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The staff was multi-lingual, very friendly and professional. The hotel was clean and comfortable. It was also close to the start of the promenade that went alongside the water. The breakfast in the morning was very good. We liked this hotel so much that we have since stayed at it again.
convenient to the port in Reggio Calabria the staff spoke no English
Friendly and generous staff. Difficult to find good restaurants around but the best to continue my trip on ferry,it's just 100 meters away from the port. Poor surroundings,no restaurant at all. Taxi from train station ripped me off with 20 €. because if by bus, I got to walk with heavy luggage.
The room itself was great
I answered to this question in in question 1 :) No
The manager, Saverio, was absolutely excellent (and speaks very good English). Nothing was too hard and always helpful. The breakfast was one of the best we've had in 6 weeks. Room was spacious and very clean. A little tricky to find, but our Tom Tom did well. Free parking is outside the hotel and sometimes it was difficult to get one but we always managed.
close to harbour not enough info from desk re bus numbers, timetables of museums etc
the rooms were spacious and it was within walking distance to the station and ferry the shower wasn't attached to the wall and wobbled when being used. It also took some time for the hot water to come through. The receptionist did't seem to know much English and couldn't give specific directions on where to find things in town.
The room was very roomy with a large bathroom and clean. The staff were very helpful. No internet access. Not in a very nice area.
We were genuinely surprised and fell in love with the landscape and the view. Everyone in the hotel made us feel like home. For the first in arriving in Italy we were happy and relax. A very very special experience..! Bolder signs to hotel are needed.
wonderful hotel@staff, good restaurant, my best recomendations, by the way, in this village the Sicilian part of The Godfather I was shot
Very close to Taormina but at the same time in a nice and calm site with a marvellous panorama. Well equipped (swimming pool, etc.) with a good breakfast
Great place to stay-couldn't have enjoyed it more.
The view The breakfast everyday same food - no creativity
The view and location was fantastic The room was very small
the location & view no
Pool was ok, except for the rude and unhelpful poolattendant. The rest was a disappointment. Just about everything really. There was only one restaurant open during our stay. Set menu at 45 euro a head was expensive and the food poor. Terrible might be a better word. Breakfast was rubbish. eggs cold, bacon cold, fruit overipe and sometimes frozen, hot water lukewarm, coffee undrinkable etc etc. Staff were surly and unhelpful, total lack of information volunteered or given when asked.
Restaurants closed, beach platform had no beach, internet access didn't work and staff didn't help or care, poor location, shop closed, buffet dinner expensive and cold
The location of the hotel only 1 restaurant open. No possibity for a snack or lunch as no food is served between breakfast and 8pm. the restaurant option was very expensive and not flexible..50€ per pers for a buffet.... Staff were not very helpful neither friendly but that might have been due to language barrier (only 1 pers in the whole hotel speaks english) and my italian is very poor unfortunately..
clean rooms, wonderful views and facilities no room service. far from toarmina. a car is needed
location (better to have a car), view (choose a sea view room!), facilities (swimming pools, sea platform) The breakfast - something is missing all the time. Dishes, cups ... normally dirty. Understandable in a 4* hotel. Reduced staff.
The view from the room The WiFi did not work in the room
Well appointed rooms and a very good restaurant on the top floor overlooking the straits of Messina. The atmosphere is that of a typical business or conference hotel, there were two conferences going on while we were there. Parking a car on the streets around the hotel is impossible. The hotel has an underground garage for a limited number of cars. However the access is not for the faint hearted... The garage as noted above
The kindness of the staff. The railway station is so nearby.
Best hospitality in Italy!! The hotel has an apartment feel rather than a hotel, the staff were not always at the desk, but when they were they were extremely helpful, friendly, and gave us limoncello and wine complimentary which was a lovely surprise!! Best to have a car to explore the sites. The train is very close and can be noisy.
Friendly, helpful staff. Very clean room and bathroom. Hotel is located in a village someway out of Taormina, not much there so definitely need a car, especially as hotel has no restaurant.
The staff was very friendly and helpful! Good parking place. Nice small garden in the yard.
The staff was very friendly and very helpful, the room was clean. Only 20 minute drive from Taormina (once you learn the road, 25 minutes if you get lost) The hotel is not on the sea as shown in the photo, the hotel is next to a train railway
Personal was very kind. Inside of the hotel was very nice. View from the balcony was poor.
We felt very comfortable at the Hotel and were provided with all the necessities except when we arrived there was no one there to let us in. Perhaps the check in time could be much earlier than 2 p.m to accommodate tourists that have travelled a great distance.
parking, friendliness of staff, comfortable room
free parking very noisy (would need to improve accoustic, eg. add a door between stairs and rooms), no babycot (even if requested and promised on booking.com), staff was very noisy early in the morning
Friendly and welcoming staff. Location and comfortable bed. Next to train line which caused minor disturbance, last train was about 10pm and the earliest was about 5am (that we heard anyway)
Really confortable, nice view, on Sicily side, kind staff.
the quality of the rooms , the fact it was new. very very very business oriented. And the pool is "decorative"!
Location, room and breakfast were good. Definitely one of the best hotels for this city.
I was going to Reggio Calaberia and was looking for a quality hotel. It was located near the ferry to Sicily,the train terminal and the heart of the city. It was great.
Staff very willing to help and provide the necessary to make stay enjoyable. Very quiet and peaceful hotel.
The hotel was clean and modern and well located. A bit difficult for parking on arrival but there was parking available underneath the hotel for an extra fee.
Nothing to save! The reception was cold. We had to manage with our luggage and no help. The night was a nightmare. There is a restaurant on the roof and iron stairs to go to it. People made noise late at night and despite our demand the reception did nothing. Moreover this hotel has no charm: it is cold, unpersonal, with poor breakfast and expensive!
the hotel is new, big clean rooms, good breakfast, very friendly and very helpful staff - overall wonderful stay in Reggio 1) our room was without balcony - no place to dry swimming suits or similar 2) weak hairdryer 3) if they had own beach (even a small one) this would be a perfect place:)
Our room has a nice seaview Siculo is a small village with little facilities and it is about 20min ride to Taormina
Cheap rooms (40 EUR) directly at the seaside in a quiet neighbourhood not far from expensive Taormina. Clean rooms.
Staff is wonderful! Very helpful! The hotel is placed on the beach in a very good location for visting Taormina and other cities. Breakfasts are more continental style than typical Italian. New hotel is being built next to the old one. The current one needs to be renovated.