Pros (+) Great location. The cakes from the bakery were good findings!
5 stars
Hotel New Otani Osaka
Photos of Hotel New Otani Osaka
Overview
Located in Osaka, Hotel New Otani Osaka is a short drive from Shinsaibashi and Dotonbori. It also boasts a rooftop terrace with city views.
Guests staying at Hotel New Otani Osaka can enjoy taking a dip in the indoor pool, working out in the gym or unwinding with a drink in the bar. Guests can enjoy the recreational activities on offer, such as a Jacuzzi, bicycle rental and a sauna. A tour desk is on hand and Kyobashi Train Station is within walking distance, making it convenient for guests to discover the local area and its attractions.
Rooms at the hotel are charming and provide a flat-screen TV with cable/satellite channels. All are air conditioned and feature a bathroom with a shower and a bath.
The hotel's in-house restaurant, Sakura, is a popular place to have a meal. Each evening, guests are able to relax in the cozy lounge bar.
Hotel New Otani Osaka is under a 30-minute drive from Osaka International Airport and Hokoku Shrine is a short walk away. Guests will find lots to see and do in the area, with Nipponbashi a brief car ride away.
Latest deals for Hotel New Otani Osaka
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hotel New Otani Osaka
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Pajamas
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Bathroom
- Yukata (Japanese bathrobe)
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower cap
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- 24hr front desk
- Safety deposit box
- Bottle of water
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Coffee shop
- Minibar
- Breakfast in the room
- Kettle
- Refrigerator
- Vending machine (drinks)
General
- Garden view
- Interconnected room(s) available
- Storage available
- Slippers
- Sofa
- Tatami (traditional Japanese flooring)
- Telephone
- Carpeted
- City view
Accessibility and suitability
- Non-feather pillow
- Designated smoking area
- Non-smoking rooms available
- Increased accessibility
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Pool and spa
- Spa
- Hot tub
- Indoor pool
- Massage
- Sauna
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Radio
- CD player
- TV
Parking and transportation
- Parking
- Airport shuttle (surcharge)
- Private parking
- Shuttle service (additional charge)
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Things to do
- Gift shop
- Bicycle rental
- Beauty salon
- Hiking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Fitness
- Fitness center
- Tennis
Outdoor
- Garden
Reviews of Hotel New Otani Osaka
8.8
Very good
3189 verified ratings
Wonderful
1893
Very good
610
Good
334
Okay
162
Fair
101
Mediocre
46
Poor
43
Summary of reviews
Guests say
Guests appreciated the great location and service of the hotel, especially its proximity to Osaka Castle and cleanliness. However, many reviews pointed out that the value for price was lacking, with high costs for amenities and disappointing food options at the buffet. Overall, while the hotel has its strengths, improvements in pricing and food quality are needed.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
100 reviews
9 out of 10
78 reviews
8.4 out of 10
2 reviews
All reviews
Cons (-) No pool available. $3700 yen for use of indoor facilities
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
Hotel New Otani Osaka offers a rooftop terrace with city views, an indoor pool, a gym, a sauna, and a Jacuzzi. Guests can also enjoy recreational activities such as bicycle rental and a tour desk for discovering the local area and its attractions.
Is parking available at the hotel?
Yes, Hotel New Otani Osaka provides private parking and an airport shuttle for the convenience of guests.
How is the food quality at the hotel?
The hotel's in-house restaurant, Sakura, is a popular place to have a meal, and guests can also enjoy a cozy lounge bar. Some guests have mentioned good breakfast and good welcome drinks, while others have expressed concerns about the breakfast quality and pricing.
What can guests expect in terms of cleanliness and customer service?
Guests can expect charming rooms with flat-screen TVs, air conditioning, and a bathroom with a shower and a bath. The hotel also provides daily housekeeping, professional cleaning, and safety protocols. While some guests have praised the staff's friendliness and helpfulness, others have mentioned concerns about the outdated room decor and noise from other guests.
When is the best time to visit the hotel?
The low season is in May, and the high season is in January. Guests can enjoy the hotel's convenient location and great views of Osaka Castle, with spacious and comfortable rooms. However, some guests have noted the need for room updates and improvements in amenities like pillows.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Consider paying extra for a room with a view of Osaka Castle, as many guests found the view to be spectacular and worth the additional cost.
Take Advantage of the Nearby Attractions
The hotel's proximity to Osaka Castle and the train station makes it convenient for exploring the area. Consider visiting the nearby Tenjinbashi-suji Shopping Arcade and Nakanoshima Koen for a diverse experience.
Check Room Amenities
Some guests found the rooms to be spacious and comfortable, while others noted that certain amenities, such as the TV and air conditioning, were outdated. It may be beneficial to check the room amenities before booking.
Be Mindful of Additional Charges
Some guests were surprised by extra charges for pool access and gym usage. Take note of these potential additional costs when planning your stay.
Consider the Season
If visiting in the low season, such as May, you may experience fewer crowds and potentially lower prices. However, be prepared for higher prices and more tourists during the high season in January.
Explore the Hotel's Dining Options
While the hotel's in-house restaurant, Sakura, is popular, some guests found the breakfast to be overpriced and of mediocre quality. Consider exploring nearby dining options for breakfast.
Utilize the Hotel's Recreational Facilities
Guests can enjoy the indoor pool, sauna, and fitness center. However, be aware that access to these facilities may come with an additional cost.
Take Advantage of the Hotel's Location
The hotel's location near the train station and convenience shops was appreciated by many guests, providing easy access to transportation and amenities.
Plan for Family-Friendly Activities
If traveling with children, the spacious rooms and proximity to attractions like Osaka Castle make the hotel a suitable choice for families.
Consider Special Requests
Some guests had positive experiences with the staff accommodating special requests, so don't hesitate to reach out to the hotel with any specific needs or preferences.
Location
1-4-1 Shiromi Chuo-ku, Osaka 540-8578
What's nearby
- Osaka-jo0.5 mi
- Central Osaka1.1 mi
- Nakanoshima Koen1.5 mi
- Midosuji2.1 mi
- Shinsaibashi Shopping Arcade2.2 mi
- Dotonbori Glico Man Sign2.3 mi
- Umeda Geijutsu Gekijo2.3 mi
- Amerikamura2.4 mi
- Namba Parks2.7 mi
- Nipponbashi2.7 mi
- Umeda Sky Building2.7 mi
- Shitennō-ji2.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel New Otani Osaka
Low season | December |
|---|---|
High season | March |
Average price (weeknight) | $210 |
Average price (weekend night) | $220 |
When to book a room at Hotel New Otani Osaka
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel New Otani Osaka
FAQs when booking at Hotel New Otani Osaka
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Value for money | 8.4 |
|---|---|
Distance to city center | 2.4 mi |
Nearest Airport | Osaka Itami |
Distance to airport | 8.5 mi |
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