Pros (+) This was a super friendly hotel with exceptionally trained staff that was always there to meet your needs (with t smile). Also, great breakfast with made-to-order omelets and plenty of other food.
Cons (-) Closer to Wrigley (Ha)...
3 stars
Hyatt House Oak Brook
Photos of Hyatt House Oak Brook
Overview
The Hyatt House Oak Brook is located 20 minutes outside of downtown Chicago, making it easy for guests to access the city when they stay here. McDonald’s Plaza, the links at Oak Brook Golf Club, and many business parks and corporate headquarters are within minutes of this hotel, as well. The hotel offers 144 non-smoking guest rooms, which include 93 upgraded suites. Guests will enjoy free onsite parking and complimentary WiFi in all public spaces and guest rooms, as well as a complimentary grocery shopping service.
The Hyatt House Oak Brook also offers three options for guest dining, including the H Market for grab-and-go snacks and food. There is an indoor pool and a lounge area for guest use, as well as a 24-hour fitness center and gym. There are public computers in the common area for business and personal use, and the hotel is totally ADA-compliant, offering a number of accessible guest rooms. This is also a great location for small meetings and events, with just over 1,900 square feet of meeting and event space along with dedicated event staff.
The guest rooms at this hotel all include oversized work desks and ergonomic chairs, seating areas with optional sleeper sofas, flat-screen TVs with premium channels, private modern baths with deluxe amenities, and more. The suites and studios feature kitchenettes or kitchens that are fully equipped for guest convenience. This hotel has pet-friendly accommodations with an additional fee, with weight restrictions. Contact the hotel prior to making a reservation to guarantee the accommodation of your pet.
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Amenities at Hyatt House Oak Brook
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Free parking
- Business center
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Streaming service
- TV
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Valet parking
Outdoor
- Grill
Things to do
- Board games/puzzles
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hyatt House Oak Brook
8.8
Very good
680 verified ratings
Wonderful
435
Very good
101
Good
65
Okay
18
Fair
19
Mediocre
8
Poor
34
Summary of reviews
Guests say
Guests appreciated the delicious breakfast options and the friendly staff, but many were disappointed with the cleanliness of their rooms and the quality of service, leading to a negative overall experience. Issues like dirty rooms, hair in coffee cups, and poor room service were frequently mentioned.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.9 out of 10
554 reviews
7.6 out of 10
37 reviews
9.7 out of 10
3 reviews
7 out of 10
3 reviews
All reviews
Pros (+) I liked how comfortable the room was and the mini kitchen amenities in the room ( microwave, mini fridge). Proximity to highway and mall was good.
Cons (-) I did not like that breakfast ended early. Only one person at the desk causing for long lines. No designated person to service checks separate from those guest needing service. The staff was friendly however did not go out their way to deliver any exceptional customer service experience.
Pros (+) Location, breskfast
Cons (-) No locker in room, very poor management: asked for shampoo, took them an hour plus that after repeated requests The assistant manager was rude and unapologetic!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel offers three options for guest dining, including the H Market for grab-and-go snacks and food.
Are there any nearby attractions or points of interest?
Nearby attractions include the Czechoslovak Heritage Museum, Oak Brook Golf Course, York Woods County Forest Preserve, Ray A. Kroc Museum, Oakbrook Terrace Tower, Graue Mill and Museum, Oakbrook Terrace Village Hall, and Mayslake Peabody Estate.
What can I expect from the hotel's breakfast?
Guests have praised the breakfast, describing it as a great bonus and very good.
Is the hotel pet-friendly?
The hotel has pet-friendly accommodations with an additional fee, with weight restrictions. Contact the hotel prior to making a reservation to guarantee the accommodation of your pet.
What amenities are available in the guest rooms?
The guest rooms at this hotel include oversized work desks, ergonomic chairs, seating areas with optional sleeper sofas, flat-screen TVs with premium channels, private modern baths with deluxe amenities, and more.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchen
Consider booking a suite or studio with a fully equipped kitchen for added convenience during your stay, as mentioned by several guests.
Check Nearby Attractions
Take advantage of the hotel's proximity to attractions such as the Czechoslovak Heritage Museum, Oak Brook Golf Course, and York Woods County Forest Preserve, all within a short distance from the hotel.
Be Mindful of Noise Levels
Some guests noted that the hotel can be noisy at times, so if you are sensitive to noise, it may be helpful to pack earplugs for a more peaceful stay.
Consider Pet-Friendly Accommodations
If traveling with pets, contact the hotel in advance to ensure accommodation for your furry companions, as the hotel offers pet-friendly rooms with certain restrictions and additional fees.
Verify Room Amenities
Prior to booking, ensure that the room meets your specific requirements, as a few guests mentioned issues such as non-functional showers and outdated kitchen utensils.
Explore Dining Options
While the hotel offers dining options, guests also highlighted the variety of restaurants in the surrounding area, providing ample choices for dining out.
Plan for Breakfast Timing
If you plan to enjoy the complimentary breakfast, be mindful of the breakfast end time, as a few guests noted that it ended earlier than expected at 9:30 am.
Consider Room Refurbishment
Some guests mentioned that certain rooms may benefit from refurbishing, so if this is a concern, consider inquiring about the availability of recently updated rooms.
Utilize the Onsite Amenities
Make use of the hotel's indoor pool, 24-hour fitness center, and public computers, as these facilities were positively mentioned by several guests.
Double-Check Housekeeping Requests
If you have specific housekeeping preferences, it may be beneficial to communicate these directly with the staff, as a few guests experienced inconsistencies in housekeeping services.
Location
210 22nd Street, Oak Brook, IL 60523
What's nearby
- Czechoslovak Heritage Museum306 yd
- Oak Brook Golf Course0.6 mi
- York Woods County Forest Preserve0.7 mi
- Ray A. Kroc Museum1.1 mi
- Oakbrook Terrace Tower1.6 mi
- Graue Mill and Museum1.9 mi
- Oakbrook Terrace Village Hall2.1 mi
- Mayslake Peabody Estate2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt House Oak Brook
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $173 |
Average price (weekend night) | $214 |
When to book a room at Hyatt House Oak Brook
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 9.1 mi |
Everything you need to know for your stay in Oak Brook
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