Overview

Sheraton Norfolk Waterside Hotel

777 Waterside Drive, Norfolk, VA 23510, United States
+1 757 622 6664

$127+

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Rates

Overall guest ratings

7.7/10 Good
Based on 1,011 reviews
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Review highlights

  • 9.1
  • 8.1
  • 5.7
  • 4.5

Good to know

  • Wonderful sightseeing
  • Great view

Nearby

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    About

    From Norfolk's only waterfront hotel, enjoy a harbor cruise on the river or a leisurely walk along Waterside Market Place. World-class museums, galleries, performing arts, and other attractions dot the city's downtown waterfront, just minutes away. Find comfort in our lovely waterside setting, renewed with a multi-million dollar upgrade. Computer workstations, located in the lobby, make it easy to stay productive while traveling. We offer 35,000 square feet of renovated exterior and interior meeting space. Our 468 guest rooms and nine suites offer fresh and classic appeal plus great comfort. Some feature private balconies with waterfront views, and all include the Sheraton Signature Sleep Experience and High Speed Internet Access.

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    Amenities

    • Wi-Fi
    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Cribs available
    • Laundry facilities
    • No smoking
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 1,011 reviews
    • 9.1 "Excellent wellness & sports facilities."
    • 8.1 "Great service."
    • 7.3 "Good location."
    • 7.0 "Good breakfast."
    • 5.9 "Average cleanliness."
    • 5.7 "Food is average."
    • 4.5 "Value below average."
    • 4.4 "Pool is below average."
    • 2.7 "Disappointing internet connection."
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    Overall Rating

    8.0 Good
    Based on 556 reviews
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 7.2 "Good location."
      8.5 "85% liked the proximity to sightseeing."
    • 5.3 "Average cleanliness."
    • 4.9 "Value below average."
    • 4.7 "Rooms are not good."
      5.0 "Only 50% said rooms were clean enough."
      2.9 "71% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.7 "93% were unsatisfied with the kitchenette."
      0.0 "100% were disappointed with the minibar."
      3.4 "66% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      3.0 "70% had problems with the shower."
      2.4 "76% didn't like the balcony."
    • 4.1 "Pool is below average."
    • 2.9 "Disappointing internet connection."
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    Overall Rating

    7.0 Good
    Based on 283 reviews
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 7.2 "Good location."
    • 5.6 "Food is average."
    • 5.2 "Average cleanliness."
    • 4.7 "Value below average."
    • 4.7 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      3.3 "67% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      2.5 "For 75%, the rooms looked old."
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    Overall Rating

    7.2 Good
    Based on 101 reviews
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.4 "Good location."
    • 5.7 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.4 "Food is average."
    • 5.2 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 4.2 "Value below average."

    Overall Rating

    8.5 Excellent
    Based on 70 reviews
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Good location."
    • 7.1 "High comfort."
      7.6 "76% said the beds were comfortable."
    • 6.6 "Rooms are ok."
    • 5.6 "Food is average."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    "Great view"
    data provided by TrustYou

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