Pros (+) The size of the room was great for a family.
Cons (-) Updated bathroom i.e. shower rod had rust.
3 stars
SpringHill Suites by Marriott Charleston North/Ashley Phosphate
7535 North Forest Drive, North Charleston, SC 29420, United States
North Charleston, SC
See location+1 843 572 8866Photos of SpringHill Suites by Marriott Charleston North/Ashley Phosphate
Overview
Recently renovated - Our hotel is designed for your travels offering a fresh point of view and a bright side of travel for all of our guests. We offer spacious suites with the West Elm furniture collection - including a comfortable trundle option. Come join us in the adventure and let us help you explore the beautiful and Historic Charleston and the many surrounding attractions.
Latest deals for SpringHill Suites by Marriott Charleston North/Ashley Phosphate
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at SpringHill Suites by Marriott Charleston North/Ashley Phosphate
- Indoor pool
- Fitness center
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Pets not allowed
- Designated smoking area
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Adapted bath
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Services and conveniences
- Business center
- Wake-up service
- Concierge service
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
Bathroom
- Hairdryer
- Private bathroom
- Raised toilet
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Dining
- Kitchenware
- Food can be delivered to guest accommodation
- Microwave
- Snack bar
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Interconnected room(s) available
- Quiet street view
- Seating area
- Sofa
- Soundproof rooms
- Soundproofing
- Telephone
- Carpeted
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Clothes rack
- Wardrobe or closet
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
- Smartphone dock
Family friendly
- Babysitting or child care
- Cribs available
- Kid-friendly buffet
- Complimentary breakfast
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool
- Heated pool
- Indoor pool
- Pool towels
Parking and transportation
- Free parking
- EV charging station
Outdoor
- Terrace/Patio
- Grill
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Reviews of SpringHill Suites by Marriott Charleston North/Ashley Phosphate
8.2
Very good
1318 verified ratings
Wonderful
724
Very good
205
Good
139
Okay
57
Fair
68
Mediocre
22
Poor
103
Summary of reviews
Guests say
Overall, guests enjoyed the spacious and clean rooms, as well as the delicious breakfast options. However, many expressed dissatisfaction with the service, citing issues like unresponsive staff and lack of attention to maintenance needs.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.2 out of 10
793 reviews
8 out of 10
268 reviews
8.6 out of 10
8 reviews
9.4 out of 10
27 reviews
All reviews
Pros (+) The rooms were clean and spacious
Cons (-) The staff couldn’t be bothered to look up at people while they worked the desk. Breakfast was horrible and no one from the staff helped to maintain the breakfast area
Pros (+) everything was great
Pros (+) The bed
Cons (-) Need more waffle irons
Pros (+) The room was clean and comfortable. The room/suite layout was comfortable and I enjoyed the small wet bar and sitting area adjacent to the bedroom.
Cons (-) The walls are a little thin so you can hear other guests, especially in the hallways, but this was not a big issue.
Pros (+) I love their beds! They are so comfortable and soft! The rooms are huge and the breakfast is really good. Breakfast has tons of options.
Cons (-) I wanted waffles in the morning but that was only for Saturday and Sunday.
Pros (+) We couldn't believe how nice of a hotel it was for the price. Completely blown away. It was clean, spacious and comfortable.
Cons (-) They only have the fresh made waffles for breakfast during the weekends. We stayed during the week so it was kind of a bummer. Breakfast was still good though.
Pros (+) Room had a nice layout and felt cozy. Overall clean and well-maintained. We didn't take advantage of breakfast but it looked decent.
Cons (-) The beds were terrible. Spent the night sinking into the bed rather than sleeping on top of it and this caused a lot of pain.
Pros (+) Front desk, Patrice and all staff was great
Cons (-) No safe in the room, had to take valuables with me in trunk of car, which did not make me feel secure
Pros (+) The cleanliness and how friendly the staff was
Cons (-) Everything was excellent
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at SpringHill Suites by Marriott Charleston N./Ashley Phosphate?
Guests have described the beds as very comfortable and spacious, providing a great night's sleep.
Is parking readily available at SpringHill Suites by Marriott Charleston N./Ashley Phosphate?
Yes, the hotel offers free parking and even has an EV charging station available.
What can I expect from the breakfast at SpringHill Suites by Marriott Charleston N./Ashley Phosphate?
The continental breakfast has been praised for being delicious and well-maintained by friendly staff.
How clean are the rooms at SpringHill Suites by Marriott Charleston N./Ashley Phosphate?
Guests have consistently mentioned that the rooms are clean and comfortable, providing a pleasant stay.
When is the best time to visit SpringHill Suites by Marriott Charleston N./Ashley Phosphate?
The high season is in April, offering a great time to experience the excellent value, spacious rooms, and accommodating staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on a Higher Floor
Several guests recommended choosing a room on a higher floor to avoid noise from renovations and to enjoy better views.
Check Room Amenities
Some guests advised checking the room amenities upon arrival, as there were instances of unclean or non-functional facilities such as microwaves and refrigerators.
Consider Renovation Impact
Be aware that the hotel is currently undergoing renovations, which may lead to inconveniences such as noise and limited facilities.
Verify Room Cleanliness
It's advisable to thoroughly inspect the room for cleanliness upon arrival, as a few guests reported issues such as mold in the gym and unclean bathroom facilities.
Be Mindful of Neighborhood
Some guests mentioned that the surrounding neighborhood may not be the best at night, with reports of police activity and concerns about safety.
Request a Higher-Quality Sofa Bed
If in need of a sofa bed, consider requesting a higher-quality one, as a few guests found the sleeper sofa uncomfortable.
Double-Check Room Type
Double-check the room type upon check-in to ensure it aligns with the reservation, as there were instances of guests receiving a different bed configuration than requested.
Verify Pool Availability
If planning to use the pool, it's advisable to verify its availability, as some guests reported issues with pool size and heating.
Consider Staff Interactions
Some guests had mixed experiences with staff interactions, so it may be helpful to manage expectations and communicate any concerns promptly.
Be Cautious of Room Facilities
Exercise caution with room facilities such as showers and electrical switches, as a few guests reported issues with shower safety and non-functional light switches.
Location
7535 North Forest Drive, North Charleston, SC 29420
What's nearby
- Buccaneer Field2.9 mi
- Charleston Southern University3.1 mi
- Buccaneer Ballpark3.2 mi
- Frankie's Fun Park3.3 mi
- Magnolia Plantation and Gardens4.8 mi
- The Golf Club at Wescott Plantation5 mi
- Fire Museum5.1 mi
- North Charleston Coliseum5.3 mi
- Charleston Area Convention Center5.3 mi
- Don N. Holt Bridge6.2 mi
- Holy City Brewing6.6 mi
- H.L. Hunley Submarine7.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SpringHill Suites by Marriott Charleston North/Ashley Phosphate
Low season | December |
|---|---|
High season | April |
Average price (weeknight) | $106 |
Average price (weekend night) | $140 |
When to book a room at SpringHill Suites by Marriott Charleston North/Ashley Phosphate
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in North CharlestonGood to know
Value for money | 8.5 |
|---|---|
Distance to city center | 7.4 mi |
Nearest Airport | Charleston |
Distance to airport | 3.2 mi |
Everything you need to know for your stay in North Charleston
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