Pros (+) Room service was great.
3 stars
Hilton Chicago/Oak Brook Suites
10 Drury Lane, Oakbrook Terrace, IL 60181, United States
Oakbrook Terrace, IL
See location+1 630 941 0100Photos of Hilton Chicago/Oak Brook Suites
Overview
The Hilton Chicago/Oak Brook Suites is the premier hotel for service, style and comfort. Find us at the center of the beautiful Oak Brook area commercial district with nearby entertainment, popular shopping venues, dining, and prestigious communities. We’re located 18 miles from Chicago, 14 miles from O'Hare, and 16 miles from Midway Airport. Entertainment/Culture: The adjacent Drury Lane Theatre and Events features Broadway-quality theater productions in an elegant 960-seat theatre as well as 35,000 square feet of flexible function space including a 19,000 square-foot ballroom. Shopping: We’re less than two miles from Oakbrook Center, a prestigious outdoor shopping destination featuring over 160 upscale shops and restaurants. Yorktown Center is a 10-minute drive. Recreation/Family entertainment: Local attractions including Brookfield Zoo, Morton Arboretum, Lizzadro Museum of Lapidary Art and Graue Mill and Museum are all within 10 miles. The Gardens of Cantigny Park can be reached within 30 minutes by car. Fine Dining: Discover a number of upscale restaurants in the area including Gibsons Bar and Steak House, Ditka's and Michael Jordan's Steakhouse which can all be reached within a five-minute drive. Sports: Oak Brook Polo Grounds, FMC in Westmont, Seven Bridges, Willowbrook and Addison Ice Arenas, and Stardust Bowl are all nearby. The Allstate Arena, home to Chicago Wolves is 17 miles away, United Center, home to the Chicago Bulls and Chicago Blackhawks is within 15 miles, US Cellular Field, home of Chicago White Sox, is within 20 miles and Wrigley Field, home Chicago Cubs, is 23 miles away from the hotel.
Latest deals for Hilton Chicago/Oak Brook Suites
Amenities at Hilton Chicago/Oak Brook Suites
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Seating area
- Telephone
- Privacy curtain
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Indoor pool
Parking and transportation
- Parking
- Private parking
Bathroom
- Bathtub
- Hairdryer
Outdoor
- Terrace/Patio
- Balcony
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Sofa bed
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Hilton Chicago/Oak Brook Suites
7.8
Good
507 verified ratings
Wonderful
264
Very good
57
Good
55
Okay
31
Fair
35
Mediocre
24
Poor
41
Summary of reviews
Guests say
Guests appreciated the spacious rooms and good location, but many expressed dissatisfaction with the cleanliness and service, noting issues like dirty rooms, rude staff, and a lack of attention to detail. Some guests also mentioned the need for renovations and improvements in facilities.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
252 reviews
8.1 out of 10
157 reviews
8.7 out of 10
7 reviews
6.5 out of 10
1 review
9.8 out of 10
2 reviews
All reviews
Pros (+) This was a very nice hotel. Friendly staff, clean and the rooms are awesome! Sheets/pillows/bed were all super comfortable and our daughter actually liked the fold out couch! Best she's ever slept on, she said!
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's standout amenities?
The hotel offers a variety of amenities, including a fitness center, indoor pool, and a hot tub. Additionally, guests can enjoy special diet menus, a snack bar, and a bar/lounge for their dining and entertainment needs.
How is the cleanliness of the hotel rooms?
While some guests have mentioned the need for updates and thorough cleaning in certain areas, many have found the rooms to be spacious, clean, and comfortable.
What are the parking options available at the hotel?
The hotel provides parking facilities, including long-term parking for a surcharge. However, some guests have expressed concerns about the crowded outdoor parking lot and limited spaces for handicapped individuals.
What can guests expect from the hotel's customer service?
Guests can anticipate friendly and helpful staff, although a few reviews have mentioned unwelcoming front desk experiences. The hotel also has multilingual staff to assist guests.
When is the best time to visit the hotel?
The hotel experiences high season in June and low season in January, providing guests with the flexibility to plan their visit based on their preferences and the hotel's availability.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
January is noted as the low season, which could mean fewer crowds and potentially lower rates.
Explore Nearby Attractions
The hotel's proximity to Oakbrook Center Mall and other nearby attractions makes it convenient for shopping and entertainment.
Check Room Cleanliness
While some guests found the rooms clean and spacious, others reported issues with cleanliness, such as dirty bathrooms and outdated living room furniture. It may be advisable to check recent reviews for cleanliness consistency.
Be Mindful of Parking Fees
Several guests found the parking fees to be high and inconvenient, so it's worth considering this additional cost when planning your stay.
Request Room Updates
Some guests mentioned that the rooms were outdated and in need of refurbishment, so if this is a concern, it might be worth requesting a recently updated room.
Verify Special Service Availability
Some guests noted issues with room service, cleanliness, and temperature control, so it may be beneficial to confirm the availability and quality of these services before booking.
Consider Security Concerns
A guest mentioned a lack of security cameras in the hotel halls, so if security is a priority, it's worth inquiring about the hotel's security measures.
Check for Noise Concerns
While some guests enjoyed a quiet stay, others mentioned noise issues, so it may be beneficial to inquire about the potential for noise disturbances during your stay.
Inquire About Breakfast Inclusions
Some guests were surprised by additional charges for breakfast, so it's advisable to clarify whether breakfast is included in the room rate.
Location
10 Drury Lane, Oakbrook Terrace, IL 60181
What's nearby
- Oakbrook Terrace Tower163 yd
- Drury Lane Theater189 yd
- Oakbrook Center Mall0.6 mi
- Oakbrook Terrace Village Hall0.7 mi
- Ray A. Kroc Museum0.9 mi
- Czechoslovak Heritage Museum1.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Chicago/Oak Brook Suites
Low season | January |
|---|---|
High season | December |
Average price (weeknight) | $129 |
Average price (weekend night) | $153 |
When to book a room at Hilton Chicago/Oak Brook Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Chicago/Oak Brook Suites
FAQs when booking at Hilton Chicago/Oak Brook Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Oakbrook TerraceGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 0.8 mi |
Nearest Airport | Chicago O'Hare Intl |
Distance to airport | 8.7 mi |
Everything you need to know for your stay in Oakbrook Terrace
Complete your trip
Popular destinations