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Located at Universal Orlando, Loews Portofino Bay Hotel is just steps away from some of America's favorite theme parks, making travel to Orlando fulfilling and fun . This Universal Orlando hotel offers a convenient and accessible place to stay while you explore this citys vibrant cultural scene, watch professional sporting events, and peruse gorgeous nation...
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Located at Universal Orlando, Loews Portofino Bay Hotel is just steps away from some of America's favorite theme parks, making travel to Orlando fulfilling and fun . This Universal Orlando hotel offers a convenient and accessible place to stay while you explore this citys vibrant cultural scene, watch professional sporting events, and peruse gorgeous national parks and sandy beaches . Just 15 minutes from the Orlando International Airport, this deluxe hotel offers easy access to surrounding restaurants and attractions for easy family travel . Experience the sights and sounds of the Italian Riviera at Loews Portofino Bay Hotel at Universal Orlando
Enjoy a host of resort activities, from swimming to spa to golf . As a deluxe on-site hotel guest, you will skip the regular lines at participating rides and attractions with free Universal Express access in both Universal Orlando theme parks . It is the fastest way to ride . Enjoy unparalleled access all day long, as often as you like, just by showing your hotel room key card at each express entrance . For your dining pleasure, the resort also offers eight restaurants and lounges and 24-hour, in-room dining .
Savor the European luxury of the elegant guest rooms . Inspired by the picturesque Mediterranean seaside resort, this Orlando luxury hotel is a romantic getaway reminiscent of sunny days on the Italian Riviera . Every guest room features authentic Italian furnishings and marble accents . Families appreciate special themed kids suites with an adjoining entrance for parents and plenty of room for everyone . Rooms also offer wireless high-speed internet access (fee applies), amenities for disabled guests, desk with chairs, 42-inch flat-panel TV, a coffee maker featuring Emerils gourmet coffee and teas, a refreshment pantry, bathrobes, daily newspaper delivery upon request, an in-room safe, and much more .
Enjoy a host of resort activities, from swimming to spa to golf . As a deluxe on-site hotel guest, you will skip the regular lines at participating rides and attractions with free Universal Express access in both Universal Orlando theme parks . It is the fastest way to ride . Enjoy unparalleled access all day long, as often as you like, just by showing your hotel room key card at each express entrance . For your dining pleasure, the resort also offers eight restaurants and lounges and 24-hour, in-room dining .
Savor the European luxury of the elegant guest rooms . Inspired by the picturesque Mediterranean seaside resort, this Orlando luxury hotel is a romantic getaway reminiscent of sunny days on the Italian Riviera . Every guest room features authentic Italian furnishings and marble accents . Families appreciate special themed kids suites with an adjoining entrance for parents and plenty of room for everyone . Rooms also offer wireless high-speed internet access (fee applies), amenities for disabled guests, desk with chairs, 42-inch flat-panel TV, a coffee maker featuring Emerils gourmet coffee and teas, a refreshment pantry, bathrobes, daily newspaper delivery upon request, an in-room safe, and much more .
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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Designated smoking area, Express check out, Gift shop, Hot tub, No smoking, Non-smoking rooms available, Parking, Pool (outdoor), Restaurant, Room service, Safe, Sauna, Storage available, Wheelchair accessible | ||
| Activities | Fitness center, Game room | ||
| Services | Babysitting or child care, Beauty salon, Business center, Car rental, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities, Spa | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets allowed | Landmarks |
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Star Ratings
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Excellent, 1,141 reviews across the web | ||
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| Service | 92% found the | |
| Pool | ||
| Room Size | 84% thought | |
| Beds | 79% said the | |
| Room Cleanliness | 71% said | |
| Price | Price is tolerable. Only 52% of guests had positive things to say about it. | |
| Old/New Facilities | For only 52%, the | |
| Internet Prices | 51% thought it was | |
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Excellent 8.9,
Overall rating out of 68 
reviews
reviews
Excellent 10.0
Sep 6 2012
Posted by Uragem
Stay here and skip Disney. When you stay at a Universal resort, you receive fast passes to Universal theme parks to go to the front of the line. The park also opens one hour early for guests. We went to Harry Potter early and there were no waits, no crowds and no stress! The next day we spent $50 each way for a cab to take us to Disney. It was so crowded and there are no fast passes except for 2 hours and you have to sign up at the ride-confusing! What a grind!
Excellent 10.0
Jul 21 2012
Posted by Scouty
Arrived early, was told room would be ready in 1 hour, I said no hurry we're going to park and I wouldn't mind waiting for better room if availble. Was upgraded to larger bay view next to boat shuttle(4th floor west wing). Excellant service. Professional staff. Very happy with our stay!!!
Poor 2.0
Jun 8 2012
Posted by EXPECTINGVALUE
Charges for everything--wasnt allowed to use fitness center although asked at from desk and was told yes,didnt like dining alongside of smokers and dogs...although they have theyre own areas,staff didnt enforce this. Didnt change my sheets the entire 4 nights also! Some items deemed 'complimentary' but actually were not. Went to the Hotel in 2008 and it was MUCH better! Now, the paint was peeling,plaster cracking,rips n the carpets etc...Very disappointed indeed. The kicker was the Chef at the Trattoria whom had a serious attitude problem cooking for guests. Made me very uncomfortable to ask for anything from him,and his cleanliness was poor. Left very unhappy. Pool staff was the best service ever.
Excellent 10.0
Feb 17 2012
Posted by choirboyz
This is truly a resort not just a hotel. It has great amenities and the dining is fantastic. From a small intimate Bar American to Mama Dellas family style dining, to Bice a romantic dining experience second to none...Portofino has it all. The ease at which you can walk to the parks along beautifully landscaped paths or choose the river shuttles which run often enough to please the most discerning guest and is most appealing. During the early evening the Piazza is filled with activity whether it be a concert from an overhanging balcony or a scheduled festival with full band, food and wine...it is a great place to relax and enjoy your time in South Florida. I will not stay anywhere else...the staff is so accomodating and sincerely firiendly....I was impressed. My young daughter was intrigued by the multiple pool areas and the service at the beach pool was superb. We had dinner at Bice before the Anrea Bocelli concert at the Amway center and I can truly say my wife and I will never forge...
Poor 2.0
Jan 12 2012
Posted by JackE
'Relocating cats' means taking them to the POUND??? Never again will ANY of my friends and family members darken the doors of ANY of your hotels.
Excellent 10.0
Jan 12 2012
Posted by LOVIT
The made our experience excellent, we had a great time and in every aspect they exceed expectations, first time we spent vacation @ Loews & we loved it!! We already are planing our second trip!
Okay 6.0
Jan 11 2012
Posted by Travel2Muc
The food was exorbitantly priced, but OK. The room was expensive and OK. The internet service was expensive $10/day and slow. I declined to obtain 'premium' internet service for $15/day. The value for money can be summed up by the $7.00 per bottle water offered in the rooms. The only reason to stay at this hotel is the early admission to Islands of Adventure and for the Universal Express privileges when the parks are busy.
Okay 6.0
Jan 6 2012
Posted by Lishi
The Portofino Bay Hotel at Universal Studios is certainly one of the loveliest hotels I've stayed in. However, there is an ugly core that I noticed almost right away. Upon checking into my room, I decided to open my laptop and double check the Universal parks' closing times for the day, and look at the Portofino's restaurant menus to decide where to eat afterwards. I then discovered that internet access was a service I had to pay for. I decided that I could find out this information easily enough by calling around and asking, but I was very disturbed by the hotel's high charge for such a commonly complimentary service. The ferry service from the hotel to Universal CityWalk was wonderful and convenient, and the fact that you can get into the Wizarding World of Harry Potter attraction at Islands of Adventure an hour early while staying at this hotel was fantastic. I also cannot overstate how useful it was to automatically be a part of the Universal Express program and skip lines at most...
Excellent 10.0
Nov 19 2011
Posted by Melodie
My husband & I were looking for a good deal for a short getaway and we definitely found it at the Portofino Bay Hotel at Universal Studios in Florida. Beautiful atmosphere, very nice rooms. Beds were unbelievably comfortable. I'm one of those people who usually has a very hard time with hotel beds. Not at this place! They were great. Very attentive staff, too. I've recommended this hotel to everyone I know considering a trip to Universal Florida!
Expert Reviews
"A re-creation of the exclusive Italian fishing village, right down to the jut of its ferry dock and the rusty hue of the buildings, Portofino Bay has some of Orlando’s largest rooms (at least 450 square feet apiece), with terrifically soft beds. The 750 rooms, decorated in a combination of Italian-villa and southern-plantation style, have curvaceous, carved- and inlaid-wood headboards and armoires, and elegant fabrics. It’s no more than a 10-minute remove from the theme parks; however, the hotel is less suited to families than..."
read more on Travel + Leisure
"Sumptuous and elegant, with cobblestone streets and goose-down duvets, plenty of pillows and chenille throws in the earth-toned rooms, and sidewalk cafés around a central lagoon, this resort evokes the charm of seaside Italy. There are three pools, including a family pool and two quiet pools surrounded by grass, palm trees and a peaceful bocce court, the outstanding Mandara Spa and supervised children’s activities."
read more on Lonely Planet
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10
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Loews Portofino Bay Hotel at Universal Orlando
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Air-conditioned
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