Ostwald Hotels

Staff was friendly and accommodating. They made every effort to communicate clearly despite not speaking very much English. My son thought it was cool to sleep in a bunk bed and compared it to our ferry cabin on the ferries we took on the Alaskan Marine Highway.

The beds were not very comfortable and the bathroom was super small. Water temps were very sensitive so it was tricky to find a balance so as to not freeze or scald yourself :).

You get what you pay for - a tiny cramped room with bunkbeds and a tiny bathroom in which the shower overflowed. We were by one of the landing doors which slammed all night - we literally got about an hours sleep.

The building itself is wonderful but the staff made it a very wonderful stay!

Very attentive and catered well to babies and families

Breakfast was a bit pricey and the only option at the hotel.

Location was great, just off the motorway. Great facilities. Good to have an express breakfast. Very good sized room.

Easy to get to from the autoroute, good choice of menu, helpful and friendly staff.

The hotel was comfortable and suited our needs. Didn't eat there so could not comment on restaurant. About 20 mins outside Strasbourg, but easily accessible via bus and tram. Hotel receptionist very informative and helpful. would recommend it for price and convenience.

Nice staff, easy access, the room was clean except a bit of problem in the bathroom.

Location is good. Good stop off point close to highways.

Cheap motel style rather than a hotel. Poor cleanliness overall (although to be fair - the bed linen was fresh and clean). Fairly thick layer of dust in places created a poor overall impression.

Easy reach of the autostrada

friendly staff, spacious room, good location

the hotel-restaurant has no longer restaurant and that should be posted in the announce

It's a cosy place with a friendly personnel ,in avery convenient spot

A little touch of rennovation in the interior (corridors etc) and a lot at exterior.

Small but interestingly decorated bedroom. Fun lobby. Lovely front desk and restaurant staff.

Shower flooded the bathroom floor and, if I had not thrown all the towels down, it would have flooded the bedroom as well. They were surely aware of this as the shower head was positioned facing the wall. Once it was turned to focus the water downward, the flooding began. Room 308.

Extremely helpful desk (perfect English), nice restaurant/cafe, extremely convenient location to the sights, nice rooms, even A/C. Just be aware that you'll have some walking to do from the train station, but you can cut 3/4 of the walk by taking the tram, or you can cab it to within a block.

I enjoyed starting a day with refreshing breakfast of the hotel with very well organized and clean kitchen. Personel was very kind and friendly.

Best value for money I have found in years of travelling. Everything worked perfectly and with no hassle. Helpful and polite staff. Right downtown but our second floor room out to the yard was still really quiet.

No complaints whatsoever.

Poor service and cleaning

The rooms were very elegant, and the hotel staff were extremely helpful and attentive. The location was also a plus.

Very good service (attention to little children, reasonably priced room service) and friendly staff

Interior, cosyness

Location is perfect -close to the city center, yet in a quiet area. A parking garage is directly opposite the hotel - a great plus when coming to Strasbourg by car.

The heating was turned off when we arrived, so it was chilly in the room and bathroom, but we switched the radiator on and it got warmer overnight.

Staff were kind and helpful. Room was clean and bright.

The shower was inadequate. The bathroom door didn't close properly. Reception couldn't help with certain queries as they did not have a working computer.

Comfortable room. Good set up for family with separate sleeping areas. No restaurant in hotel but linked to a good one 5 minutes walk away. Nice pool and sauna.

Pool was unheated.

We stayed in one of the Disabled adapted rooms and the facilities were first class. The reception staff could not have been more helpful furnishing me with details in relation to booking in and out. I very much intend to stay there again in the future

Close to Tram into town

average hotel

I have had accepted reconstructions acivities without any informations before. Please inform better for these activity.

The location of the hotel. Tram stop right outside the hotel and the a big shopping mall adjustant to it. The main city centre (Cathedral) is just a 10 min walk from the hotel.

The carpets in the corridor need a change. Breakfast is expensive but there are enough better options right next to the hotel in the mall.

the location of the hotel

Very poor language skills of prsonel, very bad attitude to guests, very small rooms - i stayed in a double room!

Comfortable bed and great location.

Overpriced.

Location is perfect Staffs are super friendly and helpful Comfy bed and nice room

This is a full 10-grade hotel. If you like hotels with a charm - that`s the one in Strasbourg. The restored old inn building is just beautiful with a number of old beams kept around. The staff is remercably kind and helpful. With a booking.com rate the price - quality ratio is just amazing! The location is also great - in the vicinity of all the touristic/shopping attractions in the city!

Be aware of the fact that by car the entrance of the hotel`s street seems closed - there is a low intercom box on the left-hand side and you have to push the button - the reception puts the hydraulic pillar down for you ;-)

Everythingm but most especially the comfort and the money value for the stay.

There was a feeling of homeliness and staff were friendly and obliging. Room was very clean.

Very clean rooms. The beds were so comfortable. The staff was very friendly.

Very comfortable rooms with beautiful furnishings.

The wi-fi connection had no signal on higher floors.

The staff was helpful and the breakfast was good.

the very nice room No 105!

the location is good, close to station and city centre

Shower gel is not replenished. If you use up the small bottle, you are not going to get another one during your stay...

I liked that my room was ready before the check in time and the location was very convenient.

The room was really overpriced and the facilities certainly did not match my expectations.

The parking lot.

I would never recommend or stay again.

The hotel have what's needed; Bed, shower, WC, and TV.

An a/c would be nice.

Location and staff were great. Very close to the train station.

The hotel was in a great location but the rooms were really small and very old. Economy with a capital 'E'. The staff was wonderful...

the room was very clean, hotel staffs are very kind.

the room was small, but ok.

Great location, friendly staff, decent breakfast and the building is renewed.

The rooms are way too small.

Great location in the very center of the Old Town

No parking next to the hotel (although advertized), so I had to park far away at the public parking. Nobody was there for a checkout when we arrived around 11PM, so we had to call the door and could not hear anything (a person was apparently speaking English but with a tough accent and through shitty intercom). Then we had to walk for 100m to another hotel to pick up the keys, they we had to walk with our stuff from the car, since there is no way to drive close to the hotel. The room is tidy, but old, needs renovation. Maybe locals are used to living like that, but it's not acceptable for a hotel in a big city. It was a mistake to pick that hotel instead of regular Budget chain, it's not worth it.

Clearly the best thing about Citotel Des Arts is its fantastic location: You have only a 2-3 minute walk to the Cathedral, a one minute walk to the River (at best!), the price of 75 euros was definitely priceworthy. However, the location is worth the price of admission alone. We found the service to be excellent and the staff attentive to our needs.

Well, let's just say that if you sit in the bathroom, one foot will be in and one out (outside of the bathroom). Its an exaggeration but the toilet is almost one with the wall- a mosquito couldn't fit into that space. We did see mold in the shower but it wasn't over the top. It would not stop from staying there again.