also. furniture (esp. tables) could do with a bit of cleaning in the restaurant..
The excellent service, care for the guests. This is a hystoric old mill, restaured and very homely made, in the middle of the nature. Comfortable rooms. Very good breakfast, always fresh. Not so easy to find, needs more indications in the city
Price/value, rooms poor breakfast, bad internet connection
Very friendly and helpful staff who want to do things right. Clean and appropriately sized rooms. Quiet location just outside of town. Wireless internet access.
Very peaceful setting
Nice country style hotel. Very spatious,confortable room. Rich breakfast, wonderful forest arround. Easy to arrive to Frankfurt City or Airport. Staff could be a little bit more servicial.Some rooms are in the second floow, without elevator - in case you have heavy luggage...
privacy, nothing, it was just perfect
Nice hotel in nice position Very slow restairant service on a quiet evening
Very convenient to the town. Staff was most excellent.
The staff was extremely nice and polite. Quiet area and close to Frankfurt airport.
We found the hotel comfortable and very interesting. The staff are very friendly and helpful. An excellent quiet location. Just a 2 min walk and take the train to Frankfurt which is very convenient. Better than staying in Frankfurt.Lots of nice restaurants closeby.The WiFi works well.
A quite, very relaxed place. The breakfast was simple but sufficient and plentiful- range of cereals, cold meats, cheeses, yoghurts, spreads, bread and fruit. The Couple running the hotel are friendly and helpful. Wireless was very useful and worked really well. Very, very close to Kronberg train station and 25 minutes by train to Frankfurt. Tea & Coffee making facilities in the room would have been a nice extra ! But there was a mini bar/fridge.
Good location(very close to S-bahn station),Clean room,good breakfast,nice hotel service
The room was simple but comfortable, the price and location were excellent There was a problem with the internet connection and the signal was weak, but they responded to complaints as best they could
very near to the railway station, sleepy village, fresh bread
Staff was friendly, 1 minute walk from the S Bahn (train) and quiet. They had printed signs on the refrigerator about the prices of the drinks - right before checkout, the sticker was removed and my total drink prices were 5 euros more than the printed price.
I loved everything in this hotel, but mainly its peaceful and room, that make me feel very relaxed. Staff was so nice and having breakfast listening classical music was so good.
Hotel is close to downtown and the s Bahn train system. Breakfast was good. Requested non smoking room bust ended up with smoking room. At least the windows opened to help the situation
Clean and efficient staff. Good restaurant.
Spend next to nothing, get everything you need in a room. No complaints.
Our room and bathroom were on the larger side for a European hotel. Breakfast buffet had both hot and cold items-very nice. All staff was extremely friendly and helpful. This hotel is in a beautiful building, very well located to shopping and scenic locations.
Noisy bed, no english tv channels
The restaurant was excellent. The parking lots are far to small and very unpractical
Wiesbaden is lovely town. Location and surrounding atmosphere of hotel is also good.
The room is big and the beds are comfrotable The breakfast was not that great, also the room had No hot water after midnight which was very inconvienient, the room was too warm
close to the station and to the restaurant area, friendly and helpful staff. The restaurant next to the hotel(belong to the hotel) Rossini was one of the best Italian restaurant I have ever been.Don't miss their fish soup the room we were given was a smoker's room. they chaged for us the next day though. There are any steps to the room difficult when you have lauggage with you.
the hotel did not except the American VAT form.
I had asked for de luxe double room, and l got a suite, which l was very impressed with, especially as l was meeting some new people. It was an excellent start. Good breakfast The suite was great, but the bathroom was badly designed, especially the shower, and the water temperature was never very hot.
food was good di d not sleep well Traffic was to much.Also it was not warm enough with a thin duvet,there shold be another one in the cuboard
A basic hotel with premises for conferense meetins. Everything is clean and staff are friendly and helpful. Near to autobahn. Some noice from the autobahn. Can be warm during warm summer days
nice room, friendly people/ staff for us the cushions and matrass were too soft, but we realise this is very personal. There was a smell of eggs when we came into the room the first and second time (comming from the bathroom) a few hours later it was gone the bar looked closed at eleven? or may be not enough guests?
1.There was a good chice at the breakfast buffet, 1.One pillow on the beds,not enoug!.2. The compilimentary water in our room was never replaced during our 3 night stay.3 The fruit salad was not fresh at breakfast, it was tinned which was disappointing.
Position near to the freeway. cheap hotel The maid entered the room while we were sleeping; the room could be cleaner
Late check in possibility, quiet room, good bed and breakfast. Friendly personnel at the reception and restaurant.
Nice atmosphere in the bar & friendly staff The shower (with infrastructure for disabled people): flooded the entire bathroom. I suppose this is not the case in all rooms though.
shower was good, breakfast also we planned a visit to the sauna, this was not possible because there was nogt enough interest we slept above the entrance, awoke 2 x because of rumours in the night of new customers
Style from 70th, but comfortable and fair price. Quiet location, easy parking. indoor parking stink. Just park outside.
The staff were very friendly, after a tough day it was a pleasant arrival!
the area no
Hotel staff was exeptionally kind and helpful.
Clean, nice staff, rich breakfasts, comfortable dining room A few more stairs from garage to the lobby (i.e. no lift)
the balcony some of the reception staff
the quiet neiborhood , parking availabilities, very good breakfast, nice staff, the entrance of minibar girl during the stay to check the minibar.
near to dkd hospital no
the room was suburd (we stayed in 706) when checking in the personnel was not really friendly. they spoke to you without looking at you. at the reservation we ask for a children's bed, and when we got to our room, late at night, the bed was standing outside the hall. not even in our room!
The very friendly atmosphere and the very good service at the bar/restaurant although i arrived there well after 22.00 hours.
Proximity to airport, had a sauna and pool, fairly good price. Not many restaurants around.
lovely breakfast, pool, attractive facilities, easy Internet access. Delicious house wine for dinner. either the batteries had worn out or I could not figure out how to use the TV remote.
Facilities were clean and modern and everything was in good condition. The airport shuttle was a disappointment. The bus ran infrequently leaving many of us to wait a long time outside the airport. After a long flight, the last thing you want is to wait for a shuttle bus. The bus was over crowded and noisy, and not all passengers were for the hotel. Lastly, the bus broke down on the way to the hotel, causing further delay.
Fantastic restaurant, quality dinners, good breakfasts. Dirty soft drink spill (coke?) down wall next to bed. Reported to reception staff who appeared to have little interest. Doubt if problem was corrected. Walls in bathroom full of dirty marks.
Clean & nice Nothing
Clean, comfortable, excellent breakfast. Would definitely choose Mercure again. It's further away from the airport than you might think. They have a shuttle running regularly, but it takes about 15 minutes.
Clean, efficient staff, close to the airport & a shittle service, very good place for an overnight between flights Shuttle bus doesn't bring you to the door but stops about a 100 meters from the entrance, you get wet if it rains
The hotels location was great, close to Frankfurt city and the airport. The staff in the bar and restaurant part were excellent. The beds were uncomfortable, the room was unbearably hot (and you couldn't open the windows because they were blocking out the sound of the airport), and the staff at reception were not the friendliest of people.
Location in the small town. Yes, since I will stay with you again prior to my trip to South Africa and upon my return will spend an additional 2 nights at your hotel, I wanted to store a small suitcase, but was denied such minor convenience.
The reception area is well kept. Breakfast is included. Nice Breakfast choices. Hallway carpet is dirty. Room has stale smell. Toilet, bath tub tiles shower curtain and sink are dirty.
Good breakfast No free wireless internet, though listed
we liked the royal atmosphere ,nice breakfast terrace,gardens ,cleanliness ,minibar for free unfortunately no airconditioner in the rooms ,we had to keep the windows open and flying insects were coming in the room wich scared our children
Hotel and staff were flawless. The hotel was magnificantly regal, well kept, and comfortable. The staff exhibited the utmost professionalism in service and attention. Staff members were courteous, friendly and helpful - no pretense. The food and wine selection in the dining room were outstanding. We were more than satisfied with our stay at Schlosshotel Kronberg.
I really needed to Stay in Schloss Hotel and play golf daily.Unfornuntely because of rains I could play once only. Otherwise stay was comfortable.Availability Of Taxi from hotel to Kronberg Station & Vice versa is a problem. I had to walk on 3 occasions. Already stated above....Taxi issue.
Everything exceded our expectations. The hotel is a farytale castle, in a fantastic royal park, now the most beautiful golf course in Germany. It is full of works of arts and the staff looked after us in an unforgetble maner.
This is a very good hotel, if you have the money go and visit it, if you don't have the money, you should probably also go. The building is very spectacular and makes up for some minor shortcomings.Nice garden. Good staff. With about 50 rooms it is not crowded. The Superior room I had was good enough. There is only one small elevator, they do not have draft beer. The beer as well as soft drinks are for some unknown reason all served in wine glasses. The breakfast is less spectacular as is possible in larger hotels. But it will do. The combination free minibar and many alcoholical beverages in a minibar probably gave some complications, so the minibar is free, but if you want strong liquor in your room it is roomservice or bring your own bottle. There are just 2 beers in the minibar, the rest is soft drinks. These minor drawbacks are more than compensated by the positive points of the hotel, so for me it is a perfect 10.
Beautiful hotel No airconditioning
A nice touch in the heat of the summer was that none alcoholic drinks were provided free of charge in the mini-bar.
Highly recommended, excellent breakfast & restaurant.
Staff was very helpfull & the hotel was a grand old world castle !!!! Very good value for the price. no
Really amazing old castle! Worth of money. I thought germans are good to organize but the record keeping of breakfast guests changed each morning.