Showed that it had free breakfast on the Marriott app, it did not. Otherwise, good location one street back from the noise.
3 stars
Courtyard by Marriott Norfolk Downtown
Photos of Courtyard by Marriott Norfolk Downtown
Overview
Located a short stroll from York Street Freemason Station, Courtyard by Marriott Norfolk Downtown offers guests a convenient base while visiting Norfolk. Some of the popular features provided at this charming 3-star hotel include an indoor pool and a Jacuzzi.
There are a range of amenities on offer to guests of Courtyard by Marriott Norfolk Downtown, such as an express check-in and check-out feature, valet parking and a 24-hour business centre. Welcoming and professional team members are available 24 hours a day.
Rooms at the hotel feature hair dryers and refrigerators.
Courtyard by Marriott Norfolk Downtown is within a short walk of 150 West Main Street, USS Wisconsin and Hampton Roads Naval Museum. Norfolk Scope Arena and Walter E Hoffman United States Courthouse are also located within a 20-minute walk away.
Latest deals for Courtyard by Marriott Norfolk Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Courtyard by Marriott Norfolk Downtown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- Adapted bath
- No smoking
- Non-feather pillow
- Pets not allowed
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
Bathroom
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Pool and spa
- Hot tub
- Indoor pool
Outdoor
- Terrace/Patio
- Garden
Family friendly
- Babysitting or child care
- Cribs available
Workspace
- Desk
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Courtyard by Marriott Norfolk Downtown
7.5
Good
1002 verified ratings
Wonderful
419
Very good
153
Good
132
Okay
78
Fair
83
Mediocre
51
Poor
86
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with the cleanliness of the rooms and the service provided. Issues such as outdated rooms, unclean bathrooms, and poor communication regarding parking were frequently mentioned. Overall, while the location and some amenities like the pool were praised, the hotel fell short in other areas.AI-Generated from customer reviews
Reviews(9)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.2 out of 10
8 reviews
7.7 out of 10
9 reviews
All reviews
Pros (+) The staff was amazing, made sure we had everything we needed and since we’d just driven through the night for 13 hrs even got us into our room earlier than 3pm check- in
Cons (-) Their valet parking is not set up well and caused problems several times throughout the weekend including us being late for the wedding photos- the price of valet only parking vs the service was not equal. We also lacked in towels due to the busy weekend
Cons (-) Room didn't seem clean, second day we didn't have a bath mat or washcloths in our room.
Pros (+) Valet staff was extremely nice. All staff was but valet staff was so kind.
Cons (-) I did not have a working toilet and I called for maintenance and no one came to fix it.
Pros (+) Location was great. Bed was comfortable.
Cons (-) The parking situation was a joke. There was a line a mile long for the valet, which was the only option. My AC didn't work, so the room was incredibly hot. I told the front desk about it, and they didn't do anything about it.
Pros (+) Very comfy bed and clean room. Very nice staff
Cons (-) Wallpaper was peeling off the walls
Pros (+) The location
Cons (-) That we had to pay $19 a day to have my car parked there. I asked the valet guy to park it on the first floor... He took it to the 3rd floor. The terrace was filthy. Sticky carpet in the hallway.
Pros (+) great mattress oversized rooms good downtown location
Cons (-) Not a great value $19 for parking on Saturday night
Pros (+) Location is really good!
Cons (-) No parking included and it wasn't advertised.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the popular features provided at Courtyard by Marriott Norfolk Downtown?
Some of the popular features provided at Courtyard by Marriott Norfolk Downtown include an indoor pool and a Jacuzzi. There are also amenities such as an express check-in and check-out feature, valet parking, and a 24-hour business center.
What can I expect from the rooms at Courtyard by Marriott Norfolk Downtown?
Rooms at the hotel feature hair dryers and refrigerators, providing a comfortable and convenient stay for guests.
When is the best time to visit Courtyard by Marriott Norfolk Downtown?
The high season at Courtyard by Marriott Norfolk Downtown is in October, offering a vibrant atmosphere and ideal weather for exploring the nearby attractions. However, the hotel is also a great choice for a visit during the low season in December.
What are guests saying about the cleanliness at Courtyard by Marriott Norfolk Downtown?
While some guests have expressed disappointment in the cleanliness of the hotel, others have praised the clean and comfortable rooms, indicating that experiences may vary.
Is parking available at Courtyard by Marriott Norfolk Downtown?
Courtyard by Marriott Norfolk Downtown offers parking options, including valet parking and private parking, ensuring convenience for guests with vehicles.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Pool Maintenance Schedule
Some guests were disappointed with the pool maintenance. It's advisable to inquire about the pool maintenance schedule before booking if this amenity is important to you.
Consider Room Temperature
A few guests reported issues with room temperature control. It's recommended to check the room temperature upon arrival and request a room change if necessary.
Explore Nearby Attractions
The hotel's proximity to attractions like Macarthur Memorial Museum, Slover Library, and MacArthur Center makes it convenient for guests to explore the area on foot.
Inquire About Room Amenities
Some guests were disappointed by the absence of a microwave in the rooms. If this amenity is important to you, it's advisable to inquire about room amenities before booking.
Be Mindful of Noise Levels
A few guests mentioned noise-related issues, such as elevators smelling like marijuana and loud valet service. Consider requesting a room away from potential noise sources.
Verify Housekeeping Services
Several guests reported issues with room cleanliness and housekeeping services. It's advisable to verify the housekeeping schedule and request services as needed during your stay.
Check Room Facilities
Some guests experienced issues with room facilities, such as malfunctioning outlets and toilets. It's recommended to check the functionality of room facilities upon arrival and request maintenance if needed.
Consider Parking Options
While valet parking is available, some guests found it inconvenient. It's advisable to consider parking options and associated costs before arrival.
Inquire About Breakfast Hours
Guests expressed a desire for longer breakfast hours. It's recommended to inquire about breakfast timings to plan your meals accordingly.
Location
520 Plume Street, Norfolk, VA 23510
What's nearby
- MacArthur Center267 yd
- St. Paul's Episcopal Church273 yd
- Norfolk Wells Theatre402 yd
- Dominion Tower410 yd
- The NorVa0.3 mi
- Town Point Park0.4 mi
- Hampton Roads Naval Museum0.4 mi
- Chrysler Hall0.4 mi
- Nauticus0.4 mi
- USS Wisconsin BB-640.4 mi
- Scope Arena0.5 mi
- Harbor Park Stadium0.6 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Courtyard by Marriott Norfolk Downtown
Low season | September |
|---|---|
High season | March |
Average price (weeknight) | $164 |
Average price (weekend night) | $280 |
When to book a room at Courtyard by Marriott Norfolk Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Courtyard by Marriott Norfolk Downtown
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See most recommended stays in NorfolkGood to know
Value for money | 7.1 |
|---|---|
Distance to city center | 0.2 mi |
Nearest Airport | Norfolk |
Distance to airport | 5.9 mi |
Everything you need to know for your stay in Norfolk
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