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The manager, Saverio, was absolutely excellent (and speaks very good English). Nothing was too hard and always helpful. The breakfast was one of the best we've had in 6 weeks. Room was spacious and very clean. A little tricky to find, but our Tom Tom did well. Free parking is outside the hotel and sometimes it was difficult to get one but we always managed.
The room was very roomy with a large bathroom and clean. The staff were very helpful. No internet access. Not in a very nice area.
I answered to this question in in question 1 :) No
The staff was multi-lingual, very friendly and professional. The hotel was clean and comfortable. It was also close to the start of the promenade that went alongside the water. The breakfast in the morning was very good. We liked this hotel so much that we have since stayed at it again.
The room itself was great
convenient to the port in Reggio Calabria the staff spoke no English
the rooms were spacious and it was within walking distance to the station and ferry the shower wasn't attached to the wall and wobbled when being used. It also took some time for the hot water to come through. The receptionist did't seem to know much English and couldn't give specific directions on where to find things in town.
Friendly and generous staff. Difficult to find good restaurants around but the best to continue my trip on ferry,it's just 100 meters away from the port. Poor surroundings,no restaurant at all. Taxi from train station ripped me off with 20 €. because if by bus, I got to walk with heavy luggage.
close to harbour not enough info from desk re bus numbers, timetables of museums etc
wonderful hotel@staff, good restaurant, my best recomendations, by the way, in this village the Sicilian part of The Godfather I was shot
We were genuinely surprised and fell in love with the landscape and the view. Everyone in the hotel made us feel like home. For the first in arriving in Italy we were happy and relax. A very very special experience..! Bolder signs to hotel are needed.
Pool was ok, except for the rude and unhelpful poolattendant. The rest was a disappointment. Just about everything really. There was only one restaurant open during our stay. Set menu at 45 euro a head was expensive and the food poor. Terrible might be a better word. Breakfast was rubbish. eggs cold, bacon cold, fruit overipe and sometimes frozen, hot water lukewarm, coffee undrinkable etc etc. Staff were surly and unhelpful, total lack of information volunteered or given when asked.
Great place to stay-couldn't have enjoyed it more.
Very close to Taormina but at the same time in a nice and calm site with a marvellous panorama. Well equipped (swimming pool, etc.) with a good breakfast
The location of the hotel only 1 restaurant open. No possibity for a snack or lunch as no food is served between breakfast and 8pm. the restaurant option was very expensive and not flexible..50€ per pers for a buffet.... Staff were not very helpful neither friendly but that might have been due to language barrier (only 1 pers in the whole hotel speaks english) and my italian is very poor unfortunately..
location (better to have a car), view (choose a sea view room!), facilities (swimming pools, sea platform) The breakfast - something is missing all the time. Dishes, cups ... normally dirty. Understandable in a 4* hotel. Reduced staff.
Restaurants closed, beach platform had no beach, internet access didn't work and staff didn't help or care, poor location, shop closed, buffet dinner expensive and cold
The view and location was fantastic The room was very small
the location & view no
clean rooms, wonderful views and facilities no room service. far from toarmina. a car is needed
The view The breakfast everyday same food - no creativity
Well appointed rooms and a very good restaurant on the top floor overlooking the straits of Messina. The atmosphere is that of a typical business or conference hotel, there were two conferences going on while we were there. Parking a car on the streets around the hotel is impossible. The hotel has an underground garage for a limited number of cars. However the access is not for the faint hearted... The garage as noted above
The view from the room The WiFi did not work in the room
nice room, very nice design. close to the airport
Service of the reception and restaurant manager. Lack of fruit at breakfast
The staff were friendly and eager to assist in helping us make the most of our time in Sicily. The rooms were clean and the view was beautiful. no
Perfect location, 10km from Taormina, far enough away from the busy holiday spot, but not too far away to drive. Good price, quite, great views over of the sea. Very helpful staff!!!
Staff were very pleasant and helpful. Hotel was however very quiet. The position on the front was good despite having stoms overnight when you could clearly hear the waves breaking. Convenient for Toarmina (only a few miles north) without being charged the earth for accomodation, with plenty of free parking available. Excellent value. Pity the indoor pool was closed during our visit but did not detract from the stay.
The staff were incredibly helpful and went out of their way to do everything for us. The room was lovely and the view was gorgeous.
the staff's friendliness and readiness to help. This goes particularly for the receptionand the the room maids
Lots of positives; Location, Staff, Free parking, Room, Breakfast inc, Views... The only negative I can think of was that there was no fruit at breakfast
Friendliness of staff - they were very welcoming and most spoke very good English.
The room was well situated with a balcony that had a sea view. The staff were generally friendly and helpful, except for one waiter. The room was clean and comfortable. The breakfast was very basic with no choice and at the coffee was cold and vile on the first morning, so we did not risk it after that.
Really confortable, nice view, on Sicily side, kind staff.
Staff very willing to help and provide the necessary to make stay enjoyable. Very quiet and peaceful hotel.
The hotel was clean and modern and well located. A bit difficult for parking on arrival but there was parking available underneath the hotel for an extra fee.
I was going to Reggio Calaberia and was looking for a quality hotel. It was located near the ferry to Sicily,the train terminal and the heart of the city. It was great.
the hotel is new, big clean rooms, good breakfast, very friendly and very helpful staff - overall wonderful stay in Reggio 1) our room was without balcony - no place to dry swimming suits or similar 2) weak hairdryer 3) if they had own beach (even a small one) this would be a perfect place:)
Location, room and breakfast were good. Definitely one of the best hotels for this city.
Nothing to save! The reception was cold. We had to manage with our luggage and no help. The night was a nightmare. There is a restaurant on the roof and iron stairs to go to it. People made noise late at night and despite our demand the reception did nothing. Moreover this hotel has no charm: it is cold, unpersonal, with poor breakfast and expensive!
the quality of the rooms , the fact it was new. very very very business oriented. And the pool is "decorative"!