Norfolk Car Rentals

Pick-up
Noon
Drop-off
Noon
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Norfolk car rental reviews and directory

Budget
budget
Car rental reviews:
Good (7.3, 15 reviews)
Car rental locations in Norfolk:
2 locations
Budget
Locations in Norfolk
1700 Norview Avenue
+1 757 855 1038
2200 Norview Avenue
+1 757 313 8241
  • 7.1
  • 7.5
  • 7.6
  • 7.1
  • 7.1
Recent reviews
10.0 Excellent
Dec 4 2015
Great customer service
Pros: The woman at the counter could not have been more helpful or friendly!
Cons: No complaints.
10.0 Excellent
Oct 16 2015
Good deal.
Pros: Booked through Kayak and got a better deal. Budget/Avis staff at the Norfolk airport were great. Didn't wait long. Easy check in process. Drop off was super early, 5:30 am. Attendant was great and a short walk to the terminal.
10.0 Excellent
Nov 20 2015
Friendly, Fast, seamless transaction
Pros: FAST friendly customer service. took all of 5 min to drop off my car!
Cons: all good!
9.6 Excellent
Nov 23 2015
Cons: First car I received smelt like smoke. When I showed up to get the car they had no cars available. Took me thirty minutes to get a car.
10.0 Excellent
Dec 15 2015
Great price, great service!!
Pros: Upgraded me to bigger car for free, no hassles. It was midnight, the people were kind and helpful.
2.0 Poor
Dec 30 2015
Car class not available.
Cons: You accepted my reservation yet did not have the car class I requested.
10.0 Excellent
Feb 15 2016
Perfect
Pros: Booked right from the app from the gate from departing flight. Simple. Easy.
5.2 Okay
Feb 15 2016
Cons: The lady at the counter comfirmed I was dropping off the rental car at Richmond airport. When I plugged in the address to drop the car off on the return date, it was taking me to downtown Richmond. I tried to call customer service and took over an hour to get them to waive the $350 change fee despite being told i was going to RIC originally.
10.0 Excellent
Apr 3 2016
FANTASTIC
Pros: The ease of dropoff and the friendly staff.
10.0 Excellent
May 3 2016
Great!
Pros: great!
Alamo
alamo
Car rental reviews:
Good (7.7, 6 reviews)
Car rental locations in Norfolk:
2 locations
Alamo
Locations in Norfolk
2200 Norview Ave
+1 757 857 5384
3561 N Military Hwy
+1 757 853 7700
  • 7.3
  • 7.3
  • 9.0
  • 5.7
  • 9.0
Recent reviews
5.6 Okay
Dec 2 2015
Go KAYAK! Not so much for this Alamo location
Pros: Great value through KAYAK. Goooooooooooo KAYAK!!!!!!!!!!! Outstanding online interface with KAYAK. Sooooo simple! The rental location honored the deal through KAYAK. Often, I find that I have to speak with at least a shift manager to get a website deal honored. Comfort of the vehicle - unbelievable difference with one level upgrade to large SUV.
Cons: No issues with KAYAK - location of rental location only. Qualify this that I picked up the car on the day before Thanksgiving: Vehicle was not detailed!!!!!!!!!! Exterior was dirty on delivery and there was trash under two of the seats. Training level of the people at the rental location (Alamo/Enterprise) in using their dual computer systems required 25-30 minutes to complete. That is in addition to the time that I spent in line getting to the counter. Food for thought in using this location in the future. I will bypass this Military Highway location for future rentals no matter how much cheaper they are. I have addressed this with the folks at the location and Alamo Corporate and received sincere apologies, yet I have no assurance of changes.
10.0 Excellent
Jan 12 2016
Easy drop off
Pros: Very convenient drop off on Naval Station Norfolk!
8.0 Good
Mar 9 2016
Customer service
Pros: Was EXCELLENT at the car pickup location.
Cons: Hours posted on website said location closed at 7 p.m., but in reality it closed at 6 p.m. This was a MAJOR problem, but they let me in at 6:12 p.m., because I had a confirmation umber, even though they were closed and the doors were locked. If they had not already been gone, we would have been without a car or a place to stay that night! They said they had changed their hours several months ago, and the info still had not been updated on the website.
7.6 Good
Jul 5 2016
Pickup
Pros: The car got great gas mileage.
Cons: When I arrived to pick up the car, I was the first customer. Three other customers entered a few minutes after me. I was the last customer to get my car AND I HAD A RESERVATION! I don't and could not figure out why the clerk had to manually enter my information when it was there in the computer already. When she finally got herself together, it took forever for her to bring the car around. This whole ordeal inconvenienced me because it delayed my travel time.
4.8 Okay
Jul 15 2016
Took too long
Pros: Was given a ride to airport by one of their employees.
Cons: There was no wait in line but it still took about one hour from reaching the desk to driving off the lot despite having a reservation in advance.
10.0 Excellent
Jul 19 2016
Pros: The service received from the National/Alamo representative at the Norfolk International Airport. He was a tremendous help.
Cons: Nothing to report.
Hertz
hertz
Car rental reviews:
Excellent (8.2, 5 reviews)
Car rental locations in Norfolk:
5 locations
Hertz
Locations in Norfolk
2200 Norview Avenue
3 Commercial Place
+1 757 855 1961
3323 N. Military Hwy
6633 Virginia Beach Blvd
7573330905
8225 Patrol Rd Lp 210
7574891780
  • 8.4
  • 8.4
  • 8.4
  • 7.6
  • 8.4
Recent reviews
6.8 Good
Nov 27 2015
Pros: Good sized van
Cons: Pick up took over thirty minutes.
10.0 Excellent
Jan 21 2016
Pros: It all went smooth
7.2 Good
Mar 6 2016
Quick easy service
Pros: Drive in, drop off, get receipt, pleasant attendant. Pretty darn good.
8.0 Good
Apr 16 2016
Cons: The Clerk at ORF was very rude and hard to understand. She mumbled and seemed very uninterested in trying to have any tact with her customer service.
9.2 Excellent
Apr 20 2016
Liked the Versa
Pros: The agents at both pickup and dropoff were good. Thought I had reserved a compact, I would rate the Versa as a sub but it ran just fine, drove it over 300 miles the first day, all good. Very predictable handling, for sure easy to park, etc.
Cons: Long wait at pickup, one customer blocked one of the two agents for an extended period. There were some tape marks on the car (probably to keep the doors closed in shipping) but it was a long walk back into the terminal and might have to wait online again
Dollar
dollar
Car rental reviews:
Mediocre (3.8, 4 reviews)
Car rental locations in Norfolk:
1 location
Dollar
Locations in Norfolk
2200 Norview Ave
  • 3.5
  • 3.5
  • 4.0
  • 4.0
  • 4.0
Recent reviews
2.4 Mediocre
Oct 13 2015
No cars when we checked in
Cons: No cars available when we checked in and they didn't know when the car would be available, so we were stranded in the airport while we waited at least an hour. We returned the car full an they still charged us for gas. We still have to call and get them to remove that charge.
3.6 Mediocre
Nov 15 2015
BEWARE
Pros: The staff was professional and the agency opened earlier than others.
Cons: The class of car reserved was not available and the practice appears to be a downgrade and the hope the consumer is unaware. Little league for an airport location and I'd actively avoid this location provided other options were available. The upgrade I ended up paying extra for was a smoke smelling vehicle with 60k miles but not bad on gas.
2.0 Poor
Jun 5 2016
Never with Dollar ever again
Pros: Quick to get the car and no one was in line
Cons: Car was very dirty. Crumbs everywhere and stained seats. I called the customer service rep to let them know I was running 2 hours later he said its 2.50 each hour your late to return which I was fine with. I get my bill this morning they charged me for a full extra day and added fees totaling to $67 more than what I was supposed to pay. Never with Dollar again.
7.2 Good
Jul 4 2016
Pros: Quick return the attendant was very helpful and courteous.
Cons: Smell of car could have been better. Maybe windows were let down and it rained. The wait line excited 30 minutes. The intermediate or similar really meant compact.
Payless
payless
Car rental reviews:
Okay (5.0, 2 reviews)
Car rental locations in Norfolk:
1 location
Payless
Locations in Norfolk
3444 North Military Highway
+1 757 855 0977
  • 5.0
  • 5.0
  • 5.0
  • 4.0
  • 6.0
Recent reviews
2.0 Poor
Jun 6 2016
Cons: This place was the worst! I will never use them again. Worst customer servive. The size of the suv was up to their interpretation.
8.0 Good
Jun 21 2016
Pros: Price
Cons: Exterior of car was not clean
Thrifty
thrifty
Car rental reviews:
Poor (2.0, 1 reviews)
Car rental locations in Norfolk:
2 locations
Thrifty
Locations in Norfolk
2200 Norview Avenue
3345 North Military Highway
(757) 857-0112
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
Jan 26 2016
SUCKS!!
Pros: They upgraded me
Cons: Service terrible. When you call you can't talk to no one in English. They said they were going to call me back and never did. I will never get from themy again and requested my friends to tell a friend to tell a friend not to.
Europcar
enterprise
Car rental locations in Norfolk:
1 location
Europcar
Locations in Norfolk
Please Go To The National Counter
+1 757 855 2037
33 travelers who rented a car in Norfolk gave the car agency they used an average rating of 6.8

Car Rental Locations in Norfolk

Norfolk
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