Matsusaki

Matsusaki offers unique amenities such as daily housekeeping, face masks for guests, physical distancing rules, and a process in place to check the health of guests. Additionally, guests can enjoy an onsen, board games, and a shuttle service to nearby attractions.

Guests have described the beds at Matsusaki as very comfortable, providing a good night's sleep. Some rooms also feature traditional tatami flooring and private hot spring baths, offering a unique and relaxing experience.

Yes, Matsusaki offers free parking as well as valet parking and a shuttle service, making it convenient for guests with vehicles. This ensures a hassle-free experience for those traveling by car.

Guests can expect an exceptional dining experience at Matsusaki, with traditional Kaiseki dinners served in-room, featuring fresh and authentic Japanese cuisine. The property also offers a bar/lounge, special diet menus, and the option for food to be delivered to guest accommodations.

The customer service at Matsusaki has been highly praised, with guests commending the staff for their exceptional hospitality, attention to detail, and English-speaking abilities. The staff is described as very helpful, polite, and well-trained, ensuring a comfortable and welcoming stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the garden or inner courtyard comes highly recommended.

Guests raved about the Kaiseki dinner served in-room, praising the quality and variety of the courses. Be sure to experience this traditional dining experience during your stay.

Many guests loved the private onsen in their rooms, highlighting the relaxation and comfort it provided. Consider booking a room with a private onsen for a truly indulgent experience.

Guests appreciated the English-speaking staff, particularly mentioning Natalie for her exceptional service. Engaging with the staff can enhance your overall experience and provide valuable insights.

The hotel offers a free shuttle service to nearby attractions, making it convenient to explore places like Tatsunokuchi Onsen, Ishikawa Zoo, and Tedori Fishland. Take advantage of this service to enhance your stay.

While some guests found the traditional decor charming, others felt it was a bit dated. If you appreciate traditional Japanese aesthetics, you'll likely enjoy the ambiance, including tatami flooring and yukata robes.

The hotel's restaurant and bar received positive feedback for the quality of food and drinks. Consider dining on-site to savor delicious meals and experience the culinary offerings.

Many guests praised the hotel's beautiful gardens, creating a peaceful and serene atmosphere. Take time to explore and unwind in the tranquil outdoor spaces during your stay.

Some guests suggested that meal times could be more flexible. If you have specific preferences for meal timings, it may be helpful to communicate this with the staff in advance to enhance your dining experience.

The hotel's lobby shop offers local specialties at reasonable prices. Consider purchasing items like sweets or ceramics as souvenirs to remember your stay.