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Very friendly and helpful staff and owner. Only one chair in our room, but supplied extra on request.Really could have done with a small sette to watch TV.
The owner/manager was wonderful! She changed our rooms to larger ones after the first night. She also was helpful with information on how to take the train into Munich. The rooms were large and newly refurbished. The breakfast buffet was bountiful and varied. The hotel is an historic site built on an underground brewery. It was a little difficult to locate, due to road construction. Also, it is somewhat distant from Munich for city tours. There is no public transportation nearby and we had to drive to a train station.
Large rooms, great food and service. Directions to hotel inclluded road that has been removed so finding it was a terror. But once there, worth the trip.
New room interior, clean, restaurant. Lan seemed to stop after a few minutes of use.
Wonderful setting and building/group of buildings, excellent service and hospitallity, excellent food and drink, no
Things were very "gemuttlich", rooms were wonderful, food was good - there are non-Bavarian items on the menu, the breakfasts were very good, staff were friendly - a wonderful holiday!!
the best breakfast ever,polished,professional staff,great food in the weinstube,free wifi,free parking and breakfast.a 5 star experience they ran out of maps to the city and the light bulbs in the room are too dim,minor complaints for a terrific hotel.great value
The food. Another best part is, the internet is free, whereas most of the Germany hotel are with charges. Increase items (tooth brush) in the room will be more appropriate rushing guest with only one night.
- reception is nice - room view is good. - far away from city - no air conditioner - bathroom may be better - restaurant has no various choices.
The room is nice, clean and comfortable. The breakfast is excellent, wonderful selection of delicious and healthy breakfast. Good selection of delicious international and german food.
Excellent service and delicious breakfast!
great breakfast, nice large rooms, clean construction outside hotel, limited parking
Though we booked a regular double room it was upgraded to a beautiful suite, very modern and very cozy with the roof terrace. I wished we stayed more than one night. Breakfast was superb, excellent selection and very good choices. The hotel is outside the old town and without a car it would be challenging to get there. It has to be clearly stayed in the description of this hotel that it is away from the old town (about 5-10 min drive)
Very friendly staff who spoke English. It looked like it had been recently renovated on the inside and they were now working on renovating the outside. Beautiful hotel and very good value. In May, 2007 there was construction on the street outside the hotel which made it a little difficult to get to, but it was still worth staying there.
Extremely clean, tidy and staff were very helpful. The breakfast was amazing - we highly recommend this hotel and would go back! nothing
This hotel is very good and the breakfast is perfect.
The room was exceptionally large, clean and due to the hotel's location, very quiet As in most hotels, parking was available but tight. Few eating facilities in the immediate area.
NIce quite hotel with easy access to all types of public transport to get to central Augsburg. Nothing really to do once you are at the hotell as nearly every tv chanel is dubbed in german and not much in the hotels close sorounds
nice staff, good breakfast the rooms are not very clean and nice, however they are quite sufficient if you don't have any "high requirements"
The satff is really friendly and helpfull. The room was clean.
Could not get anything to drink after 10:30 hours.
Excellent location, close to the centre but also very conveniently situated on the Romatische Strasse. Massive breakfast with lot of options. Pleasant staff.
The hotel was convenient to sites and restaurants. Very nice breakfast. No.
Very centrally located, easy to be found Most of the rooms have renovated furniture, some no and do not respect the not smoking policy..
Hotel close to railway station. nothing
Everyone was very friendly and helpful- answered questions, directed us to sights, printed info we needed, etc. Nothing
Bed covers made us sweat - suggesting that this may be due to the material consisting of artificial rather than natural fiber (such as cotton)
That we could check in 24/24, the family room was perfect.
Clean room and good location. breakfast was a little expensive
the postion in relation for sight seeing was excellent.there is a lot to see in augsburg and the surrounding area.The hotel is very near to the tram station and about 10 mins from the train station Iwould have liked the hotel to have a restaraunt for an evening meal.
ease of parking, availability of restaurants in different price ranges, location.
The staff were very helpful and resposive to client requests. No.
Good central location, easy walking distance to sights. Helpful, attentive staff; excellent Sunday buffet brunch. After arriving, we extended our stay for a third night. Process for internet access through a contract vendor was clunky; full 24 hour access expensive. Some staff unaware of procedure to offer full access, offering only 30 minute cards.
It is very relaxing and beautiful!
Quality and size of room and bathroom
the rooms were large and it was situated in a good location some staff needed to realise that not all australians cannot speak german
Very friendly staff. Very good breakfast.
Location Carpet was stained and dirty, the pictures on the website did not match up to the actual rooms.
A little more expensive than most in Augsburg, but well worth the little extra. Central Location and a good Bistro.
Localização. Extremely arrogant and unfriendly staff, bathroom curtain in the window (without privacy ,..., uncomfortable), heating did not work, problem to exit the parking lot (car and truck stuck because the reader did not work and the staff were arrogant), expensive internet, Breakfast bad, shower / tub floor watering.
Huge room. Very clean. Nice Staff.
Large room but very brightly painted (not to my taste). Almost no parking availability.
Very close to old city centre. Staff speak fair English. No resturaunt
The Location and the staff's recommendation of a restaurant.
Good location, large 3-person room. The hotel smelled throughout of either old water damage or something that permeated throughout. We asked for a non-smoking room and what we got smelled like a room that had had a smoking party in it - recently.
Spacious room, good location close to restaurants, shopping, and train station within 10 min. walk. Took local bus when we had luggage.. The best breakfast buffet on the entire 4 week trip!
Hotel has a good location and is only a few minutes from the shops, bars and restaurants. Although there is limited car parking there is a car park just around the corner. Hotel also has a small bar and they provide a good breakfast selection. Only down point is that there is not a restaurant in the hotel but as the location is good there is lots of choice for eating out.
Great service, huge rooms, perfect location I wood prefer to have separate shampoo in the bath
The staff were very friendly and all spoke very good English
The hotel management and staff were excellent! The rooms were nicely appointed, and the decor through out the hotel was very nicely done.
Quaint little hotel close to the heart of Augsburg. Excellent restaurant, helpful and gracious staff. Nice "extra touches" like fresh fruit in our room made this a very enjoyable stay.
Excellent service by personnel. Room was very nice, but not fantastic. Location is good for downtown Augsburg visits. Breakfast was excellent, and plenty of bio food for eco-freaks! Noise on adjoining street with cars and streetcars! Come in the winter when you don't need the windows open! Having read previous reviews, I had requested a quiet room, but apparently the discounted rate excluded me from this possibility. Food was not as good at the evening meal as I would have expected from a 4-star Romantik Hotel. Room and service were excellent, however.
The staff was very courteous when checking in/out. Meals served at the restaurant were very good. Parking was convenient.
This hotel was close to the shopping area and trams where available right outside. The staff were friendly and breakfast was very nice. Private parking available downstairs with limitations. Situated on a corner with heavy road noises with an irish pub close of proximity. No air-conditioning available and WiFi range limited. Beds uncomfortable.
We looked the very comfortable room and the excellent breakfast. It was easy to get about to other places from there.
We liked the location of the hotel. An easy walk to all the tourist attractions or a tram 100m away. Staff were very friendly & helpful.
Very good rooms, food, staff
A very pretty hotel, centrally located. Friendly staff
sauna facilities, spacious rooms no included breakfast, no included wireless, they've booked the credit card before my arrival
The view from the room's balcony onto the city and its surroundings, the proximity to the city center, the free "wellness" facilities, very friendly personnel, copious breakfast with free sparkling wine
The ambience was superb, the room and view were superb. The cushions were too soft. Very very very expensive breakfast.
Perfect view if you pick up room at higher floor facing the park. Don't take rooms on the 3rd floor - problems with conditioning/heating.
Large room quiet and comfortable
Excellent hotel, good facilities. Due to unavailability of the room as reserved, a free upgrade was made to one of the superior rooms on the top floor. Restaurant is OK, waiting time is however too long. Pricing of drinks (EUR 9,- for a glass of ordinary house wine) is over the top and not value for money.
Simple, classy hotel When paying, I believed the exchange rate used of 1.40+ on US Dollar on Saturday the 2nd to be a bad rate
Dorint hotel was very comfortable and clean. Extra bed had been prepared in our room as requested Breakfast was excellent with hot food cooked to order. Overall very good value for money. Would recommend this hotel Was a little far from the town to easily walk there. We ate in the hotel which was fine (burgers and fries from the bar menu)
Well organized, friendly staff. Expensive breakfast, internet charged separately.
The interior design and decoration of the room and certainly the view of the City of Augsburg from the balcony of my room in the 9th floor. When I asked for two separate bills one of which would go on my employer's account and the other payable from my own pocket, the staff of the reception desk was very helpful and attentive in issueing both bills. International phone calls from your room are excessively costly. So be careful and think twice before you dial any number outside Germany. The thing is that the computerized phone call tracking system of the hotel does not tell you how many minutes you have actually talked. It only reveals the phone number dialed, when it was dialed, and how much charge is applicable to it.
Good hotel that suited my needs. Friendly staff and comfortable room. Provision of PC in lobby with free internet access. Good evening meal and excellent wide ranging selection for breakfast.
comfort room, very good breakfast, free internet in the lobby, clean.
staff was great - they gave us each a free drink for the bar after arrival - had an outside patio to relax on - food was very good - we had a relaxing night and a very good breakfast - until 11 on weekends so it was perfect for a late departure. would stay again!!
Got a free drink in the hotel restaurant. The breakfast was sufficient, even fresh salmon available. Ideal for ppl travelling with cars.
Great Hotel, great breakfast,great service, the room looks very new and clean. Love this hotel
The huge Room and the friendly stuff as well as the food of the Chimera Restaurant that belongs to the hote.
very friendly staff, adequate price level, good breakfast
Good Clean comfortable and affordable
There was excellent breakfast.Rooms was clean.The garage in the underground I appriciated. No,It was good.
They have Laundry service N/A
size of room Swimming pool breakfast no
Cleaness of room, staff is freindly and helpful bathroom is a little bit small/narrow
This hotel is absolutely superb. Comparing to the price, this hotel serves almost everything they can do. I had stayed in 7 different hotels along romantic road trip course, I am sure that this hotel is the best.
Quiet room, excellent location room was distributed on two different levels connected by an internal stairs: wardrobe and armchair was in the lower one while the bed was in the upper one
Quiet central location Mattress appeared to be a little tired
Loved everything about this hotel. We stayed here and took the train to Munich for Oktoberfest. They called taxi, it arrived in less than 2 minutes and only a 7 euro fare for for people to train station. Will use this hotel again if ever travelling to Augsburg. We arrived for Breakfast on Tuesday morning around 9. Sparse selection compared to 8:00am on Monday morning.
beautiful large room with astonishingly big bathroom nothing
Not too far out of the centre of teh town and in easy walking distance. Very comfortable small hotel with breakfast only. Small, but fee mini bar was a nice touch. Nice garden to have breakfast in. Only one waitress on at breakfast so buffet emptied quickly and was slow to be replenished.
The attention and cordiality of the staff, the services provided (free internet, business services and good breakfast). Check out time at 11h - too early.
we enjoyed our visit--doable from the train station, nice city, had a good time.
The room was a reasonable size and very clean. The hotel is perfectly situated for rail travellers, and you also get a free city travel pass for the duration of your stay (very useful when the weather's not so good!)
Convenience for transportation and reasonable price. Staffs are nice.
great location - very close to Augsburg Hbf (less than 5 min by walking). staff know what guests want. nothing
No bar, No restaurants. Nearest restaurants at 10 min. walking
It was rather difficult to find the hotel
I liked the hotel in proximity to the train station. I found this very helpful. I found the hotel clean, reasonable in cost, with a cordial and professional front counter staff.
Proximity to the train station the size of the beds, the hard mattress, the amount of towels given, basically it wasn't very comfortable ot stay in.
Affordable, close to train station and clean. ;:No Air Cond. Hot at night.
Friendly staff small showers
The room is clean, the location is good if you need to travel alot, which is 30 sec from the hauptbahnhof and 3min. tram from Koenigsplatz. The reception are nice and speaks good english. Too expensive breakfast and no wi-fi at such business type hotel.
a very good hotel, good location , very freindlay staff , the price is not bad . it needs an air condations , in the summer .
the breakfast 1- poor facilities you dont feel you are in four star hotel at all
Internet svc. was available only if you'd pay additonally.
The staff is very friendly and competent, rooms are clean-nice bathroom/shower. Good breakfast. Plenty of parking. Excellent value for the money.
The hotel was very comfortable and the staff helpful and polite. Good Garage, free of charge, for the guests.
Free parking in secure parking lot. Modern 'light and airy' feel to hotel. Excellent family room with second bedroom and proper beds. Breakfast buffet. Somewhat 'out of the way'. There was an open air bar / cafeteria just outside the hotel, but the general area seemed short on places to eat and drink. Reception is not 24 hours (your room key allows entry to the hotel after reception has closed).
Hotel was better than I expected. Very clean. Comfortable room, comfortable bed. Great breakfast buffet included in our room rate. Free garage parking with direct access to the hotel. A couple of restaurants in the area. AC is not common in Germany and we stayed here during a very hot spell, would recommend that the hotel provide fans in the room to make the stay more comfortable during the summer months. Already planning on staying here again on our next visit to the area.
They have a good structure and confortable rooms
Rooms are very nicely decorated, excellent breakfast buffet, good sauna and massage service, excellent value for money
The hotel was comfortable and good value with good facilities. Breakfast was good with a very varied choice. The centre of Augsburg is easy to reach by tram which passes the end of the road. The staff were very courteous and very helpful, particularly the young dark-haired Receptionist. It has a lift and small swimming pool which, unfortunately we didn't have time to use. A bit difficult to find down a small side road. Expected it to be less 'urban' that it was. The outside which looks very tired does not bely the interior, once lit!! Automatic economy lighting gives a first impression of it being very dark and gloomy. Parking is free and available on the street outside but very limited spaces. There is only one restaurant within walking distance whiich was very good ( The Berghof)
Nice, Quite, nice facilities, friendly atmosphere no
Staff were very helpful and always smile. Breakfast selections are good. TV room does not have CNN station or any English channel.
friendly stuff, clean room There was a sort of mechanical noise (presumably coming from the radiator) during the whole night. That was really annoying (was pretty difficult to fall asleep)
rich breakfast, sauna and pool free of charge, definately good value for money, cosy and tastefully decorated rooms no restaurant
This was an unexpected surprise. The hotel was situated in a quiet residential neighborhood. Very homey & comfortable It was a bit far from town, but there was an excellent tram service
the room is clean, bright, quiet and comfortable. nothing.
Courteous service, good meals I would appreciate if there was a kettle and a mini bar
very dirty carpet, no internet access
We had been to visit the Dachau concentration camp memorial, hence choosing Dachau to stay for the night. The hotel was fine for this purpose, friendly staff at reception, with a bar for coffee/nightcap later. Handily located for short walk to local restaurant, though you might need a car/catch bus into the main town centre. Room and breakfast were both adequate. Safe car parking underground was provided at daily rate. Bed was comfortable. Free internet access a bonus. Was slightly surprised that, as a 4* hotel, it did not have its own restaurant for evening meals.
Staff were really helpful and breakfast was excellent Room was too hot and lift was broken
Ideal location for touring both Dachau and Munich. It is a 5 min. walk to the train station and 20 min. train trip to Munich. The outside of the hotel is not impressive but the room was one of the nicest we had in Germany. Excellent breakfast buffet.
Located in the heart of the town, next to lots of stores. Room was very clean, neat, and beds were very comfortable. Wonderful breakfast buffet--the best we've had on our trip! A very nice place to stay! No complaints at all. Parking is a problem, but they do as well as possible. The parking garage is underground and maneuvering is tight.
Central location and very accommodating staff. Noise from traffic was excessive as our room was on hotel front.
We were very pleased with the helpful staff and impressed by the morning breakfast buffet. Dinner dining options were very limited
The staff was very friendly and helpful. Internet was included free of extra charge. The hotel is within walking distance to the Train Station and the older part of the city. We couldn't turn off the heat, and the room had no real air flow.
Good location in Dachau nice clean rooms & bathrooms Parking available but convoluted to use & access since in a basement gated parking garage late check in was awkward -probably because of holiday season
comfortable bed and clean room. Quiet atmosphere.
The newly refurbished hotel was very clean and comfortable and my room had everything I wanted, including great free internet access. The breakfast was particularly tasty!
Hotel was very nice,staff friendly and breakfast excellent.