Guest reviews
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Solo
Overall Rating
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9.2 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.9 "City centre within easy reach , said 99%." 10.0 "Near to public transport , according to 100%." 9.0 "90%liked the proximity to shopping ." 10.0 "Good access to the airport , said 100%." 8.5 "85% thought it waseasy to get to the train station ." 7.3 "Easily accessible by car , said 73%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.0 "Breakfast is good."
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7.8 "Good service."9.0 "90% found the
staff to be very friendly ." 8.3 "83% thought theservice was very professional ." 10.0 "100% werehappy with the shuttle service ." -
7.7 "Good bar."8.8 "
Delicious alcoholic drinks , according to 88%." -
6.4 "Rooms are ok."5.0 "Only 50% said
rooms were big enough ." 5.4 "Only 54% said therooms were modern ." -
5.8 "Food is average."5.3 "Only 53% were
satisfied with the menu ." 5.0 "50% thought thedining experience was appropriate ." 5.6 "Dining area was clean enough , according to only 56%." -
5.4 "Vibe was decent."5.8 "58% thought the
atmosphere was somewhat friendly ." 6.6 "Only 66% thought, thehotel was luxurious ." -
4.4 "Pool is below average."
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4.0 "Internet is poor."2.9 "71% said the
wifi quality was bad ."
Overall Rating
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9.0 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.9 "City centre within easy reach , said 99%." 10.0 "Good access to the airport , said 100%." 10.0 "Near to public transport , according to 100%." 9.0 "90%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.7 "Good breakfast."
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7.6 "Good bar."
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7.5 "Good service."8.6 "86% found the
staff to be very friendly ." 8.2 "82% thought theservice was very professional ." -
6.2 "Rooms are ok."5.2 "Only 52% said the
rooms were modern ." -
5.2 "Vibe was decent."5.7 "57% thought the
atmosphere was somewhat friendly ." 6.2 "Only 62% thought, thehotel was luxurious ." -
5.2 "Food is average."5.1 "Only 51% were
satisfied with the menu ." -
4.4 "Internet is poor."3.4 "66% said the
wifi quality was bad ."
Overall Rating
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9.1 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 9.9 "City centre within easy reach , said 99%." 7.5 "Easily accessible by car , said 75%." 10.0 "Near to public transport , according to 100%." -
7.7 "Good service."8.9 "89% found the
staff to be very friendly ." -
7.6 "Good breakfast."8.8 "88% were
happy with the price of the breakfast ." -
6.0 "Rooms are ok."6.5 "
Beds were acceptable for 65%." 5.4 "Only 54% saidrooms were big enough ." 5.6 "Only 56% said therooms were modern ." -
5.5 "Vibe was decent."6.6 "Only 66% thought, the
hotel was luxurious ." 5.9 "59% thought theatmosphere was somewhat friendly ." -
5.4 "Food is average."
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5.0 "Pool is mediocre."
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4.5 "Not very clean."4.5 "55% said
rooms were dirty ." 3.3 "67% said thebathroom was dirty ."
Overall Rating
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9.3 "Terrific location."
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7.8 "Good service."8.6 "86% thought the
service was very professional ." 9.0 "90% found thestaff to be very friendly ." 7.4 "74% said thereception staff was great ." -
7.3 "Good breakfast."
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6.2 "Rooms are ok."
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5.4 "Food is average."
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5.3 "Vibe was decent."
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5.1 "Average cleanliness."
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4.3 "Pool is below average."
Overall Rating
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9.4 "Terrific location."9.9 "99%
liked the proximity to sightseeing ." 10.0 "Good access to the airport , said 100%." 8.5 "85% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
8.1 "Breakfast is good."
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7.7 "Good bar."
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7.6 "Good service."9.0 "90% found the
staff to be very friendly ." 7.0 "70% said thereception staff was great ." 7.9 "79% thought theservice was very professional ." -
6.6 "Rooms are ok."5.4 "Only 54% said the
rooms were modern ." -
5.7 "Food is average."
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5.2 "Average cleanliness."6.3 "63% thought the
cleanliness of the hotel was average ." -
5.1 "Vibe was decent."6.8 "Only 68% thought, the
hotel was luxurious ." -
5.1 "Sufficient wellness & sports facilities."5.2 "For only 52%, the
fitness area was satisfactory ." 5.8 "58% thought thesauna was ok ." -
4.2 "Internet is poor."3.0 "70% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.2review from
Breakfast buffet was nice, good location Didn't really have air conditioning -- our room was really hot which was disruptive
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2.0review from
We don't know what we would have liked because our reservation was cancelled on the morning of our flight to Oslo because of a hotel workers strike. Obviously, we didn't like the need to find another hotel at the very last minute.
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10.0review from
The staff was excellent - they helped me recover my kindle when I accidentally left it on the airport shuttle. They also helped me with directions and provided assistance in finding my way around Oslo. The breakfast buffet was very good as well. Room temperature was a bit warm for my taste - the ac was apparently not on yet (early spring), so I could not make the room cooler.
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5.1review from
Stig the Receptionist at front desk who tried to rectify the problems with our rooms My wife and I arrived on the 17th August 2015, and on attempting to check-in we were told the "computer system" was not working and therefore we we not able to check in. We were told to either wait (they could not provide an estimate on how long it would take). After a 15-min wait we were checked in "manually". As an American Carlson member, I presented my Club Carlson Gold card, but it wasn't accepted because my trip was booked through Kayak! Nevertheless after a short delay we were in our room. Immediately we noticed that the carpet in the room was dirty, and there were 2-single beds (as opposed to a double as we booked) Credit to the front desk staff who promptly reassigned us to a "newly refurbished" room. The room was a marked improvement over the last, and we happily settled in; unpacking our suitcases and preparing for an afternoon of sightseeing. On return in the evening, we prepared for the night and around 20:00 we tried to lock the door. The door lock did not work. A call to the front desk and a couple of minutes later someone from maintenance was at our door. I explained that the door wouldn't lock from the inside and he insisted that the lock was working. I was a bit taken back by his curt response, but nevertheless invited him to try. What followed next had me flabbergasted! The maintenance employee closed the door, and using his body weight proceeded to to yank on the door handle until he could engage the lock. Curtly he replied, "There it is locked". I attempted to unlock door by turning the lock itself and when I couldn't he demonstrated how to unlock the door. Standing on his toes and again using all his body weight he pressed down on the door handle until the lock disengaged. Again the curt response, "There it is unlocked". I couldn't believe it! Visibility annoyed at this point, when I pointed out that locking the door in such a manner would be a fire hazard (not to mention my wife will never be able to unlock the door if I locked it), he suggested that I actually didn't need to lock the door as no one from the outside could get in without a key. In response I stated that any member of staff could enter if the door was unlocked, to which he acknowledged was true and said I could either call the front desk to arrange a new room, lock the door as he demonstrated, or leave the door unlocked; but there was nothing he could do to fix the lock. Another call to the front desk and we were offered a room on the 20th floor. So after repacking we moved to our 3-room for the day. From then on the only issues we faced were with our room keys. Every time we left our room, the room key would not let us back in. So we had to make our way to the front desk where they would make a new key. Every time without fail!
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7.0review from
Very slow/non-existant Room Service.
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7.7review from
The roof bar and the location with a nice walk to the city center.
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5.3review from
Very nice breakfast in nice room The interior of the rooms is "dated"
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7.0review from
exceptionally good was the breakfast, very wide variety of anything you can wish for and great service( michael from the brekfast service was very helpful and gave a great service!). also the view from the hotelbar is great! the "business class" rooms were a little bit old fashioned and run down, but clean and everythign was there.
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5.0review from
I stayed 2 nights for a city break and found the hotel fine in particular I found the sauna a welcome relief after touring the city all day. The breakfast buffet had everthing you would want with good quality ingredients. It was a good location just a 5 min walk to the main street karl johans. my only fault was the room was a little small (twin queen were 2 single beds although comfortable) with no tea coffee making facility which is a pity especially when walking around the city all you look forward to is a warm cup of coffee to relax in your room, the hotel lobby was dated the chairs were quiet worn and the leisure facilities (pool) was freezing!!
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8.0review from
The staff were extremely pleasant and helpful. The swimming pool and sauna had free lockers and plenty of fluffy white towels. The breakfast was absolutely amazing. I would definitely stay there again and recommend it to others. The booking details were totally correct. Thank you. No.
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6.4review from
Friendly staff,nice room and very clean.Good location. We decided to have a meal on the night we arrived in the dining room,waiter said how good the food was,he took our order and we ordered a bottle of wine then he returned to say all that was available was a burger.Not good for first impression.
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2.4review from
Breakfast The room was old and not entirely clean, staying at this hotel was a true disappointment, not value for money at all!!
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7.2review from
All the facilities, close to the city harbour and center, good breakfast, cleanliness of the room. The room was very clean but you could notice that was old
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7.2review from
Staff was very polite, very nice. They were always ready to answer to my questions about the city, and requests during my stay. Breakfast was great. I had a beautiful view and the room was very clean.
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8.2review from
Breakfast buffet was nice, good location Didn't really have air conditioning -- our room was really hot which was disruptive
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10.0review from
The staff was excellent - they helped me recover my kindle when I accidentally left it on the airport shuttle. They also helped me with directions and provided assistance in finding my way around Oslo. The breakfast buffet was very good as well. Room temperature was a bit warm for my taste - the ac was apparently not on yet (early spring), so I could not make the room cooler.
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8.0review from
The staff were extremely pleasant and helpful. The swimming pool and sauna had free lockers and plenty of fluffy white towels. The breakfast was absolutely amazing. I would definitely stay there again and recommend it to others. The booking details were totally correct. Thank you. No.
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7.0review from
Very slow/non-existant Room Service.
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7.7review from
The roof bar and the location with a nice walk to the city center.
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7.0review from
exceptionally good was the breakfast, very wide variety of anything you can wish for and great service( michael from the brekfast service was very helpful and gave a great service!). also the view from the hotelbar is great! the "business class" rooms were a little bit old fashioned and run down, but clean and everythign was there.
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7.2review from
All the facilities, close to the city harbour and center, good breakfast, cleanliness of the room. The room was very clean but you could notice that was old
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7.2review from
Staff was very polite, very nice. They were always ready to answer to my questions about the city, and requests during my stay. Breakfast was great. I had a beautiful view and the room was very clean.
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2.0review from
We don't know what we would have liked because our reservation was cancelled on the morning of our flight to Oslo because of a hotel workers strike. Obviously, we didn't like the need to find another hotel at the very last minute.
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5.1review from
Stig the Receptionist at front desk who tried to rectify the problems with our rooms My wife and I arrived on the 17th August 2015, and on attempting to check-in we were told the "computer system" was not working and therefore we we not able to check in. We were told to either wait (they could not provide an estimate on how long it would take). After a 15-min wait we were checked in "manually". As an American Carlson member, I presented my Club Carlson Gold card, but it wasn't accepted because my trip was booked through Kayak! Nevertheless after a short delay we were in our room. Immediately we noticed that the carpet in the room was dirty, and there were 2-single beds (as opposed to a double as we booked) Credit to the front desk staff who promptly reassigned us to a "newly refurbished" room. The room was a marked improvement over the last, and we happily settled in; unpacking our suitcases and preparing for an afternoon of sightseeing. On return in the evening, we prepared for the night and around 20:00 we tried to lock the door. The door lock did not work. A call to the front desk and a couple of minutes later someone from maintenance was at our door. I explained that the door wouldn't lock from the inside and he insisted that the lock was working. I was a bit taken back by his curt response, but nevertheless invited him to try. What followed next had me flabbergasted! The maintenance employee closed the door, and using his body weight proceeded to to yank on the door handle until he could engage the lock. Curtly he replied, "There it is locked". I attempted to unlock door by turning the lock itself and when I couldn't he demonstrated how to unlock the door. Standing on his toes and again using all his body weight he pressed down on the door handle until the lock disengaged. Again the curt response, "There it is unlocked". I couldn't believe it! Visibility annoyed at this point, when I pointed out that locking the door in such a manner would be a fire hazard (not to mention my wife will never be able to unlock the door if I locked it), he suggested that I actually didn't need to lock the door as no one from the outside could get in without a key. In response I stated that any member of staff could enter if the door was unlocked, to which he acknowledged was true and said I could either call the front desk to arrange a new room, lock the door as he demonstrated, or leave the door unlocked; but there was nothing he could do to fix the lock. Another call to the front desk and we were offered a room on the 20th floor. So after repacking we moved to our 3-room for the day. From then on the only issues we faced were with our room keys. Every time we left our room, the room key would not let us back in. So we had to make our way to the front desk where they would make a new key. Every time without fail!
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5.3review from
Very nice breakfast in nice room The interior of the rooms is "dated"
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5.0review from
I stayed 2 nights for a city break and found the hotel fine in particular I found the sauna a welcome relief after touring the city all day. The breakfast buffet had everthing you would want with good quality ingredients. It was a good location just a 5 min walk to the main street karl johans. my only fault was the room was a little small (twin queen were 2 single beds although comfortable) with no tea coffee making facility which is a pity especially when walking around the city all you look forward to is a warm cup of coffee to relax in your room, the hotel lobby was dated the chairs were quiet worn and the leisure facilities (pool) was freezing!!
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6.4review from
Friendly staff,nice room and very clean.Good location. We decided to have a meal on the night we arrived in the dining room,waiter said how good the food was,he took our order and we ordered a bottle of wine then he returned to say all that was available was a burger.Not good for first impression.
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2.4review from
Breakfast The room was old and not entirely clean, staying at this hotel was a true disappointment, not value for money at all!!
