Extended Stay America - Omaha - West

Pros: Location

Cons: The cleanliness , tub ,toilet , kitchen sink .. Microwave and dish washer I can go on , I will never go back

Pros: They changed their policy of accepting debit cards as a form of payment . i lost 115.00 due to hotel not wanting to refund my monies. I am a perks reward customer i recommend them all the time to friends and family.

Cons: Customer service

Pros: The room was lean and the floor plan was acceptable. The hotel itself was having some type of renovation done, as the elevator was padded for freight.

Cons: We found the bed to be very hard and the sheets made your skin sting when you slid your arm across them (from low thread count) The breakfast was packets of oatmeal, granola bars and coffee (but the coffee WAS really good!) Don't plan on a breakfast meal

Pros: Convenient location and wonderful staff

Cons: We asked for indoor pool and full breakfast and your booking provided neither. We were also assigned a smoking room and you did not follow our search guidelines.

Pros: The room was clean and spacious. Would be good for extended stay with full kitchen. You have to ask for dishes and coffee maker, etc.

Cons: Room smelled very strong of curry. Amenities (such as breakfast) were bare bones at best. Bed needs to replaced, it was a little lumpy.

Pros: Good water pressure in the shower

Cons: The heater was very noisy and didn't work right. This hotel should not be able to list 'Free Breakfast' as a benefit. A granola bar and hot water is not breakfast. It is very misleading to say they include a free breakfast when don't have a real one.