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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food quality at Qonaq Hotel?
Guests have described the dishes at Qonaq Hotel as the most delicious in Astana, offering excellent value for money.
How is the cleanliness at Qonaq Hotel?
The hotel is praised for being small and clean, with bright, clean, and functional bathrooms, making it a good value for short stays.
Are the beds comfortable at Qonaq Hotel?
While some guests found the beds too soft, others mentioned good beds and a nicely outfitted room, offering good value for money.
Is parking available at Qonaq Hotel?
Qonaq Hotel offers free parking and is very easy to reach from the airport, making it convenient for guests traveling by car.
What is the customer service like at Qonaq Hotel?
Guests have praised the friendly staff and the functionality of the rooms, but some mentioned a lack of service mind and information about the area.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests reported that street and neighbor room noise was quite irritating, so consider requesting a room away from the street to minimize noise disturbance.
Check Room Facilities
Some guests found the room facilities to be lacking, such as the absence of bedside lamps or reading lights. It's advisable to check the room facilities before settling in.
Consider Nearby Dining Options
While the hotel doesn't offer breakfast, there are numerous nearby dining places. Guests appreciated this convenience, so consider exploring the dining options in the vicinity.
Be Mindful of Bathroom Odors
A few guests mentioned that the bathrooms had unpleasant odors. It's advisable to be mindful of this issue and perhaps inquire about it before booking.
Easy Access from the Airport
If arriving from the airport, it's recommended to take a taxi for easy access to the hotel, as it is very easily reached from the airport.
Check Heating Functionality
During winter, some guests experienced issues with heaters not working, leading to cold rooms. It's advisable to check the heating functionality, especially during colder seasons.
Request Room Switches
If specific amenities are missing or not functioning in the room, consider requesting a room switch to ensure a comfortable stay.
Consider Noise Levels
The walls are not soundproof, and noise from the street and neighboring rooms can be quite noticeable. Guests sensitive to noise may want to consider this aspect when choosing a room.
Verify Payment Options
Some guests mentioned issues with payment methods, as the reception did not accept payment through booking. It's advisable to verify payment options in advance to avoid any inconvenience during check-in.
Check for Room Size
Some guests found certain rooms to be too tiny for two beds, with limited space for luggage. It's advisable to check the room size and amenities to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Qonaq Hotel is located at 50 Mangilik Yel Ave Qonaq Hotel, 4.2 miles from the center of Astana. Singing Fountain is the closest landmark to Qonaq Hotel.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Qonaq Hotel.
Yes, Qonaq Hotel offers free Wi-Fi.
Qonaq Hotel is 4.9 miles from Astana Nursultan Nazarbayev Intl. Qonaq Hotel is 4.9 miles from Astana Nursultan Nazarbayev Intl.
KAYAK scours the web for all room deals available at Qonaq Hotel in Astana and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Qonaq Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Qonaq Hotel.
Value for money | 7.9 |
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Distance to city center | 4.2 mi |
Nearest Airport | Astana Nursultan Nazarbayev Intl |
Distance to airport | 4.9 mi |