Overview

Hotel New Otani Osaka

1-4-1 Shiromi, Chuo-ku, Osaka, Japan
+81 669 411 111

$123+

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Rates

Overall guest ratings

8.5/10 Excellent
Based on 3,403 reviews
See all reviews

Review highlights

  • 10.0
  • 8.9
  • 8.5
  • 5.2

Good to know

  • Very quiet
  • Professional service
  • Friendly service
  • Close to public transport

Nearby

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    About

    A stay at Hotel New Otani Osaka places you in the heart of Osaka, walking distance from Theater Brava and Panasonic Square. This 4-star hotel is close to Osaka Castle and Osaka Science Museum.

    Rooms

    Make yourself at home in one of the 525 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary newspapers.

    Amenities

    Take advantage of recreational opportunities offered, including outdoor tennis courts, a health club, and an outdoor pool. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

    Dining

    Grab a bite to eat at one of the hotel's 10 restaurants and 2 coffee shops/cafés, or stay in and take advantage of room service (during limited hours). Relax with a refreshing drink at one of the 3 bars/lounges.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Osaka? This hotel has facilities measuring 2325 square feet (216 square meters), including meeting rooms. Guests may use a train station pick-up service for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Beauty salon
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.5 Excellent
    Based on 3,403 reviews
    • 10.0 "Internet works perfectly."
    • 8.9 "Great service."
    • 8.5 "Comfort level is high."
    • 8.3 "Rooms are great."
    • 8.3 "Location is great."
    • 5.2 "Average value."

    Overall Rating

    8.5 Excellent
    Based on 1,327 reviews
    • 10.0 "Internet works perfectly."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
    • 8.5 "Rooms are great."
      9.8 "98% thought the view was good."
      9.2 "92% thought rooms were spacious."
      8.5 "85% said rooms were clean."
      8.0 "80% said the beds were comfortable."
    • 8.4 "Location is great."
      9.5 "95% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      9.1 "Easily accessible by car, said 91%."
      9.6 "96% liked the proximity to sightseeing."
    • 7.9 "High comfort."
      9.2 "92% thought rooms were spacious."
      8.0 "80% said the beds were comfortable."
    • 4.7 "Value below average."
      0.8 "92% said the breakfast was too expensive."

    Overall Rating

    8.4 Excellent
    Based on 1,395 reviews
    • 10.0 "Internet works perfectly."
    • 8.8 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      7.4 "74% thought it was pleasantly quiet."
      7.5 "75% said the beds were comfortable."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.1 "Housekeeping was great, according to 81%."
      7.1 "71% said the reception staff was great."
    • 8.2 "Rooms are great."
      9.3 "93% thought rooms were spacious."
      9.9 "99% thought the view was good."
      8.6 "86% said rooms were clean."
      7.5 "75% said the beds were comfortable."
    • 8.1 "Location is great."
      9.7 "97% thought it was easy to get to the train station."
      9.7 "Near to public transport, according to 97%."
      8.9 "Easily accessible by car, said 89%."
      9.1 "91% liked the proximity to sightseeing."
      9.5 "95% enjoyed the restaurants & bars nearby."
    • 4.4 "Value below average."
      1.1 "89% said the breakfast was too expensive."
      2.1 "The price was too high for 79%."

    Overall Rating

    8.3 Excellent
    Based on 204 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 8.3 "Location is great."
      9.4 "94% thought it was easy to get to the train station."
    • 8.2 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
    • 8.1 "Rooms are great."
      9.0 "90% thought rooms were spacious."
      9.9 "99% thought the view was good."
    • 6.3 "Average amenities."
      5.6 "56% thought the building was acceptable."
      5.5 "55% considered the lobby entrance to be so-so."
    • 6.0 "Vibe was decent."
      5.5 "55% considered the lobby entrance to be so-so."
    • 5.4 "Average value."
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    Overall Rating

    8.3 Excellent
    Based on 476 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 8.9 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
      7.5 "75% thought it was pleasantly quiet."
      8.3 "83% said the beds were comfortable."
    • 8.7 "Rooms are great."
      9.3 "93% thought rooms were spacious."
      9.9 "99% thought the view was good."
      8.6 "86% said rooms were clean."
      8.3 "83% said the beds were comfortable."
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% thought it was easy to get to the train station."
      9.2 "Easily accessible by car, said 92%."
      9.5 "95% liked the proximity to sightseeing."
    • 7.5 "Tasty food."
    • 5.6 "Average value."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Very quiet"
    "Professional service"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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