Hilton Grand Vacations at SeaWorld

Reviews

Show reviews that mention

+

activities for kids	in 35 reviews
close to sea	in 33 reviews
dvd rentals	in 11 reviews
friendly staff	in 180 reviews
great location	in 120 reviews
great place	in 22 reviews
hot tubs	in 41 reviews
loved the room	in 281 reviews
main lobby	in 12 reviews
pool area	in 202 reviews
pushy with sales	in 13 reviews
room door	in 34 reviews
theme parks	in 26 reviews
time share	in 85 reviews
washer and dryer	in 21 reviews

Excellent

Apr 2019

10.0

Room was spacious and clean. Pool area was great with lots of activities. MeMe at the front desk was very nice and helpful.

I really can’t think of anything, great experience all around. When we return to Orlando we will stay here again.
Good

Feb 2019

6.5

The pool was nice a lot of restaurants

When we first arrived everything was great, good customer service. Except they put a $100 hold on your room as a security deposit - which I thought was weird cuz I’ve never had that at a hotel. The reason I gave it 2 stars & REALLY didn’t like & completely ruined the stay for me was the gentleman Craig that stands by the sealife ticket sales counter. The check in ladies told me I’d have to talk to Craig for our car parking voucher. Craig was super nice & talkative until he asked my fiancé & I what we make annually in income & what we do for a living. Then went on about how we would be eligible to sit in on a 90 min talk to be able to get our hotel stay for free. Said that they would be able to give us a $120 gift card after the 90 min speech & that we would get a free stay anywhere in a Hilton hotel on top of that. Then asked if we’d be okay for the 8am, we told him yes so that we could just get to our room & swimming. But then he asked for a credit card right then & there & I thought that was weird & realized it was to try to sell timeshares obviously! So we declined the offer & Craig all of a sudden got VERY rude with us & kept asking us “why you just said you wanted to come & now you don’t ?? What changed ?? I’m confused cuz you just said you would do the 8am one. So you’re saying one thing & now the other. ” He kind of smirked in a rude way & after we said no again he didn’t even make eye contact again & handed us our car pass, rolled his eyes while looking down & very unenthusiastic told us to enjoy our stay while shaking his head in disbelief at us. It was super unprofessional. Because of that we won’t stay at a Hilton while traveling again..
Excellent

May 2018

10.0

Greatvalue

Pool area is relaxing. There are 2 main pools with another kiddie pool and 2 hot tubs. Restaurant/ bar by the oool serves good food and drinks. Staff have been really pleasant and helpful the entire time. Films outside for the kids and free video rental in the rooms.

The shop is handy but really expensive. I suggest doing any shopping for snacks, booze, Sun creams etc at the local pharmacy about 1/2 mile away. Shop does make pizzas though with free delivery.
Good

Mar 2018

7.7

Good Value for Price but Not for Someone Seeking Quiet

Good location and price, nice pool/play area for families with children, decent bar area with regular bar food menu

Late check-in with no apology, adjoining rooms allow for substantial noise in other room, quiet pool noise level not enforced with louder kids there, biggest thing is that THESE ARE TIMESHARE units - ensure you realize this so you do not get suckered into the hard sale and offer of "free breakfast" for your time.
Excellent

Sep 2017

10.0

Lovely resort

I liked the pool area because it was very lively and full of people.

N/A
Excellent

Apr 2016

10.0

Great pools, great price.

No complaints!
Excellent

Apr 2016

9.4

great resort

pools room beautiful

nothing
Good

Apr 2016

6.2

Quick trip

I stayed at SeaWorld for 3 days in March. The resort is beautiful and the staff was friendly.

The "shuttle" to SeaWorld and Aquatica was horrible.it was a city type bus. The bus only went to the hotel 1x per hour and on the way back stopped at 5 other hotels, before the Hilton. It was a 10 minute walk to and from SeaWorld but a 35 minute bus ride.
Good

Oct 2014

8.0

Staff was super nice, and the room was comfortable and clean.
Excellent

Aug 2014

8.3

Very good hotel and location. My suite was very spacious and quite.

Nothing

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