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very nice hotel with excellent staff the breakfast can be better
Clean and quiet, good service.
Poor breakfast selection
The lovely grounds (trees, bushes, flowers). Our original room had no natural daylight because of the trees and property outside the balcony, but the hotel staff were very accommodating in changing at room at our request.
Cleanliness of room. End of season blues. Were not advised of closed swimming pool, closed dinning room, closed bar, limited breakfast. Expensive for what was available. No local information re area /transport etc.
Very quiet area of town Room was a bit small and was not well located
The personnel was polite and friendly. Nice breakfast. The room and especially the bath was not very clean. The room was kind of uncosy - it was large and empty and the ceiling was pretty high.
Though the menu in the restaurant was limited the food was good and the staff helpful. Breakfast was also good. With a four lane toad and a main line tailway between the hotel and the sea it could hardly be called a seaside location. Equally these features detract from claims to a good view as did the Lidl supermatket next door. We would have liked to walk into Ancona but a 4 lane road with no footpaths I would not risk with English motorists, never mind the Italians. If I had been there on business it would have been reasonable, but not on holiday.
Location and comfort None
free internet, A/C, view of the sea, good free breakfast no internet in rooms, location
Free parking. Room. Location is acceptable only if you travel by car. Payable internet.
easy car parking bit expensive for what it is
For a single room it was better than I expected and the view was spectacular.
very friendly restaurant staff cost of any hotel in italy
Cleaness and staff helpfulness There is nothing to complain about the hotel has it offers an excellent price/quality ratio.
Beautiful location on a hill overlooking the sea. Very convenient position to take a ferry in Ancona. Rooms with sea view are somewhat noisy. Shut the window and switch on air conditioning is necessary
It is not walking distance from the hotel and walk on the hill was very tiering with the luggage
No charge parking
I was shure it is hotel. But it is motel. It is not easy to get this hotel without a car.
Location (quiet, close to city center, close to ferry departures) Poor road signals
Beautiful sea view. Ideal location to take a ferry from Ancona. Rooms with sea view are somewhat noisy. Shut the window and switch on the air conditioning is necessary.
Easy to find location, outlook on the harbour Room 127 very tiny ugly and not very well cleaned. I arrived at 1 a.m. very tired to call the staff and claim or ask to change room. At checkout staff did not say neither thanks nor goodbay.
We particularly enjoyed the friendly staff and as we met our friends here from London had an excellent stay here. Internet charges exorbitant. We have been traveling for 4 weeks around Italy and to pay E20 for one hour is certainly avbout 4 times more than we have paid anywhere else! Probably needs some minor upgrades to decor.
The hotel has a lovely view over the harbour. The breakfast dining area is pleasant. The staff were very friendly The hotel bedrooms desperately need to be upgraded.The basin had two cracks in it. The shower unit was tacky. The shutter tapes are nearly coming off the wall. The rooms are pokey
Excellent restaurant and in the center of city Internet expensive, did not work properly and not convenienent linked to TV. Could not connect portable DVD to TV for children entertainment
Good quality/price. Nice view on the sea. Quite village Close from october to April.
The hotel is located very close to the beach. Some balconies are huge. Some of the staff members do not speak any English.
the room was comfortable and we enjoyed having access and privacy to the outside. other than the problems with the key, we are thinking of returning for a short break in Rome later in the year, but need to ascertain how easy it would be toget into the centtre of Rome from the hotel.
It was close to the beech and town. No ammenities. I felt it was ocer priced for the accomodation provided
The staff was extremely helpful and friendly, and the hotel's location was very convenient to the lovely beach.
The comfprtable room and the helpfulness of the staff.
I found the Staff to be very helpful at all times, but the lack off cafe/buffet etc was not helpful [possibly due to out of season and number of guests]
friendly, helpful staff, great buffet breakfast, free internet use
Fully airconditioned at all times...value for money eating at the restaurant good service friendly and spoke english which is the most important think in interaction with people. Is a must. The entrance was odd facing at the side instead at the front and took us some time to find it.........
The hotel is right next to the highway, which is very convenient for all travellers with cars. It is easily found - right next to IKEA. Clean hotel, newly refurbished, polite staff, excellent value for money.
very good hotel compairing to the price, good room, good breakfast.
Close to motorway, easy to find. Beds comfortable. Breakfast abbondant although we had to eat in the foyer because there were not enough tables in the dining room for all the guests ( I believe the hotel was at capacity). Not sure where the four stars came from. can't say the room was extremely clean and you needed a book to read while waiting for the hot water to arrive for the shower.
rooms cleanliness, breakfast, staff
We stayed there one night on our way to Rome. The hotel seemed okay, but I wouldn't stay there longer than one night - it's in the middle of an industrial/commercial area. The room was clean and relatively large, breakfast was okay.
The pool and the friendly service The restaurant was closed, but the friendly staff proposed an excellent restaurant nearby
The hotel restaurant serves real good authentic Italian dishes.
Cleaness of the room and a very good breakfast
We came off the boat from Turkey and what a welcome surprise the hotel was, excellent welcome from staff and a very delightful evening meal in their restuarant. A shame we were too late to use the pool. Could not find any fault with this hotel adn would recomend to others
The view from this hotel is beautiful! The rooms have french doors that open out onto a balcony. The staff are very helpful and the rooms are very clean and comfortable. I would definitely recommend staying here.
Brilliant service, attention to details from staff, cleanliness, very good choice at breakfast, enjoyed the pool. Would have loved to stay longer...;-)
Cleanliness of the hotel, staff, general good atmosphere Very dissapointed that we did not know that the hotel only served breakfast, we had to go else where for lunch/dinner/supper,Very unsatisfactory for a 4 star.If we had known in advance we would not have stayed there.
Because it wasn't the "season" they did not have the air conditioning on but it was on in the lobby. We stayed there May 22. Regardless, we are the customer and wanted the AC on in our room.
Very clean and comfortable. Staff was very helpful
Good quality of hotel No Wifi in hotel
location, courteous staff who were very good at providing information, pleasant surroundings, comfortable room with balcony overlooking Adriatic The lack of a proper bar was the only thing I would criticise; we were also under the impression that it had gym facilities
The hotel was beautiful, the room was spacious and clean and the staff was extremely pleasant and helpful Not a thing
The Grand Hotel Passetto is a lovely hotel in a residential neighborhood a few miles outside of Ancona's business district. It is well worth the taxi fare since Ancona's business district is not terribly attractive and has few(if any) desirable hotels. The Passetto is an attractive building across the street from a park that overlooks the Adriatic Sea. The facility is very well maintained and the staff very helpful. The buffet breakfast was excellent. The hotel does not have its own restaurant but recommended one across the street where I enjoyed one of the best dinners I have ever had---and I have been in virtually every significant city and town in Italy. The Grand Passestto is the place to be in Ancona.
Panoramic sea view and short walk to city centre. Good restaurant opposite hotel.
The rooms are lovely with large balconies as well. Walk across the road to the sea front.