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I appreciated the generous sized room, comfortable bed, large refrigerator, and overall nice facilities and staff. I found it convenient to have a gas station across the street to fill my tank, a McDonald's down the street for my morning breakfast sandwich, and it was an easy 10-minute drive to my son's university. Overall very comfortable and very convenient for my needs – the value best I have found in the area! I will be staying here again!!
The staff was so nice! Not very clean... was just a place to sleep but the area was sketchy.
it was close to my conference the next morning AC worked dirty they gave me a smoking room and the smell was terrible I booked a nonsmoking room water pressure was low in the bathroom parking was crowded bad neighborhood, poor lighting entrance was not clearly marked sheets had cigarette burns in them alarm clock was broken and sticky, apparently someone had spilled something on it you will not want to stay here more than one night
the only good thing about this hotel is the location. It's the closest hotel I could get to the downtown Chicago area without it costing $200+. If you're looking for anything other than that (clean towels, good service, comfortable bed, etc) you're not going to be happy. Everything but the location. Guy checking people in was rude, room was dirty, toilet had spent toilet paper and what looked like a cigarette pack wrapper in it when we came in. Just generally looked run down and dirty. Served its purpose, but wouldn't go back.
Was visiting Chicago and really only needed a place to sleep and shower. Stayed for 5 days and 4 nights. The hotel was much better then I initially thought it was going to be. Comfortable bed and a good size room for two people. The shower was huge which was nice. There was a decent sized tv with cable for at night when we returned to the hotel. I would highly recommend this hotel to someone that was more about being out and about during the day and relaxing to watch tv and sleep at night. One of the downsides to the hotel is there was no refrigerator. Also the parking lot was a very tight squeeze so I would suggest backing in to the parking lot right when you get there if you are going to be using the buses and trains.
My husband and I were traveling to see a concert and needed a place to crash. The staff was very friendly. The room waz very modwrn although not many ammenities; Coffee pot but no place to plug in, only 4 t.v channels. They have ample parkinf and were in walking distance to many restaurants
Mishawaka, IN No refrigerator! Was promised a room with 2 double beds but was given a room with one queen bed...not cool for 2 boys in their 20's!
Friendly staff, clean room, overall quiet. The coffee machine did not work in the room. I went down to main office to grab a cup and they were out!
The location and convenience One available power outlet if you need there alarm clock,very limited tv channels,small bathroom,very tight parking on one side.
Not a great experience. The night manager had difficultly locating my reservation at check in. I showed him my confirmation on my phone but was still treated like the error was my fault. I was tired and didn't want to argue so just took my key and headed to my room. This would have been the end but "my room" was apparently also someone else's room. This turned out to be to second time that evening that the "night manager" checked someone else into that already occupied room. When I returned to the office, along with the other guy, things we not handled well. We were told it wasn't his fault, it was the computer. He yelled at us and told us is it was no big deal, it happens all the time. Very unprofessional. Not a good experience at this hotel.
The area seemed decent. It was inexpensive. The room was small, but clean. The bed was comfy enough, but something else ruined my comfort. There was an incident that occurred where someone screamed up and down the hall at 8 in the morning. Hoping it was a one time thing, but it really scared me. The cops were called and resolved the issue.
price walls were thin, could hear the neighbors. room was only cleaned once in a 4 day stay
Staff was very helpful and attentive. Rooms were decent and good coffee in the morning. Stayed for an event in the area and the stay at Elk Grove was nice.
It was cheap. It was a dump. The room SMELLED AWFUL like someone had used way too much air freshener to cover a worse smell, I had to air the room out. The floors were fake wood parquet that was old and peeling up in spots. there were no amenities at all other than two small bar soaps. No fridge, microwave, coffee maker, hair dryer, NOTHING. fluorescent light in bathroom flickered for a full minute before it came on. I was so paranoid about bedbugs I did not let any of my clothes or bags touch the bed or floor. I unmade the bed and lifted the mattress up to look under it with a flashlight before i laid on it. When I was driving around I saw TWO other Motel 6's within a couple miles of this one, and they both looked a lot nicer. (I only saw the outside though) I ended up changing my flight home from a morning flight to the night before mainly so I would not have to spend a second night here.
The staff at the front desk was very friendly and efficient during check-in. The hotel is located at the intersection of busy roads- very loud throughout the entire night. Semis in the parking lot were constantly making noise. The room was not very clean- stain on the bed sheet, hair in the sink and shower, stains on the floor by the shower and on the wall by the sink. Pretty rundown overall. It was cold and you could not turn the temp higher than 65! Thin blanket and sheet on the uncomfortable bed. if you wanted to use wi-fi, you had to pay for it.
Nothing Everything, smelt terrible, neighbors kept me up all night. Bed was a brick I was hurting bad the next day, not free wifi, just gross I was afraid a cockroach was going to crawl on me any minute
I'll like to compliment Cecilia (front desk), Lupe (room maintenance), and Jose (shuttle driver) for their excellent service provided to us. They made us feel good and comfortable. Thanks to all of you. We really appreciate it. The room was reserved as non-smoking but had a terrible cigarette odor. Perhaps management needs to work a little bit on improving that. A few employees need to work on their customer service attitude; Lety (front desk) and Saul (maintenance) for example. They seems to be mad and upset most of the time. We noticed a bit of rudeness when asked for things. Other than that we had no complaints.
The location was good to the major interstates. It was good for the money I payed. I will stay there again. The pool was dirty, we found long hair in the bottom of the pool. The breakfast room was always crowded. Not many healthy options.
The shuttle was super easy to use. We could get right on the train to downtown and saved a lot of money this way. The shuttle driver Roberto was excellent In suggesting activities and areas to go to and areas to avoid. They were willing to work with us and the shuttle was always running. The front desk staff was also wonderful. The rooms were nothing fancy and breakfast was bad but for the money and for how nice the staff were and the location it more than made up for it.
Staff were super helpful! Everyone took the time to help us with our needs and gave us tips on places to visit, best modes of transportation, and events happening. The free 24 hr shuttle to and from the airport gave us easy access to anywhere we needed to go in the city and saved us money and time! Will definitely stay again! Pool/spa area was small and crowded. Breakfast was also crowded and made for long lines and wait.
24 hour airport shuttle this was the reason I chose this hotel. Left on time and no complaints at all no complaints this is a airport hotel so you knew what you were getting
Loved the friendly and helpful staff. Free parking and free shuttle to airport were the whole reason I booked here, but the room was very nice and clean! Not enough outlets in room
Loved having an indoor pool and hot tub, especially after a long international flight. The room and bed were surprisingly much more comfortable an spacious than the pictures made it seem and we had many tv channels to browse through. Being so close to the airport an without alternative transportation, it was disappointing that there was hardly anywhere to eat within walking distance of the hotel. There was a good pizza place or delivery, but our options were very limited. Also, the water wasn't the best tasting (may just be we are not used to Chicago water) and there wasn't really a microwave we could use anywhere other than the breakfast nook, which was closed off to us. Also, not having the option of anything for breakfast because we had an early flight was annoying. They should be used to early risers and have some sort of cereal or bread and fruit that could be quickly grabbed and don't require any preparation by the hotel.
The staff was friendly and helpful. The shuttle service was quick and convienent. It was sn awesome value. The room was sort of dirty and the facilities were a little sparse. A change machine would have been nice.
Very friendly staff, comfy beds, breakfast was good. My sheets and towels had stains on them, the AC was so loud I couldn't sleep, the carpet in my room was pretty gross and it was coming up.
Free air shuttle bus (time is also flexible) Staff are very kind and friendly non
Cheap enough to entice. Close to the airport so you won't miss your flight. Friendly staff. Very far from the city but I guess you'd expect that from an airport hotel. Rooms just clean enough to be bearable. Even though the breakfast is included, do not count on it at all.
Parking was spacious and plentiful. The room was very clean and the ladies that clean the rooms were very friendly and super accommodating. The rooms appear to be newly refurbished. The sheets and pillowcases smelled really, really fresh. The bed was uncomfortable which was bad enough. Noise from other rooms and the hall could be heard. The shower was worse. Most of the water going to the shower head did not come out of the holes which meant poor water pressure. It's the worst I've ever seen in a hotel. The toilet seat is very flimsy plastic that won't stay put. The television reception was poor as well. Though the room was non smoking there were smoking rooms at the hotel and I smelled it in the hall as we came and went. There was no microwave. Breakfast was a lot of bad carbs and uninteresting. This room was no where near what I expect for 69.00 + tax. Upon check out the person at the desk seemed a bit put out that I wanted a printed receipt. I could see why when he printed it. There was a mysterious charge for 127.00 which he claimed was for the room. Not true because I had prepaid online. I also pointed out to him that the charge only appeared under the CC column and not the "room" column. I'm watching my statement and if it appears I will promptly dispute it. We will never stay here again nor recommend this place to anyone.
The AC seemed to work. The room was filthy and torn apart. The handles on the dresser were falling off, the headboard of the bed was the wrong size for the mattress. We were in a nonsmoking room but there were cigarette burns everywhere: the comforter, the sheets, the pillows, the bedside table, the carpet, the bath tub.. etc.. You get two plastic cups and one tiny bar of soap. The TV was broken and sounded like aliens so we got to watch TV volume super low with the subtitles on.. They used shopping carts as luggage caddies. The staff wasn't friendly. We received the call that check out was soon and literally 30 seconds later a knock on the door with a rude woman asking "are you leaving???"
I liked that it was close to Wrigley Stadium and really easy to get to from the toll road.
The location is spectacular and convenient. I appreciate the costs and the available parking. The continenetal breakfast is cheap and that is the space issue. No real complaint.
The room and its facilities were excellent. staff very helpful and polite
I was pleased that there was a refrigerator in the room--much better than ice. A little worn-out.
The rooms were extremely clean and well tended, staff was receptive and helpful, and the location was good because the CTA elevated transit line to downtown Chicago was only a few short blocks away. The neighborhood is quite pretty and Lake Michigan parks are only a few blocks away.
I honestly liked nothing there... Smell in the room,the air-condition was smelly too,the bathroom was small and the hotel is too far away from city center.It was too expensive.
nice enough breakfast, good coffee a little raggedy
Locatione was good. Not far from the Red Line or the 147. Room was comfortable and clean. Staff was friendly. The room was a little loud. Some appliance made horrible noises the whole time.
Staff was very courteous and friendly. Room was quite small, but sufficient.
Construction noise ridiculous, bang bang all day long. Sinks not function. Poor
it was cleaner and quieter than I expected for the price no, it's a good value
Can not really say. Yes there was stains on the cover's. There was no shampoo just a small bar of soap only. We paid xx. dollars and it was very noisy all night. You think you would have small bottles of shampoo or cream rinse. One little bar of soap.
The room was clean and comfortable. I didn't like getting all of my stuff unpacked and walking down the block to a store only to find I couldn't get back in my room for about two hours. We were on a girl trip so that completely wiped out our first night. It also didn't help that they told us they knew they were having trouble with the lock but put us in that room anyway. Then they told us it would be twenty minutes for them to get the master key there since a staff member took it home and that ended up being another hour to hour and a half. They gave us a room to wait in but not much you can do since you don't have your stuff. They never offered any compensation for our time only kept telling us thanks for being patient.
Much nicer than the price would suggest. Clean updated rooms
Staff was extremely nice No pool, room smelled musty but except for the older carpet and the dirty bathtub the room seemed clean enough.
The room was very small for two bed to fit in the same room.
Super friendly staff, clean rooms and comfortable beds. Definitely recommending this place to anyone traveling through the Chicago area. This place bumped up Super 8's reputation in my book! Very satisfied.
It was clean and comfortable i would definitely stay there again