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Hotel Okura Niigata

6-53 Kawabatacho, Chuo-ku, Niigata 951-8053, Japan
+81 252 246 111

$49+

Hotel Okura Niigata - Niigata - Building Provided by Leonardo
Hotel Okura Niigata - Niigata - Bedroom Hotel Okura Niigata - Niigata - Bar Hotel Okura Niigata - Niigata - Lobby Provided by Leonardo

Overall guest ratings

8.3/10 Excellent
Based on 1,231 reviews

Review highlights

  • 10.0
  • 8.9
  • 8.8
  • 6.9

Good to know

  • Professional service
  • Great view

Nearby

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    About

    Enjoy your visit to Niigata with a stay at Hotel Okura Niigata. You can indulge in facials or aromatherapy, and Toh-Ka-Lin, one of 6 restaurants, serves Chinese cuisine and is open for lunch and dinner. Rooms at this upscale hotel offer up nice touches like deep soaking tubs and slippers, along with LED TVs and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    • All Reviews
    • Couples
    • Families
    • Business
    • Solo

    Overall Rating

    8.3 Excellent
    Based on 1,233 reviews
    • 10.0 "Incredible bar."
      8.8 "Delicious alcoholic drinks, according to 88%."
    • 8.9 "Breakfast is good."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      8.2 "Housekeeping was great, according to 82%."
      8.2 "82% said the booking process went smoothly."
      10.0 "100% said the concierge service was amazing."
    • 7.9 "Good location."
      8.2 "82% liked the proximity to sightseeing."
      8.5 "85% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
      7.5 "City centre within easy reach, said 75%."
      10.0 "Near to public transport, according to 100%."
    • 6.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.1 "61% thought the bathroom was big enough."
      5.3 "Cleanliness of the bathroom was average, said 53%."
      5.0 "Only 50% thought the shower was ok."
    • 6.9 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 4.4 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
      4.3 "57% complained about the elevator."
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    Overall Rating

    8.1 Excellent
    Based on 295 reviews
    • 9.0 "Excellent breakfast."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.9 "Good location."
    • 7.3 "Nice rooms."
      9.6 "96% thought the view was good."
      7.4 "74% thought rooms were spacious."
    • 7.2 "Good cleanliness."
    • 4.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.2 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
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    Overall Rating

    8.5 Excellent
    Based on 246 reviews
    • 9.0 "Excellent breakfast."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.0 "Location is great."
      8.1 "81% liked the proximity to sightseeing."
    • 7.3 "Nice rooms."
      9.6 "96% thought the view was good."
      7.7 "77% thought rooms were spacious."
    • 4.3 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.8 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."

    Overall Rating

    8.3 Excellent
    Based on 234 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.0 "Location is great."
      8.4 "84% liked the proximity to sightseeing."
    • 7.1 "Nice rooms."
      9.5 "95% thought the view was good."
      7.2 "72% thought rooms were spacious."
    • 4.1 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 4.1 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."

    Overall Rating

    8.5 Excellent
    Based on 456 reviews
    • 8.7 "Breakfast is good."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.1 "Location is great."
      8.7 "87% liked the proximity to shopping."
    • 7.0 "Nice rooms."
      6.4 "64% thought the bathroom was big enough."
    • 6.4 "Internet is average."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.1 "99% thought the facilities needed updating."
    • 4.3 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Great view"
    data provided by TrustYou
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