Overview

Hotel New Otani Osaka

1-4-1 Shiromi, Chuo-ku, Osaka, Japan
+81 669 411 111

$118+

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Rates

Overall guest ratings

8.6/10 Excellent
Based on 3,258 reviews
See all reviews

Review highlights

  • 10.0
  • 8.9
  • 6.1
  • 6.1

Good to know

  • Professional service
  • Friendly service
  • Great view

Nearby

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    About

    A stay at Hotel New Otani Osaka places you in the heart of Osaka, walking distance from Theater Brava and Panasonic Square. This 4-star hotel is close to Osaka Castle and Osaka Science Museum.

    Rooms

    Make yourself at home in one of the 525 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Take advantage of recreational opportunities offered, including outdoor tennis courts, a health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

    Dining

    Grab a bite to eat at one of the hotel's 10 restaurants and 2 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges. Breakfast is available for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Osaka? This hotel has facilities measuring 2325 square feet (216 square meters), including meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Beauty salon
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 3,258 reviews
    • 10.0 "Internet works perfectly."
    • 8.9 "Great service."
    • 8.5 "Comfort level is high."
    • 8.4 "Location is great."
    • 8.2 "Rooms are great."
    • 6.1 "Bar is ok."
    • 6.1 "Average amenities."
    • 5.3 "Average value."
    • 4.5 "Wellness & sports facilities were not very nice."
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    Overall Rating

    8.6 Excellent
    Based on 1,140 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
    • 8.3 "Rooms are great."
      9.9 "99% thought the view was good."
      9.2 "92% thought rooms were spacious."
      8.3 "83% said rooms were clean."
    • 8.3 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      9.2 "Easily accessible by car, said 92%."
      9.5 "95% liked the proximity to sightseeing."
    • 7.6 "Good vibe."
      10.0 "100% thought the hotel was luxurious."
      9.3 "93% enjoyed the friendly atmosphere."
      9.4 "94% said it was a stylish hotel."
      9.2 "92% enjoyed the lobby entrance."
    • 7.1 "Good breakfast."
    • 6.9 "Food is average."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.7 "Value below average."
      1.2 "88% said the breakfast was too expensive."
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    Overall Rating

    8.6 Excellent
    Based on 1,368 reviews
    • 10.0 "Internet works perfectly."
    • 8.8 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      7.8 "78% thought it was pleasantly quiet."
    • 8.7 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.0 "90% thought it was clean."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 8.6 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.7 "97% thought it was easy to get to the train station."
      9.1 "Easily accessible by car, said 91%."
      9.0 "90% liked the proximity to sightseeing."
      7.1 "71% enjoyed the restaurants & bars nearby."
    • 6.3 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 4.4 "Value below average."
      1.3 "87% said the breakfast was too expensive."
      1.9 "The price was too high for 81%."
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    Overall Rating

    8.4 Excellent
    Based on 195 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.7 "Generally very clean."
    • 8.4 "Comfort level is high."
      8.9 "89% thought rooms were spacious."
      7.3 "73% thought it was pleasantly quiet."
    • 8.1 "Rooms are great."
      8.9 "89% thought rooms were spacious."
      9.9 "99% thought the view was good."
    • 8.0 "Location is great."
      9.3 "93% thought it was easy to get to the train station."
    • 6.6 "Vibe was decent."
    • 5.8 "Average value."
    • 5.7 "Average amenities."
      5.5 "55% thought the building was acceptable."
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    Overall Rating

    8.4 Excellent
    Based on 553 reviews
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 8.5 "Rooms are great."
      9.0 "90% thought rooms were spacious."
      9.9 "99% thought the view was good."
      8.0 "80% said rooms were clean."
      7.8 "78% said the beds were comfortable."
    • 8.4 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      7.1 "71% thought it was pleasantly quiet."
      7.8 "78% said the beds were comfortable."
    • 8.4 "Location is great."
      9.6 "Near to public transport, according to 96%."
      8.9 "Easily accessible by car, said 89%."
      9.6 "96% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
    • 7.6 "Good breakfast."
    • 7.0 "Tasty food."
    • 6.3 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 5.7 "Average value."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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