Overview

Fujiya
Best Service Friendliness

693 Onsen, Iwamuro, Nishikan-ku, Niigata City, Niigata, Niigata 953-0104, Japan
+81 256 824 151

$107+

Overall guest ratings

8.7/10 Excellent
Based on 222 reviews

Review highlights

  • 8.9
  • 8.8
  • 8.5
  • 5.8

Good to know

  • Friendly atmosphere
  • Impressive bathroom
  • Great menu
  • Professional service

Nearby

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    About

    Take in the views from the rooftop terrace when you stay at Fujiya. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 2 restaurants. A kid's club and a garden are offered, and rooms get the details right with bathrobes and slippers.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Internet
    • Meeting/Banquet facilities
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Storage available
    • Childrens programs
    • Concierge service
    • Gift shop
    • Laundry service
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Train station shuttle
    • Designated smoking area
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 222 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
      8.8 "88% said the booking process went smoothly."
    • 8.8 "Breakfast is good."
    • 8.5 "Very nice wellness & sports facilities."
      7.1 "71% said that wellness & sports facilities were clean."
    • 8.3 "Food is delicious."
      8.7 "87% loved the menu selection."
      9.3 "93% enjoyed the side dishes."
      8.9 "89% loved the dining experience."
      7.5 "Yummy desserts, said 75%."
      8.6 "86% enjoyed the fish/seafood dishes."
    • 8.2 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      9.1 "91% found the grounds to be nice."
    • 5.8 "Average comfort."
      5.7 "Beds were acceptable for 57%."

    Overall Rating

    8.5 Excellent
    Based on 84 reviews
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 8.3 "Food is delicious."
      8.8 "88% loved the menu selection."
      9.1 "91% enjoyed the side dishes."
    • 8.2 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 8.2 "Very nice wellness & sports facilities."
    • 6.9 "Rooms are ok."
    • 5.9 "Average comfort."
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    Overall Rating

    8.7 Excellent
    Based on 106 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 9.0 "Excellent breakfast."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.5 "Food is delicious."
      8.7 "87% loved the menu selection."
      9.4 "94% enjoyed the side dishes."
    • 8.1 "Generally very clean."
      8.2 "82% thought it was clean."
      7.7 "77% said rooms were clean."
    • 6.8 "Location is acceptable."
    • 5.9 "Average comfort."
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    Overall Rating

    8.5 Excellent
    Based on 31 reviews
    • 8.8 "Great service."
    • 8.7 "Very nice wellness & sports facilities."
    • 8.3 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 7.8 "Good cleanliness."
      7.8 "78% thought it was clean."
      7.6 "76% said rooms were clean."
    • 7.0 "Nice rooms."
    • 6.1 "Vibe was decent."
    • 5.5 "Average comfort."
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    Good to know
    "Friendly atmosphere"
    "Impressive bathroom"
    "Great menu"
    "Professional service"
    data provided by TrustYou

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