Overview

Courtyard by Marriott Norfolk Downtown
Top City Hotel

520 Plume Street, Norfolk, VA 23510, United States
+1 757 963 6000

$97+

Overall guest ratings

8.2/10 Excellent
Based on 732 reviews

Review highlights

  • 8.5
  • 8.2
  • 6.0
  • 4.5

Good to know

  • Friendly service
  • Professional service
  • Great shopping

Nearby

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    About

    The lobby's new contemporary and sophisticated design at the Courtyard by Marriott Norfolk Downtown, VA provides greater flexibility for guests traveling to Norfolk, Portsmouth, and Virginia Beach. This Norfolk hotel near MacArthur Center Mall features a new lobby with inviting spaces, free Wi-Fi and access to the latest news, weather and local information via our GoBoard. The highlight of our new lobby is The Bistro-Eat. Drink. Connect; which provides guests with healthy food, beverages, and Starbucks(R) items during the day and evening dinner service with cocktails. Guests will be near the NorVA, Chrysler Hall, and Granby Street, known for an eclectic mix of shopping, dining, and entertainment. Business travelers will be near Dominion Enterprises, Norfolk Southern, Sentara Norfolk, and Old Dominion University. We offer a fitness center, indoor pool, whirlpool, 24-hour business center and boarding pass printing service to make your travel easier.

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    Marriott

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Express check out
    • Air-conditioned
    • ATM on-site
    • Business center
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Coffee shop
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    8.2 Excellent
    Based on 732 reviews
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      7.3 "73% were impressed by the valet service."
    • 8.2 "Location is great."
      9.3 "93% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.0 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.7 "67% said the view was so-so."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.8 "Internet is average."
    • 5.6 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 4.5 "Value below average."
    • 4.1 "Disappointing food."
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    Overall Rating

    8.4 Excellent
    Based on 329 reviews
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.4 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 6.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 5.5 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 4.4 "Pool is below average."
    • 4.2 "Value below average."
    • 4.0 "Disappointing food."
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    Overall Rating

    8.2 Excellent
    Based on 270 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      7.2 "72% were impressed by the valet service."
    • 8.2 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 5.9 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 5.8 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
    • 4.6 "Value below average."
    • 3.7 "Disappointing food."

    Overall Rating

    8.1 Excellent
    Based on 58 reviews
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good location."
    • 6.7 "Average cleanliness."
    • 6.4 "Rooms are ok."

    Overall Rating

    8.3 Excellent
    Based on 73 reviews
    • 8.5 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.9 "Good location."
    • 6.2 "Rooms are ok."
    • 5.9 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 4.8 "Value below average."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Professional service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    norfolk
    valet parking
    dangerously slippery
    option of parking
    able to park your own car
    valet fee
    wisconsin
    walking distance to our attraction
    handle was loose
    room size was good
    entry door
    helpful cheery
    rusty looking
    old sheets
    dissatisfied with my stay
    light switch
    offer anything special
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