Hotel Okura Niigata

The hotel offers an excellent breakfast with a variety of choices, including Japanese and Western options. Many guests highly recommend the breakfast and the pleasant service.

Yes, the beds are super comfortable, providing a good night's sleep for guests. However, there have been a few comments about the box spring of one bed needing improvement.

Yes, the hotel offers easy parking facilities, but some guests have mentioned that the parking fee is a bit expensive.

The hotel maintains clean and spacious rooms, with many guests appreciating the cleanliness and the scenic views from the rooms.

The staff at Hotel Okura Niigata are known for being very friendly and welcoming, offering warm service to guests. However, there have been comments about the need for improvement in certain areas, such as room temperature control and staff manner during crowded breakfast times.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the river comes highly recommended.

Guests found the hotel to be a good value for money during the off-peak season. Consider visiting in January for a budget-friendly stay.

The hotel is within walking distance of several attractions, including Aizu Yaichi Memorial Museum, The Niigata Bandaijima Art Museum, and Hakusan Park. Take advantage of the convenient location to explore these sites.

Some guests suggested that the hotel should provide English translations for the restaurant menus to cater to international tourists. Consider requesting English menus for a more convenient dining experience.

A few guests experienced issues with room temperature control, with some finding the rooms too warm. It may be helpful to inquire about room temperature control options upon check-in.

If you plan to drive, be aware that there is a parking fee. Some guests found the parking fee to be a bit expensive, so factor this into your budget.

Guests who stayed in the suites by the river enjoyed the spacious rooms and the ability to enter and exit without passing through the lobby. Consider booking a suite for added comfort and convenience.

Several guests mentioned that the hotel is old and in need of renovation. Keep this in mind when setting expectations for the overall ambiance and facilities.

Some guests noted that the breakfast area could get crowded. Consider arriving early to avoid potential crowds during breakfast hours.

While most staff are friendly and accommodating, some guests encountered limited English proficiency at the front desk. It may be helpful to have key phrases or requests translated into Japanese for smoother communication.