Nouaseur Hotels

The rooms, decor, the swimming pool. Location is extremely noisy at the juncture of constant 24 hour traffic. The service in the hotel was woeful, very poor.

the bed was comfortable and the rooms clean horrible reception in the SPA ! - continuous disturbance in rooms by traffic noice - poor insulation! The bathroom was beautiful but with technical problems: plumbing not working (water blocked in the shower)

Nearest good hotel to the airport Reserved room not available before 18.00 h

Some of the staff are very rude

The room was clean and there was secure parking. We requested a single bed and the gave us two twins. For being a very friendly country as a whole, the checker hardly said a word to me. I think they were rude and we received a crappy room on the first floor because we bought through a discount site. It was impossible to get to the beach from the hotel, and the staff just pointed...we know the direction of the beach. None of the work out machines were functioning, wifi in the room did not work (you had to be in the lobby), and the atm machine was turned on.

The sea view The AC was so noisy and the room was old

Bed was comfortable. Hotel not at all as represented on pictures. Breakfast food wasn't fresh. Safe bet is yogurt! We ate a lot of it:-) Very disappointing.

Actually... checking out! We booked here to stay overnight between flights. We waited for the shuttle for about 50 minutes and finally got a taxi (15 Euro and they did not want to take us to the hotel as it was too close). Checking in took ages. At 2 am we were in our room (landed 11.30 pm), which was a junior suite with no towels (only small ones). Our travel mates were less lucky. Their booking was lost, they were given a room wich was already occupied, then a single room for three people and finally a room with no towels at all.

Only the location was good as very near airport Discourteous Manager

The location near the airport is perfect. The wifi is intermittent. The dining poor with limited options and badly cooked food. Had to argue with staff to get adequate towels and sheets that fit the bed.

Friendly, rich breakfast, easy to access, close to beach and rests.

Following both picks and description, we chose the Hyatt for our first night in Morocco. While the hotel looks beautiful, is centrally located, and has a nice pool and OK-ish gym (Technogym equipment but from at least 2 or 3 generations ago), we had several disappointments: 1) There was hair in our supposedly clean bathtub, 2) there was a half eaten meal, chocolate bar and half drunk bottle of water in our supposedly re-stocked minibar, 3) it took a call to the front desk and then another call 30 mins later to the manager to get 1) and 2) addressed, 4) on checkout the front desk clerk tried to charge us for the room and internet usage (which we tried to use but encountered an error), 5) there was mold on the shower head in the shower and the shower head in the bath had leaks that caused it to spray over the bathroom floor. In summary, not what one expects for US$+ a night. To be fair, the Director of rooms ensured problems 1 and 2 were fixed with our second call and accepted the feedback we have listed here, offering us an upgrade to a junior suite if we stay again at Hyatt, but I think with other international chains, e.g., Sheraton, Novotel in town for USD$ less, we'll try them next time.

view from the room to a noisy port; not the best value for money

The hotel is in a good location - close to the city center. The price was also good. The customer service wasn't very high. Some of the staff were friendly, but others seemed to give the impression you were inconveniencing them by asking for things.

untrained well staff, we ordered Panini to our room and we got an old unheated very small sandwich with unfair price and nothing offered to say sorry, i requested a cot bed then i found nothing

in center none

Location was close enough Ac did not work. Could not sleep all night. Hot and mosquitoes all over the place when I tried to open the windows. The staff took forever to even acknowledge and never fixed it. They would not offer me another room that wasn't filled with mosquitos.

the bed was comfortable and the sheeting clean. Had coffee to make in the room. Good airconditioning. The carpets were filthy.

The comfort of the room and lobby. The buffet menu for dinner should have had better and elaborate choices. The front office staff could have been more pleasant and courteous.

water chain is not in bathroom is not working water chain is not in bathroom is not working, bathroom light blinking, gel recipient difficult to get the gel,

Overbooked so they left us sitting in the reception area for an hour while we waited for transportation to their other hotel downtown. We had booked this hotel because it is about a 20 minute drive to the airport. The downtown hotel was 1 hour from the airport and $10 more on the cab ride. They did not compensate us at all for their overbooking, extra cost, our loss of time and inconvenience.