Everything was great but forget having breakfast there!
3 stars
Best Western Plus Ottawa City Centre
Photos of Best Western Plus Ottawa City Centre
Overview
Situated in West End, Best Western Plus Ottawa City Centre offers 3-star accommodation and an outdoor pool, a Jacuzzi and a sauna. It also features an express check-in and check-out feature, a 24-hour reception and a 24-hour business centre.
A wide range of personalized services are available for guests of Best Western Plus Ottawa City Centre, such as a concierge and a currency exchange. There is also on-site parking for those with a car.
The hotel has 123 well-appointed rooms that are filled with a range of essential amenities to ensure guests have an enjoyable stay. For those who like to cook their own meals, there is a kitchenette that is equipped with a refrigerator and a microwave.
Best Western Plus Ottawa City Centre's on-site restaurant is a convenient option for guests wanting to dine in. In the evening, guests are invited to relax in the cozy lounge bar.
The hotel is less than a 20-minute drive from Ottawa Macdonald-Cartier International Airport. Parliament Hill, Royal Canadian Mint and University of Ottawa are close by.
Latest deals for Best Western Plus Ottawa City Centre
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Plus Ottawa City Centre
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Increased accessibility
- Elevator
- Accessible by elevator
- Hypoallergenic
- Hypoallergenic pillow
- Allergy-free room
- No smoking
- Non-feather pillow
- Upper floors accessible by elevator
- Designated smoking area
- Private entrance
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
Dining
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
General
- Family rooms
- Fireplace
- Hardwood or parquet floors
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Pool and spa
- Hot tub
- Outdoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Parking and transportation
- EV charging station
- Free parking
Workspace
- Fax/photocopying
- Desk
Outdoor
- Garden
Things to do
- Pool table
Health and safety
- Daily housekeeping
Family friendly
- Kids meals
Fitness
- Fitness center
Reviews of Best Western Plus Ottawa City Centre
8.1
Very good
1255 verified ratings
Wonderful
480
Very good
288
Good
230
Okay
100
Fair
83
Mediocre
30
Poor
44
Summary of reviews
Guests say
Guests appreciated the great location and cleanliness of the hotel, with many highlighting the spacious rooms and friendly staff. However, there were several complaints regarding service delays, noise disturbances, and issues with the atmosphere in some areas.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
8.1 out of 10
10 reviews
8.3 out of 10
4 reviews
All reviews
Location is good. Staff is friendly.
Pros (+) Hotel was clean Pool area was undesirable and needed a good cleaning
Cons (-) Staff was unprofessional Cleaning staff were not friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Best Western Plus Ottawa City Centre?
Best Western Plus Ottawa City Centre offers amenities such as an outdoor pool, sauna, Jacuzzi, 24-hour business center, on-site parking, and a kitchenette equipped with a refrigerator and a microwave in the rooms.
What can I expect from the food options at Best Western Plus Ottawa City Centre?
The hotel features an on-site restaurant, a cozy lounge bar, and options for packed lunches, special diet menus, room service, and breakfast in the room. Additionally, food can be delivered to guest accommodation, and there are vending machines for drinks and snacks.
How is the cleanliness at Best Western Plus Ottawa City Centre?
Guests have praised the very clean and warm bathrooms, comfortable and clean rooms, and the spotless pool area. The hotel also offers laundry facilities and a laundry service.
What are guests saying about the beds at Best Western Plus Ottawa City Centre?
Many guests have highlighted the very comfortable beds and the spacious and clean rooms, making it a great value for the price.
When is the best time to visit Best Western Plus Ottawa City Centre?
The high season is in June, and the low season is in December. It's worth noting that the hotel has received positive feedback about the helpful front desk staff and excellent restaurant, making it a great choice for a stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Kitchenette
If you prefer to cook your own meals, consider booking a room with a kitchenette equipped with a refrigerator and a microwave, providing the convenience of preparing your own food.
Consider Transportation
The hotel offers free parking and is conveniently located for those with cars, making it easy to access various destinations in Ottawa.
Check Nearby Attractions
The hotel is close to several attractions, including the Canadian War Museum, Lansdowne Park, and the Rideau Canal, providing opportunities for exploration and entertainment.
Be Mindful of Noise
Some guests reported noise disturbances, such as slamming doors in the hallways and loud air conditioning units. Consider requesting a room away from potential sources of noise.
Verify Breakfast Inclusions
While the hotel has an on-site restaurant, some guests were surprised to find that breakfast was not included in the price. It's advisable to confirm the breakfast options and pricing in advance.
Consider Room Amenities
Guests appreciated the spacious and clean rooms, comfortable beds, and the availability of amenities such as a fridge, microwave, and coffee maker. Prioritize these features based on your preferences.
Be Aware of Deposit Policy
Some guests were caught off guard by a $100 deposit requirement. It's recommended to inquire about any deposit policies before booking to avoid unexpected charges.
Explore Dining Options
While the hotel has its own restaurant, guests also enjoyed nearby dining establishments. Consider exploring the dining options within walking distance for variety.
Check for Special Requests
If you have specific needs, such as an extended checkout, it's worth reaching out to the accommodating staff who have been known to fulfill special requests.
Consider Noise Levels
Some guests mentioned noise issues, particularly for rooms near the ice machine. When checking in, you may want to request a room away from potential sources of disturbance.
Location
1274 Carling Avenue, Ottawa, ON K1Z 7K8
What's nearby
- Carleton University1.8 mi
- Canadian War Museum2.3 mi
- Library and Archives Canada2.7 mi
- Supreme Court of Canada2.8 mi
- Downtown Ottawa2.8 mi
- Parliament Hill3.1 mi
- Peace Tower3.1 mi
- Library Of Parliament3.2 mi
- National War Memorial3.2 mi
- Canadian Museum of History3.3 mi
- Shaw Centre3.3 mi
- Embassy of the United States3.4 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Plus Ottawa City Centre
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $151 |
Average price (weekend night) | $175 |
When to book a room at Best Western Plus Ottawa City Centre
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Plus Ottawa City Centre
FAQs when booking at Best Western Plus Ottawa City Centre
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Value for money | 7.8 |
|---|---|
Distance to city center | 2.7 mi |
Nearest Airport | Ottawa |
Distance to airport | 5.4 mi |
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